09-05-2016 05:31 PM
46 12
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  1. SarahGN's Avatar
    Ok I took my note 7 back yesterday for s7 Edge and set up Samsung pay again. I was highly upset my promo card wasn't there. That's 20 dollars I didn't use. I saw there is another promo going on where you get $10 for first time Samsung pay use. I went and bought a soda at the store and got the 10 notice. But to my surprise when my promo card was added there was 30 dollars on the card. Thanks Samsung.
    Thanks for this info. I am going to try to get the $5 Dunkin Doughnuts reward to see if my $20 shows up.
    09-04-2016 12:12 PM
  2. Ca_lvn's Avatar
    I was wondering the same thing. I have been unable to use my card.
    No pin choose credit over debit
    dpham00 likes this.
    09-04-2016 12:54 PM
  3. skatergirl's Avatar
    Probably a stupid question but what's the pin when using Samsung rewards?
    Maybe you can just tap on the credit button on the terminal so that you do not need a pin. That is what I have done with other debit cards that do not have a pin.
    09-04-2016 01:04 PM
  4. anon(782252)'s Avatar
    I am now on my way to a $5 Dunkin Donuts card. When I reinstalled Samsung Pay, the Olive Garden/Red Robin deal was not there but the $5 Dunkin Donuts after three uses offer was there. I am still waiting on Samsung to refill the $20. It has been 72 hours now. I want to use both ( $20 prepaid card and the Dunkin) offers before the phone is turned in so I don't have to call Samsung Pay again. That department is quite slow.
    I'm waiting to get the $5 card. I had 1 purchase yesterday and 3 today but I haven't seen notification of the promo, so it's already slower than the $20 card.

    Also, I caked Samsung pay 6 days ago and I'm still waiting for my $20 gift card to be added back after doing FDR.
    09-04-2016 01:05 PM
  5. skatergirl's Avatar
    No pin choose credit over debit
    Sorry, I did not see your reply before I posted.
    09-04-2016 01:06 PM
  6. skatergirl's Avatar
    I'm waiting to get the $5 card. I had 1 purchase yesterday and 3 today but I haven't seen notification of the promo, so it's already slower than the $20 card.

    Also, I caked Samsung pay 6 days ago and I'm still waiting for my $20 gift card to be added back after doing FDR.
    GRRRRR .... I am going to call them tomorrow or Tuesday again. Did you get a case number. I got one and had the Samsung Pay department email me the number.
    09-04-2016 01:07 PM
  7. anon(782252)'s Avatar
    GRRRRR .... I am going to call them tomorrow or Tuesday again. Did you get a case number. I got one and had the Samsung Pay department email me the number.
    Yep, I have the case number. I'll give them a few more days and then follow up. It's a holiday weekend and with the recall, I'm sure the Samsung pay line is fielding more calls than normal.
    09-04-2016 01:30 PM
  8. Tabbiel1989's Avatar
    No pin choose credit over debit
    Okay thanks. I will give it another try later.
    09-04-2016 01:33 PM
  9. skatergirl's Avatar
    Yep, I have the case number. I'll give them a few more days and then follow up. It's a holiday weekend and with the recall, I'm sure the Samsung pay line is fielding more calls than normal.
    Oh yeah, Samsung Pay is going to be real busy!!
    09-04-2016 01:37 PM
  10. dpham00's Avatar
    No pin choose credit over debit
    Thanks... I will give it a try
    09-04-2016 03:18 PM
  11. SarahGN's Avatar
    GRRRRR .... I am going to call them tomorrow or Tuesday again. Did you get a case number. I got one and had the Samsung Pay department email me the number.
    They emailed you the $20 rewards number?
    09-04-2016 03:22 PM
  12. skatergirl's Avatar
    They emailed you the $20 rewards number?
    I originally received an email with the account association number when I received the $20 prepaid card. Then my app became corrupted and the the card was gone. I called and Samsung Pay is supposed to refill the card and I received a confirmation number regarding the request to refill the card.
    09-04-2016 03:34 PM
  13. SarahGN's Avatar
    I originally received an email with the account association number when I received the $20 prepaid card. Then my app became corrupted and the the card was gone. I called and Samsung Pay is supposed to refill the card and I received a confirmation number regarding the request to refill the card.
    That is exactly what happened to me. But I returned my Note7 so idk how it is going to work now.
    09-04-2016 03:36 PM
  14. skatergirl's Avatar
    That is exactly what happened to me. But I returned my Note7 so idk how it is going to work now.
    You do not have the Note 7 now?
    09-04-2016 06:00 PM
  15. oditius's Avatar
    Exactly. They are currently throwing money at samsung pay. Just added a dunkin donuts offer. I am going to stop using it until I get my new unit (Note 7.1). that way I can preserve my options. You never know maybe their systems will pick up the new Notes and give us $20 again when we use them.
    As far as the Dunkin Donut card, I registered it on my DD account, then just combined the two cards into one. And put the original card (The one I physically have) back on the phone. So when I kissed the phone goodbye, I have the $5 on my card still. And I blew that $25 in the first 2 days. LoL
    09-04-2016 06:46 PM
  16. itsnotmeitsyou's Avatar
    If you refer someone to Samsung Pay and they use your code, you'll receive a new Samsung promotion card and any balance you previously had will still be there.
    09-04-2016 11:24 PM
  17. Serkle K's Avatar
    Here's another newbie question...

    I've already switched back to my old device, which doesn't have Samsung pay. Can I still use the note without the SIM, to use the $20? I guess absolute worst case scenario, I would just wait it out and see if they will re-issue me the $20 since it has yet to be used. I understand to some people it's "just $20," but I also don't want to spend it, just to spend it.
    09-05-2016 05:24 AM
  18. skatergirl's Avatar
    As far as the Dunkin Donut card, I registered it on my DD account, then just combined the two cards into one. And put the original card (The one I physically have) back on the phone. So when I kissed the phone goodbye, I have the $5 on my card still. And I blew that $25 in the first 2 days. LoL
    Good idea to combine the DD cards
    09-05-2016 06:01 AM
  19. sdardoin's Avatar
    Ok I took my note 7 back yesterday for s7 Edge and set up Samsung pay again. I was highly upset my promo card wasn't there. That's 20 dollars I didn't use. I saw there is another promo going on where you get $10 for first time Samsung pay use. I went and bought a soda at the store and got the 10 notice. But to my surprise when my promo card was added there was 30 dollars on the card. Thanks Samsung.
    This happened to me as well... wish I could find my $20 amazon card
    09-05-2016 12:06 PM
  20. Android Optimizer's Avatar
    Like some others I had problems using my Samsung Pay $20 credit. I went to a place that supports Samsung Pay, but no mater matter how long I held it near the credit card reader it would not use the Samsung Visa card. It did charge my Credit Card when I switched to that in the Samsung Pay app. What companies have you guys and gals been able to use your Samsung credit at?
    09-05-2016 03:52 PM
  21. the real batman's Avatar
    Apparently it's an issue on Visa's end allegedly. I've spoken to both Visa and Samsung and mine still won't work.
    09-05-2016 05:31 PM
46 12

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