T-Mobile Note 7 Recall Thread

[Kyd justus]

Has anyone asked t-mobile if they'll reimburse those of us on EIP? We are now paying for a phone we can't use.

 

[Kyd justus]

The US is at the bottom because the countries are listed alphabetically. Not cuz we're last on the lost or because the gov got involved.

I'm well aware. Was just stating reference for those that were gonna check the link

 

[Blues Fan]

Are these loaners new or refurbs? If they're running low on S7 Edge loaners does that mean stock for S7 edges to sell are running low too?

 

[tripleblaze]

Anyone able to see their "loaner" order in My Tmobile?

Yes, my "loaner" s7 edge order is showing up in account activity on mytmobile and I received an email after signing the EIP stating that the phone would ship overnight between 9/11-9/16.

 

[CardsFan80]

Which store in St. Louis? I live in St. Louis as well and will be exchanging mine in store.

I'm in the metro east. I dont think any stores is doing in store exchanges.

 

[Kyd justus]

Are these loaners new or refurbs? If they're running low on S7 Edge loaners does that mean stock for S7 edges to sell are running low too?

Good question. They might be refurbished. That would make fiscal sense on TMO's side of things

 

[Kyd justus]

Yes, my "loaner" s7 edge order is showing up in account activity on mytmobile and I received an email after signing the EIP stating that the phone would ship overnight between 9/11-9/16.

Same here

 

[MarqBland]

If you've used GraceUX you'd understand why some of us are still lamenting the Note 7 situation.

If S7E had the same UI, this whole debacle would've been easier to swallow. It's the little things like the reworked camera UI and the reworked notification shade that make me miss the Note 7. I know it seems trivial, but I'm already used to swiping up to switch between rear and front facing camera.

Surely these updates should be coming to the S7, but I've learned never to make assumptions like that.

Seriously. I just got the S7E and am HATING it so far. I want my N7 back!

 

[MarqBland]

Good question. They might be refurbished. That would make fiscal sense on TMO's side of things

My replacement is brand new.

 

[Kyd justus]

My replacement is brand new.

How do you know?

 

[anon(782252)]

Regrettably, with a vacation coming up very soon, I had to order a loaner just in case the flight advisement turned into something serious. I'll throw my SIM in the S7 Edge for the trip and back to the Note when I back. Hopefully replacements come before the 30th.

 

[boltsbearsjosh]

Seriously. I just got the S7E and am HATING it so far. I want my N7 back!

I don't really see how you can love the note 7 and "hate" the S7E. It's (minus a few subtle features) the same device.

 

[AZwldcats]

Yes, my "loaner" s7 edge order is showing up in account activity on mytmobile and I received an email after signing the EIP stating that the phone would ship overnight between 9/11-9/16.

When did you order?

I did mine early today and still no sign of it.

 

[msm0511]

Regrettably, with a vacation coming up very soon, I had to order a loaner just in case the flight advisement turned into something serious. I'll throw my SIM in the S7 Edge for the trip and back to the Note when I back. Hopefully replacements come before the 30th.

I put my sim in my Robin and ordered a loaner s7 edge last night. It's silver so I know I won't like it.

I was curious what you were planning to do since you had that upcoming trip.

 

[anon(782252)]

I don't really see how you can love the note 7 and "hate" the S7E. It's (minus a few subtle features) the same device.

If it was the same device, they wouldn't have different names, launch at different times, have different features.

Seriously, people need to stop peddling that they are the same. They are not and it's not even close.

 

[msm0511]

When did you order?

I did mine early today and still no sign of it.

I ordered mine late last night. Signed the eip electronically. It shows order being processed on the T-Mobile app, but I'm not seeing it on mytmobile.

 

[tripleblaze]

When did you order?

I did mine early today and still no sign of it.

I ordered late last night.

 

[anon(782252)]

I put my sim in my Robin and ordered a loaner s7 edge last night. It's silver so I know I won't like it.

I was curious what you were planning to do since you had that upcoming trip.

Yeah, didn't want to but my luck is the day I fly out they will do something more than the advisement.

 

[msm0511]

Yeah, didn't want to but my luck is the day I fly out they will do something more than the advisement.

Definitely better to be safe. I have the kind of luck that the day I boarded it would turn into an all out ban.

 

[MarqBland]

How do you know?

I got the replacement from the T-Mobile store. It was brand new in box.