09-22-2016 10:09 PM
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  1. TylerLV76's Avatar
    Samsung should not sell the phone to anyone until everyone who needs a replacement note 7 has their replacement devices in hand...
    To me, this is the exact reason should have handled all the exchanges directly. They could have sent out all the exchange devices then we send ours in. They knew they needed x amount of replacements so once they had enough stock to cover that number they could start shipping to retailers.
    amyf27 likes this.
    09-08-2016 03:21 PM
  2. omgitselaine's Avatar
    I called several ATT stores in my area including the one I frequent and got different answers each time.

    From late next week to even mid Oct so I figure I'll wait it out a bit longer and take a peek at the V20 if it's ever released ???

    I may move on and just wait for the S8 next year also ??

    Im good with my Edge+ for now.
    amyf27 likes this.
    09-08-2016 03:31 PM
  3. anon(782252)'s Avatar
    To me, this is the exact reason should have handled all the exchanges directly. They could have sent out all the exchange devices then we send ours in. They knew they needed x amount of replacements so once they had enough stock to cover that number they could start shipping to retailers.
    I'm not sure this would have been faster. If there are 1 million phones in customer hands, that's 1 million individual packages to be packaged, labeled and shipped. If that was Amazon, no problem but it's probably faster and easier to bulk ship to carriers and compensate the carriers for their time.
    09-08-2016 05:12 PM
  4. debdroid1a's Avatar
    Samsung should not sell the phone to anyone until everyone who needs a replacement note 7 has their replacement devices in hand...
    It's not Samsung, it's the carriers. Or could be both. Let's say someone gets a text or email to exchange their phone. Something happens, life gets in the way, etc., (the reason I don't have a Note 7 right now). Do you think tmobile or Sprint will hold onto 10 phones waiting for these customers? Maybe a week or two, but not forever. The carrier and Samsung will want money (or a phone) not something gathering dust.

    I understand the liability and customers in danger, but they've been warned.
    Carlo Villa likes this.
    09-08-2016 05:54 PM
  5. Samsmome's Avatar
    I'm sorry this is just BS. Is this person dead from the neck up??? Who in their right mind plugs a possible faulty phone in an outlet and leaves their home with it not being attended to. Sounds like he thinks he got lucky and get a new house out of it. Sorry guy, you are at fault not Samsung.
    09-08-2016 06:00 PM
  6. robbz94's Avatar
    Does anyone know when the new note 7 will be back on sale? I heard the 19th then that was apparently wrong. Any info at all?
    BustA Groove likes this.
    09-14-2016 09:00 AM
  7. amyf27's Avatar
    I'm using my S7 right now to play it safe. The small screen sucks!! I might pre order the Iphone 7 plus tonight and go return the Note tomorrow for a refund. I really want to stick with the Note though but I just worry these new ones might have an issue too being rushed out so fast and then stuck with a POS for another year unless I want to drain the bank.
    I was pondering the same. I was even thinking about the iPhone 6s plus. Don't know if I can go that route lol. Also wonder if I decide to return the loaner note 5, if the iPhone 6s plus would be no choice up front no.tax like the note 5 was?
    09-14-2016 09:30 AM
  8. chuco35's Avatar
    Any estimations on how long till the N7 is released again?

    Do you think it will be realeased different dates throughout different regions?
    I think we're likely looking at more than 30 and maybe as long as 90 days before we get our replacements. What with the feds involved, who will have to agree to the safety of any new Note 7 handsets, there's no assurances of a speedy turn around. What we can be assured of is that the feds will be tough. They won't want to be responsible by OKing new handsets that turn out with similar defects. They won't care for any time frames. Our big question is really whether we are willing to continue to carry around a safety hazard for a potentially long period of time.

    Our alternatives are either cash in our handsets and buy another brand (iPhones anyone?), or trade in our handsets for temporary replacements for another 30-90 days while the feds sort it out and we get our approved devices. The only pay-back that I can see, is that some of us will be able to keep our free early purchase goodies, and receive a $25 discount if we stick with a Samsung phone after the dust settles. Personally, I think Sammy should compensate us a whole lot more if we decide to stick with them, having put us through this serious inconvenience, not to mention the risks to our safety.
    09-14-2016 10:55 AM
  9. ibcop's Avatar
    I was pondering the same. I was even thinking about the iPhone 6s plus. Don't know if I can go that route lol. Also wonder if I decide to return the loaner note 5, if the iPhone 6s plus would be no choice up front no.tax like the note 5 was?
    I think once you return the loaner device and go with another, that will be yours.
    09-14-2016 08:36 PM
  10. rushmore's Avatar
    Extrapolation of current knowns:

    1. CPSC involved now
    2. Samsung stated they are still reviewing, but THINK they know what the problem is
    3. Retailers still in dark
    4. CPSC has yet to initiate official recall

    Two months IMO- if a recall becomes official.

    One glimmer of hope might be that CPSC reviews the data, the US fire issues turn out to be bogus and the audit concludes the issue is contained within a subset of the first 2.5 million. This of course would have other ramifications: Everybody overreacted and Samsung is out two billion and counting. Not saying this is the case, but is about the only hope for a resolution in a few weeks.

    Man I bet LG is wishing they were better with product launches. V20 could have been a contender during the Note 7 lull. Presuming the Note 7 survives...
    09-14-2016 08:49 PM
  11. solaranoir's Avatar
    Ive seen the iphone & Im waiting for the Note 7. The design of iphone has much to be desired. Anyone have any new news?
    09-14-2016 11:19 PM
  12. jerrycau123's Avatar
    I read an article today in The Wall Street Journal regarding the recall of the note 7 and Samsung stated that they were not prepared to acomdate 2.5 million phones, that were sold!...
    Samsung doesn't have enough parts!... This is Based on the article that I read.... This is going to be a long wait!
    09-14-2016 11:26 PM
  13. Bosbouer's Avatar
    Vodacom SA are rolling replacement phones out today See post by RochaZA

    Samsung Galaxy Note 7 (previously Note 6) - Page 35
    09-14-2016 11:32 PM
  14. turb0wned's Avatar
    I think it's time to chalk this one up guys. It was a great phone but I don't see it coming out again for months. I'm gonna have to go with the iPhone 7 plus and see what the Note 8 brings. It's a shame as it was my first Note Series phone.
    09-14-2016 11:32 PM
  15. rushmore's Avatar
    I'm sorry this is just BS. Is this person dead from the neck up??? Who in their right mind plugs a possible faulty phone in an outlet and leaves their home with it not being attended to. Sounds like he thinks he got lucky and get a new house out of it. Sorry guy, you are at fault not Samsung.
    There have been three apparent Note 7 events that keep getting recycled to the point of propaganda.

    Garage fire that appears dubious from the article and not verified

    Jeep fire that appears dubious and not verified

    Child hurt that appeared dubious and verified false (still sad). Interesting thing is the grandma wasted no time contacting the news and saying it was a Note 7 when it was not.

    Whatever happens now, the damage is done. Even if it turns out the touted events are false, the damage is done. People that have no clue about batteries are feeding the frenzied hysteria. War of the Worlds radio with a Note 7.
    09-14-2016 11:33 PM
  16. dogdooley's Avatar
    I don't think this will take months. I believe the CPSC will issue a recall before the end of Sept. The CPSC does not test products. They approve of the recall and approve of the compensation and plan of action for the recall. Samsung is responsible for showing that the product is safe. As long as Samsung can show that the problem is only with batteries manufactured at their Korea facility, then they can sell the phone with good batteries. We will more than likely see phones on sale in other countries within the next week or two. Samsung is still manufacturing phones and parts are on order. Once the CPSC approves their plan of action and goes over all of their data and reports, the recall begins and phones go on sale here in the US. They should have renamed the phone to instill consumer confidence IMO.
    09-15-2016 12:15 AM
  17. Skybrok's Avatar
    Other posts here on Android Central stating the replacements are here at the stores ready to go. Just waiting federal approval- where originally they said 7-10 business days which puts it as early as this Fri Sept 16, and as late as Mon Sept 19. This falls right in line with what I've heard from local reps and on the phone with VZW before the govt got involved. Now just the ok from Uncle Sam. I'm going with Black this go round over the silver-tiniest scratch on the back, sticks out like a sore thumb.
    09-15-2016 02:50 AM
  18. Strong_Genetics's Avatar
    Other posts here on Android Central stating the replacements are here at the stores ready to go. Just waiting federal approval- where originally they said 7-10 business days which puts it as early as this Fri Sept 16, and as late as Mon Sept 19. This falls right in line with what I've heard from local reps and on the phone with VZW before the govt got involved. Now just the ok from Uncle Sam. I'm going with Black this go round over the silver-tiniest scratch on the back, sticks out like a sore thumb.
    What makes you think the approval process is just 7-10 days?
    09-15-2016 02:53 AM
  19. Skybrok's Avatar
    The CSPC said it would make it's decision on the replacement Note 7's within 7-10 days. And this was back in the 8th.
    09-15-2016 11:52 AM
  20. amyf27's Avatar
    Online I saw a Galaxy S6 Edge Plus certified Tmobile used, fornjustb429 and 17/mo. 0 down. Contemplating that one.
    09-15-2016 12:18 PM
  21. boufa's Avatar
    The CSPC said it would make it's decision on the replacement Note 7's within 7-10 days. And this was back in the 8th.
    This is inline with typical situations... no, the hoverboard was not typical... As for being prepared to replace 2.5 million phones... they didn't sell 2.5 million phones. It is closer to 1 million. The Chinese don't count, and Samsung didn't expect to sell 5 million in the 1 year life cycle.. they certainly didn't sell 2.5 million in the first 2 weeks.
    09-15-2016 12:40 PM
  22. rtwright68's Avatar
    I'm pulled the ripcord and am getting off this crazy train. I turned in my Note7 on 9/7/2016 and changed to a 7Edge. Not happy with the phone at all (it's ok, but not a Note). I want the Note experience (I did have a Note3 way-back-when). Did some research and picked up a new Note4 and will get the 7Edge returned before the two week window, will use my 256GB memory card, and have 6.0.1 to work with. Good enough for what I use the phone for. I have my work iPhone 6S+ and the Note-whatever was always intended to be my personal device.

    That will run me 1/3 the cost of a Note7, so I will use that phone for a year and see what happens with any newer versions. Not concerned with the iris scanner, IP78, and losing the edge features. Note5 was an option but no SD and removable battery, so that was off the table.

    Lesson learned about going with a newly released model like this, what a bummer.
    amyf27 likes this.
    09-15-2016 12:52 PM
  23. chazglenn3's Avatar
    Samsung has now officially said the new Note 7's will be available no later than September 21st.
    09-15-2016 03:47 PM
  24. Blues Fan's Avatar
    Samsung has now officially said the new Note 7's will be available no later than September 21st.
    That's for replacements I believe. How many here are going to jump the the S8 Edge? it seems Note users jump to the Edge, then buy the Note when the new one comes out.
    09-15-2016 03:49 PM
  25. chazglenn3's Avatar
    This is directly from the Samsung website:
    "Our first priority will be to provide exchange program participants with a new Note7 as approved by the CPSC. New Note7s will be available at your carrier and retail outlets no later than September 21, 2016."
    The way I read it is that after taking care of the exchange program participants, new Note 7's will be avaiable to buy no later than September 21st. But that is just my interpretation.
    Jona005 and debdroid1a like this.
    09-15-2016 03:56 PM
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