09-06-2016 08:06 PM
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  1. Kelly Kearns's Avatar
    And I'll quote again..


    "Samsung Electronics Australia advises all customers who use a Galaxy Note7 smartphone to power down their device, return it to its place of purchase and use an alternative device until a remedy can be provided."

    Samsung is telling people to not use the phone. People can try every way to make their phone not one of these. Samsung Global is recalling all phones.

    More explosions are happening.

    If your phone is part of the recall and it is if you have one, Samsung is saying it isn't safe to use.

    Why do you think almost all carrier stores no longer have them displayed? They shipped them back.
    Jona005 likes this.
    09-05-2016 05:53 PM
  2. spasell's Avatar
    Yes we are adults, but then look at a hair dryer and the warning not to use it in the shower. That is because an "adult" did take one into the shower while it was plugged in and the manufacture was sued and lost when he/she died.
    Has nothing to do with YOU as an individual. And at that time they didn't have to put warning on devices for stupid people.

    It's why you hear all these warnings on commericals for prescription drugs. 99.999% of the time NONE of these symptoms will occur but they have to CTA.

    There will always be dumb people.

    That being said my point was fairly easy. You don't need Verizon to tell you what to do. Be an adult and take care of it.
    Jona005 likes this.
    09-05-2016 05:53 PM
  3. Kelly Kearns's Avatar
    Has nothing to do with YOU as an individual. And at that time they didn't have to put warning on devices for stupid people.

    It's why you hear all these warnings on commericals for prescription drugs. 99.999% of the time NONE of these symptoms will occur but they have to CTA.

    There will always be dumb people.

    That being said my point was fairly easy. You don't need Verizon to tell you what to do. Be an adult and take care of it.
    I still wonder who caused this warning label to be required..
    09-05-2016 06:00 PM
  4. soulsmilen's Avatar
    I still wonder who caused this warning label to be required.. https://uploads.tapatalk-cdn.com/2016...d64da2b02e.jpg
    I'm sure it was somebody with a hang up...
    Kelly Kearns and ajb1965 like this.
    09-05-2016 06:45 PM
  5. echelonmawkez's Avatar
    lesson learned here is not to charge your phone overnight..we have heard of similar issues before with lots of other phones and sure thing the note 7 may have escalated the chances with their batteries right now but the caution remains the same, note7 or not
    09-05-2016 09:35 PM
  6. Inevitable Flux's Avatar
    Can you imagine what would happen if when there are battery issues people decide to switch brands? Apple would have been dead. They had a very similar experience but contrary to what people are saying they took longer to deal with the overall issue.

    People need to RELAX. Take your phone back. Just do it. Don't ask if you should. We are all adults. Take it back and get a loaner or just make a move to a different phone.

    Switch to Apple if you want to. It'll be out next week.

    I'm staying with the Note 7. This hasn't changed my mind about the phone. Samsung has recognized the issue and they are handling it. What else do you want them to do? Send a rep to everyone's homes and pick them up, give you a free car and then tell you to come get your new phone in 2 weeks?

    They know what the issue is. They are fixing it. Kinda end of story for me.
    Please no raining on my parade (read: newly sharpened pitchforks and all) with logical, rational, and well-thought out monologues.
    09-05-2016 10:23 PM
  7. Sam1482's Avatar
    Samsung UK are still telling people to use there phone till they get new ones in 4 weeks
    09-06-2016 03:12 AM
  8. bushy73's Avatar
    Samsung UK are still telling people to use there phone till they get new ones in 4 weeks
    Where did you read that?
    09-06-2016 04:19 AM
  9. Sam1482's Avatar
    I dint I phoned them yesterday and they told me that
    09-06-2016 06:01 AM
  10. Preach2k's Avatar
    Don't you be fooled by Verizon their is an loop hole. Verizon never said anything about a loaner phone. If yo are coming from a Note 4 and upgraded to the Note 7. If you return the Note 7 and take the S7 or any other phone that is an upgrade from the Note 4 or below. There will be a restocking fee. The only way their will be No restocking fee is if you bring in your Note 7 and get the replacement Note 7. So if the S7's are good for you then go ahead and do it. I am waiting for the Replacement Note 7's.
    09-06-2016 06:11 AM
  11. chriskwarren's Avatar
    I wish that Samsung put a firm "Yes" or "No" on their US page, but here is what Samsung's US page has to say:
    " Is it okay for me to continue using my Note7?
    Because your safety is our utmost concern, we ask you to take advantage of the U.S. Product Exchange Program for Note7 owners in which we are offering Note7 customers the opportunity to exchange their device for a Galaxy S7, a Galaxy S7 edge or a new Note7 (as early as next week)."
    Galaxy Note7 Exchange Program

    I just hit up Samsung Canada's online support chat line, and here are the exact quotes from the Samsung chat rep:

    "Chris: I was wondering if it was safe to use the Note 7 while waiting for a Note 7 replacement?
    Ken: I see that you would like to know about Note 7 recall.
    Ken: I will help you with the information.
    Ken: You can use the device normally.
    Chris: OK that is great. Thank-you"

    I still wouldn't lol.
    So yes, Samsung is telling people to use the phone.
    09-06-2016 06:33 AM
  12. Shadowyugi's Avatar
    As I said in the thread tilted "What Samsung should do to regain.."
    What most factories do with the output of Faulty products, whether
    is an Electronic gadget-Clothing-Food,.etc. Is Stop assembling
    and discard the product totally to avoid spread the infection

    Samsung should limit its models to SGs7:Gs7Edge & apply all its
    Technology on them. Why Apple is successful they dealing just
    with one-Model..Samsung eliminate totally Note7-From the
    menu or face the consequences. Do am I right-Androids
    The notes are better feature and functionality wise than both phones you even listed. IF they were even to do this, they'd scrap the other two for Note I believe. On a different aspect, the Note series is the only reason why I chose a samsung for my upgrade. Other than which, I'd avoid the brand completely.
    Sam_Gs7 likes this.
    09-06-2016 06:34 AM
  13. D13H4RD2L1V3's Avatar
    While Samsung (at least in the US) hasn't said anything about not using your Note7, I thought I recommend that people use a backup phone if they have one or a loaner if their carrier provides one.

    I've got some SIM card adapters, so I'll be temporarily switching over to an LG G4 for the time being. It's going to be pretty lean, however, as I won't be using it for much.
    09-06-2016 06:53 AM
  14. Bosbouer's Avatar
    I would be returning my N7 asap and use a loaner if my carrier provided one, but for those curious over on XDA a tool from Hong Kong Samsung supposedly lets you know if your phone has an affected battery:
    Galaxy Note7 Checking | SAMSUNG 香港

    You can toggle to english at the top-right. While the note at the bottom says its for HK versions only, I think that refers to the return policy only. BUT it could mean that only HK models are listed in that database.

    Again, I would use this purely for curiosity-sake. If you can switch your phone's people you should do it.
    Thanks. So there is a definite range of affected phones... Sort of explains why Vodacom SA pulled all their Note 7s off the shelves. Excpected reissue end September 2016
    09-06-2016 07:14 AM
  15. rushmore's Avatar
    Has there been any confirmation of batteries failing beyond a week of charging and use?
    09-06-2016 08:37 AM
  16. Sam1482's Avatar
    See this is the problem my network is saying I only have 2 more weeks to get the phone exchanged but they arnt getting any new phones till Oct so I can't swop mine and I don't want a different phone so looks like I'm stuck with this it's a joke not straight forward as it seems this in the UK how can they not change it if they don't have any phones till Oct ridiculous
    09-06-2016 08:59 AM
  17. anon(782252)'s Avatar
    See this is the problem my network is saying I only have 2 more weeks to get the phone exchanged but they arnt getting any new phones till Oct so I can't swop mine and I don't want a different phone so looks like I'm stuck with this it's a joke not straight forward as it seems this in the UK how can they not change it if they don't have any phones till Oct ridiculous
    If the replacement phones don't arrive until October they should still replace your phone and update their timeframe accordingly.
    09-06-2016 09:14 AM
  18. Sam1482's Avatar
    That's what I said but they said I have 2 weeks left and they will not exchange it but I've just telephoned Samsung and they are replacing it for me but don't no how that will effect my phone insurance cause it's with my network provider
    09-06-2016 09:25 AM
  19. actionresult's Avatar
    Note 7 starts selling here only in the end of September and I have preordered. Do you guys think they will have already "fixed" phones? Is there a way to check once I get my hands on one, by serial number or something like that?
    09-06-2016 09:26 AM
  20. anon(782252)'s Avatar
    That's what I said but they said I have 2 weeks left and they will not exchange it but I've just telephoned Samsung and they are replacing it for me but don't no how that will effect my phone insurance cause it's with my network provider
    You just need to update the IMEI info with the insurance and there shouldn't be an issue.
    09-06-2016 09:53 AM
  21. Sam1482's Avatar
    My insurance is through my carrier so I'll just ring them with the new imei num then
    09-06-2016 10:05 AM
  22. Deputy1's Avatar
    I'll continue to use mine until the recall is complete. Zero issues. I charge overnight using my Samsung wireless charging unit. If I need to too it off, I have various chargers that do the trick. This is the biggest bunch of nothing since Pia Zadora!
    Preach2k likes this.
    09-06-2016 10:24 AM
  23. Law2138's Avatar
    The speculation about IF a Note 7 has a better chance of not burning up is crazy. Users are saying, "I'm keeping it off the charger at night," "I'm only charging 1 time per day" to all sorts of other things that might minimize the risk.

    So instead of playing the numbers game which no one has a definitive answer to, ask yourself this.

    Where will your Note 7 be when it fails?

    In your pocket?
    In your purse?
    On your bed?
    In your lap while driving?
    In your loved ones hands?
    On an airplane?
    In your backpack during your commute?
    In your Gear VR?

    Sure, life is full of risks, but why take an unnecessary one?
    Kelly Kearns likes this.
    09-06-2016 11:44 AM
  24. felloffthetruck's Avatar
    I don't believe that my Note 7 would fail. Works perfect, No problems at all.
    Preach2k likes this.
    09-06-2016 11:48 AM
  25. rushmore's Avatar
    Samsung UK are still telling people to use there phone till they get new ones in 4 weeks
    Your police normally do their jobs without guns. Of course the UK says still use the phones. Tough is tough

    My nephew in London is a policeman Bid dude.
    09-06-2016 11:51 AM
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