View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
1,655 1234 ...
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  1. PraetorianGuard14's Avatar
    Would be nice but I doubt it now.
    09-09-2016 01:17 AM
  2. Jewels81's Avatar
    I sure would take it if they offered it but doubt it.
    09-09-2016 05:35 AM
  3. beeztrain's Avatar
    I just saw a commercial for " a free gear VR with the purchase of a galaxy device" isn't the Note7 a Galaxy device?
    It is. that's why I was thinking the same thing
    09-09-2016 06:50 AM
  4. anon(782252)'s Avatar
    I just saw a commercial for " a free gear VR with the purchase of a galaxy device" isn't the Note7 a Galaxy device?
    Yes, it is, but it's not for sale, so they can't advertise it in a promo.
    09-09-2016 07:12 AM
  5. oldskoolstyle70's Avatar
    True. It's not for sale but the promo runs through October 9th. The says to me they have no plans on selling the N7 anytime soon. Just my opinion.
    09-09-2016 07:26 AM
  6. w7sg's Avatar
    Are any of the U.S. phones ok?

    thx
    09-09-2016 08:00 AM
  7. akin_t's Avatar
    Battery acting funny? Probably a bad battery.

    Get a loaner from your carrier and stop using your phone.
    09-09-2016 08:16 AM
  8. akin_t's Avatar
    Are any of the U.S. phones ok?

    thx
    All Note 7s are susceptible to battery going boom.
    09-09-2016 08:17 AM
  9. Android Optimizer's Avatar
    I just saw a commercial for " a free gear VR with the purchase of a galaxy device" isn't the Note7 a Galaxy device?
    Yes, it is, but it's not for sale, so they can't advertise it in a promo.
    True. It's not for sale but the promo runs through October 9th. The says to me they have no plans on selling the N7 anytime soon. Just my opinion.
    The key words are "purchasing" and "selling". Those of us currently with Note 7s will be "exchanging" for them. There will be no purchasing or selling of the new Notes during that promotional period (at least in the USA).
    Serkle K likes this.
    09-09-2016 08:53 AM
  10. Serkle K's Avatar
    I did look at Samsung's website. the state for any Galaxy S7 or S7 Edge device there. So I guess for now, the Note7 will not be included or considered.
    09-09-2016 09:03 AM
  11. ELAkid's Avatar
    Who is your carrier?
    T-Mobile, I haven't gone to ask about a loaner because the t-mobile reps in my city are usually clueless so I Rather save myself the headache of dealing with them.
    09-09-2016 09:26 AM
  12. debsawyer's Avatar
    This happened to me yesterday. I was at 43%. I was on a call by speaker, and my phone went dead. I have not received my replacement yet.
    09-09-2016 09:46 AM
  13. Kegman's Avatar
    they gave us a watch and $25 gift card upon exchange. theres no way we are getting more
    09-09-2016 09:56 AM
  14. Kelly Kearns's Avatar
    T-Mobile, I haven't gone to ask about a loaner because the t-mobile reps in my city are usually clueless so I Rather save myself the headache of dealing with them.
    From what I've seen, you can trade in and get an S7 and them when the new Notes come in, trade that in for the N7.

    You might want to ask @TMobileHelp on Twitter about that, not the regular T-Mobile account. Also if within the two weeks, you can return the S7 and if a store charges you a restocking fee to get the Note 7, you can get @TMobileHelp to credit that. They almost might tell you the restocking fee won't apply to you and note your account so that issue doesn't come up when it is time to take it back. I would ask T-Force (@TMobileHelp) over 611 or the regular TMO account. That department has the authority to waive restocking, return time, credit as much as they want, tell the stores what to do, etc. They also have more accurate info than the majority of 611 reps and store reps.
    09-09-2016 09:57 AM
  15. reddragon792010's Avatar
    T-Mobile, I haven't gone to ask about a loaner because the t-mobile reps in my city are usually clueless so I Rather save myself the headache of dealing with them.
    Im with tmobile as well i doubt theyll give us a loaner.
    09-09-2016 10:00 AM
  16. Kelly Kearns's Avatar
    Im with tmobile as well i doubt theyll give us a loaner.
    They aren't giving "loaners". I've seen some people be able to do like other carriers are doing.. Trade for the S7 and being allowed to bring the S7 back and trade for the Note 7, with no restocking and no problem with dates.

    You can always go get an S7 and then you have 14 days to return it for any reason. Now they might charge you a restocking fee to get the Note 7, but I think it is a good possibility you can get that credited with T-Force if that happens.
    09-09-2016 10:05 AM
  17. rushmore's Avatar
    Yes it has happened to about 6 now on the forums.

    I am really concerned this could be a sign of the bad batteries. From what I understand from some others, this is a sign of a short in the battery, but I don't know that for sure.

    I wouldn't use this phone if it were mine.
    Bad batteries usually show their hand early on. Low capacitance, high heat, or cell rupture (leaks, burn marks, fire or boom).

    Sounds like a bad cell, but the least of the failure evils.


    I appreciate (do not like though) the industry push to not have replaceable batteries to help maintain the two year retirement curve, but would be nice if Samsung learned from this just like the lack of sd cards hurt sales. Bad batteries are MUCH easier to correct if the cover can be taken off. In this case, probably a billion dollars or more benefit.

    Added: Really like the Note 7, but IF the V20 had ditched the second display to make smaller and had an equal camera to the Note 7...... The battery option alone would have lots of sway weight.
    09-09-2016 10:09 AM
  18. jsgiv's Avatar
    Yes - it's happened to me and others on this forum. It's the primary reason why I stopped using the device and returned it to ATT for a loaner.
    09-09-2016 10:13 AM
  19. Dukins's Avatar
    Exchange it asap when phones are available or better yet get another phone until Note 7 restock. Do not continue using it. This happened to me as well. But I exchanged it one day before the recall. I was lucky.
    09-09-2016 10:18 AM
  20. rushmore's Avatar
    This happened to me yesterday. I was at 43%. I was on a call by speaker, and my phone went dead. I have not received my replacement yet.
    How long did you have your N7 and about how many charges?

    Thinking battery failure timing would be a nice sticky. The "normal" (vast majority) failure mode for a bad cell is low capacitance (short battery life). The percent delta you are seeing with it dying at 43% usually means part of the cell has failed and the power bridge misreads available charge.
    09-09-2016 10:20 AM
  21. Kelly Kearns's Avatar
    Bad batteries usually show their hand early on. Low capacitance, high heat, or cell rupture (leaks, burn marks, fire or boom).

    Sounds like a bad cell, but the least of the failure evils.


    I appreciate (do not like though) the industry push to not have replaceable batteries to help maintain the two year retirement curve, but would be nice if Samsung learned from this just like the lack of sd cards hurt sales. Bad batteries are MUCH easier to correct if the cover can be taken off. In this case, probably a billion dollars or more benefit.

    Added: Really like the Note 7, but IF the V20 had ditched the second display to make smaller and had an equal camera to the Note 7...... The battery option alone would have lots of sway weight.
    Bad batteries in this many phones isn't the norm though.

    Also we don't know the details of what is causing the issue, Samsung hasn't said, so no one knows of there is any warning behavior.
    09-09-2016 10:25 AM
  22. jgraves1107's Avatar
    If your battery is showing signs of this exact behavior...STOP using it! I am still using mine but that is because I have no other device and I know the risk. Plus I have been pushing mine to see if it is going to exhibit this exact sign. And Verizon shipped me 2 iconx headsets to keep pushing it. As an electronics Tech I can say mine doesn't have a bad battery. I would literally have to take a torch to it! But this battery drop to 0% and back is a short and you need not risk continued use!
    09-09-2016 10:26 AM
  23. lato9905's Avatar
    Today something strange happened to my note 7 for the first time, I put it to charge and an hour and a half later it was still at below 50% I rebooted the phone and it charged fully within 40 minutes.
    Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-giphy.gif
    ELAkid likes this.
    09-09-2016 11:05 AM
  24. ELAkid's Avatar
    Click image for larger version. 

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    Haha nice one 👏
    09-09-2016 12:39 PM
  25. rushmore's Avatar
    Samsung states this is the issue:

    A: Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error.

    A anode / cathode issue would not normally mean a ticking time bomb. IF that is really the issue, no ticking bomb.

    It will either have catastrophic failure after several charges, or have obvious battery life issues, and or die shortly after.

    Again, that is IF Samsung is disclosing 100%.
    09-09-2016 01:26 PM
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