1. rassju's Avatar
    Been having this issue today (9/6/16).

    Whenever I tried to access the secure folder, I get the error message, "Unfortunately Samsung Keyboard has Stopped". I tired restarting the phone and that didn't work. Uninstalling some app

    Watch this view of how I was able to resolve it. Feel free to share the view.
    Part 1:
    Part 2:
    Christian Campbell likes this.
    09-06-2016 10:24 PM
  2. bradley vandenbergh's Avatar
    After scouring the office for anyone running a blue-tooth keyboard, my colleague and I had a Eureka! moment. Use the USB type C to USB adapter that came with the Note 7 to plug a "traditional" laptop/desktop keyboard into the phone. Type your password in the secure folder lock screen and you're in! Clear the data and cache as shown in the previous post and it should be good to go.
    09-20-2016 08:02 AM
  3. ksum08's Avatar
    Been having this issue today (9/6/16).

    Whenever I tried to access the secure folder, I get the error message, "Unfortunately Samsung Keyboard has Stopped". I tired restarting the phone and that didn't work. Uninstalling some app

    Watch this view of how I was able to resolve it. Feel free to share the view.
    Part 1:
    Part 2:
    omg i freaking love you!
    10-11-2016 04:24 PM

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