This of course is not what I want to hear from Verizon. That said, I am not going to start fighting with Verizon now. I imagine I will surely get what I want from Verizon ... as I usually do. I want a coral blue Note and that is what I expect to get, and I want to wait until the big rush calms down.
<<<Janet, of course. We want this return process to be as easy as possible. Since you ordered your device online, you can ship that device back to us via FedEx. Do you still have the packaging and free FedEx shipping label that came with your phone? If so, you can ship it back to us with that label or print a free one from My Verizon:
http://vz.to/1nvKlnG
In regards to replacing your device with a specific color, if that color isn't available, you have the option to choose a different device that is available. At this time, we have not been advised if there will be an extension beyond 09/30/2016. Right now, you have up until 09/30/2016 to retuen your device.>>