View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
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  1. rushmore's Avatar
    Where do you come up with a number of 350. If you want to assume failures out of 2,400,000 units sold... Samsung had said the batteries effected accounted for .1% of total units made... 2,400,000... so you're looking at 2,400 explosive devices out there right?
    Did not see that. I thought they worded "less than .1%" which is known as stat hedging. I took the 35 apparent failures (important distinction from actual) and multiplied by ten.
    09-10-2016 11:05 PM
  2. SpaceJamzz's Avatar
    I have no idea where you are pulling that figure from. Are people trying to divide the number of phones sold by the number of reports of battery failures to come up with some false statistic?
    I thought I saw 38 reported incidents and they sold 2M (not sure how many of those were actually shipped/received by customers though)...
    09-10-2016 11:07 PM
  3. Strong_Genetics's Avatar
    Mine has been off since the official announcement of the recall and I don't car charge either... Only use official charger until my replacement comes
    09-10-2016 11:14 PM
  4. donm527's Avatar
    I just did quick Google to see if I could find it and referencing a CNN link...

    Confused about the Samsung Galaxy Note 7 recall? Here's what to do - Sep. 10, 2016

    "The issue is only believed to affect 0.1% of all devices." And they mention 2.5 million units so we are talking a possible 2,500 units.

    Sorry I Googled "Stat hedging" and doesn't exist in Googleland so I don't know what it means... I think in PR speak, it probably means "I think we are hedging our bets that we'll have it contained and enough phones of those 2,500 explosive devices returned to not have to say 2,500 explosive devices"... stat hedging

    Did not see that. I thought they worded "less than .1%" which is known as stat hedging. I took the 35 apparent failures (important distinction from actual) and multiplied by ten.
    09-10-2016 11:23 PM
  5. Slade8525's Avatar
    Due to the polite, but firm suggestion that all Note 7 owners power down and discontinue use of their device until it is returned/replaced, and all the issues with returning said devices, i thought i might share my method of 'safely' storing my own Note 7, which i have thus far been unable to return to its store of origin, Best Buy.

    I make no warranties or claims in any event of damage, etc; this is purely my own method of storing said device in as safe as a manner as was readily available to me at the time. Our apartment is pretty small, and i'd rather not have any fiasco whatsoever, so decided to act with an abundance of caution. Also, my GF is horrified its going to explode at any moment, so more or less trying to assuage her fears as well; a mutual friend had one of those hoverboards nearly torch their garage, so i can understand her concern. Also, we are expecting, so there's that as well. As some of you know, my GF is an attorney, i also have a legal background, and i try to approach everything with a scientific, logical mindset. That said, i was also once accused of being 'criminally negligent' for forgetting to water a plant i had bought her lol.

    First, i decided to pick up a smoke detector at a local hardware shop with a 30 day return policy, knowing i would be able to return BOTH the Note 7 and smoke detector within a 30 day period. I allowed the Note 7 to get to 45% battery charge, and powered it down; 40-50% is supposed to be a more stable storage charge than 0-20%, and 80-100%. I then picked out a wide, thick cast iron cooking pan to place the Note 7 in, although ceramic, such as a flower pot, or any inert (not aluminum, or coated/teflon type pans), thick solid uncoated steel, brick, cement, etc would also work, and all have very good thermal properties, with no chance of chemical reaction with burning lithium. I also put a stainless steel bowl, upside down, over the Note 7 which i left backside down, and left the smoke detector resting at an angle in the cast iron skillet, inlet facing the phones' front, left side as viewed from the face of the device (ie closest to the battery). I tested the smoke detector as well (GF's idea). I then used a ceramic cooking dish to elevate the cast iron skillet containing the smoke detector, stainless steel bowl, and Note 7 a few inches. Aluminum and copper are excellent conductors; hence i would avoid their use. Ceramic and cast iron are decent insulators, hence my preference.
    Attached Thumbnails Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-1.jpg   Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-2.jpg   Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-3.jpg  
    Wiley_11 likes this.
    09-10-2016 11:39 PM
  6. Almeuit's Avatar
    Mod Note

    Please keep political talk out of this. We have a forum in the lounge for that.

    Thanks.
    Viscomi4444 and msndrstood like this.
    09-11-2016 02:06 AM
  7. stackberry369's Avatar
    You can switch out thru Verizon and when Note7 is back can get it .. better to be safe. I went tonight. Got edge7 and when Note 7 is back will get it. This is great for us as Verizon customers.
    NOT if you break the edge
    fwinst likes this.
    09-11-2016 02:07 AM
  8. Jude526's Avatar
    NOT if you break the edge
    I will not break it. This is a very decent move on Verizon for good customer setvice.
    09-11-2016 02:11 AM
  9. Jude526's Avatar
    No. Samsung is asking people to power down the device and exchange it. Read the linked Samsung update above.
    I was at Verizon. Am doing their double exchange. Edge7 till Note7 is back. Better safe than sorry. I miss the Note but I want to be safe. I think this is great customer service
    09-11-2016 02:17 AM
  10. robber's Avatar
    Where did you find this process?

    Best Buy was about to announce for some carriers next week, but all on hold until the CPSC goes through their process motions. If they follow their normal process, not sure how this is done quickly.

    Need to audit production plants
    Sub component plants
    ISO Quality procedures
    Test many samples from batches
    Interview staff

    Oh, and schedule dates and travel for that.

    THEN they review the data, debrief auditors and THEN meet with Samsung.

    IF the CPSC applies normal due diligence, this is weeks.

    If there are significant findings and failure of samples of new batches, it would pretty much kill an already maimed Note 7.
    09-11-2016 04:19 AM
  11. abhishek singh21's Avatar
    Just use the phone!!!! Come on.
    what if it blasts on your face are you going to reconsider ?
    09-11-2016 05:21 AM
  12. TechnologyTwitt's Avatar
    Hysteria indeed...

    what if it blasts on your face are you going to reconsider ?
    09-11-2016 05:43 AM
  13. robbins56's Avatar
    This is hands down the best phone I have ever owned, and I've owned every flagship phone from from Verizon in the last 24 years. I general change my phone out every year. I just charged my phone by my bedside and woke up to a temp of 82° f. Mind you it's about 80 on my room. I will exchange it soon as I hear something from big Red just to be safe though and to insure my warranty status in the future. I will say I have never experienced worst customer service over the phone or in the corporate store in all my years with the company. The cs reps are simply uninformed. I feel sorry for them, it's not there fault. It comes down to proper training. Sure there nice but they often appear clueless and you get a different story every time you call.
    So I'm saying enjoy this wonderful phone and just monitor the temps until Verizon gives clear instructions as when the new ones become available and how to return them. I bought my online from them and would like a new one sent to me then I will send back the original one. Nvidia did that with there recall of there original Tegra tablet. Clear concise instructions and I wasn't without my tablet. Verizon Take Note !.
    09-11-2016 05:43 AM
  14. DatsyukianDeke's Avatar
    It definitely does suck because whenever I pull out my notes 7 people know I own it I'm always the joke around people don't get me wrong the new iPhone 7 looks very nice and I'm not so much of a power user I barely use the S Pen and any of my note devices I'm actually thinking about maybe switching over to see what's up with the new iPhone I'm not really sure yet I'll sleep on it
    Yeah same here, people always thinking Its going to explode.
    09-11-2016 07:37 AM
  15. toenail_flicker's Avatar
    Yes. Same here. Of course, in FL it's blazing hot all the time. If it was left charging (and Jeeps have a hot charger) for a long period of time in normal, closed-vehicle FL daytime heat, then yeah, with this battery issue it might be possible. OTOH it could be just someone trying to collect from Sammy. I lived in FL and would never leave a new, high-dollar phone out in FL heat in a closed vehicle. Battery issue aside, it can kill a phone. But that's me.
    BTW, the Jeep fire story seems a tad fishy, but I am inherently skeptical.
    jgraves1107 likes this.
    09-11-2016 07:38 AM
  16. spridell's Avatar
    In todays NY Post second page article of a Boy from Brooklyn getting burned by the note 7.

    Was just playing a game on the phone and phone went up in flames.

    Now we know why they are saying to power off the phone and not use it. Could happen at anytime.
    09-11-2016 07:45 AM
  17. jpprice14's Avatar
    Playing games on my note 3 made my phone quite warm. The only time my note 7 has gotten warm was while in my pocket with the backpack charging it. Putting the backpack away until I can get a replacement. Wireless charging does produce heat.
    09-11-2016 07:54 AM
  18. toenail_flicker's Avatar
    Link please. Thanks.
    In todays NY Post second page article of a Boy from Brooklyn getting burned by the note 7.

    Was just playing a game on the phone and phone went up in flames.

    Now we know why they are saying to power off the phone and not use it. Could happen at anytime.
    msndrstood likes this.
    09-11-2016 08:02 AM
  19. spridell's Avatar
    Where did you find this process?
    This is the pdf file for the process of recall by the CPSC

    Boy this looks like it will be a process


    http://www.cpsc.gov//PageFiles/106141/8002.pdf
    robber likes this.
    09-11-2016 08:16 AM
  20. spridell's Avatar
    Link please. Thanks.
    Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-img_20160911_091758.jpg

    Cant find a link online but here is the story in todays paper.
    09-11-2016 08:30 AM
  21. robbins56's Avatar
    This is hands down the best phone I have ever owned, and I've owned every flagship phone from from Verizon in the last 24 years. I general change my phone out every year. I just charged my phone by my bedside and woke up to a temp of 82° f. Mind you it's about 80 on my room. I will exchange it soon as I hear something from big Red just to be safe though and to insure my warranty status in the future. I will say I have never experienced worst customer service over the phone or in the corporate store in all my years with the company. The cs reps are simply uninformed. I feel sorry for them, it's not there fault. It comes down to proper training. Sure there nice but they often appear clueless and you get a different story every time you call.
    So I'm saying enjoy this wonderful phone and just monitor the temps until Verizon gives clear instructions as when the new ones become available and how to return them. I bought my online from them and would like a new one sent to me then I will send back the original one. Nvidia did that with there recall of there original Tegra tablet. Clear concise instructions and I wasn't without my tablet. Verizon Take Note !.
    09-11-2016 08:32 AM
  22. toenail_flicker's Avatar
    Thanks.

    Cant find a link online but here is the story in todays paper.
    09-11-2016 08:33 AM
  23. jpprice14's Avatar
    This is the pdf file for the process of recall by the CPSC

    Boy this looks like it will be a process


    http://www.cpsc.gov//PageFiles/106141/8002.pdf
    Glad I'm over here in korea 😂 😂 😂
    09-11-2016 08:39 AM
  24. felloffthetruck's Avatar
    Seems that if Samsung is being forthright (must be with CPSC involved now), and is an anode / cathode breach, it should have already shown symptoms of heat, low battery life or flamed out. If Samsung is not being forthright and there are impurity issues with the battery layers, then an additional mitigation step is to turn off rapid charging to reduce charging stress.

    That said, if impurities are an issue, that should have shown as well. Especially if a launch day purchase.

    BTW, the Jeep fire story seems a tad fishy, but I am inherently skeptical.
    The jeep story is total BS just like the Firefighter with the garage fire. The guy with the Jeep must have had a full 5 gallon gas on the front seat at the same time he was charging the Note 7. These people are on a cash grab and have already hired ambulance chasing lawyers to handle their fraudulent cases. Give me a break.

    Anyone noticed that AndroidCentral is blasting us with an unusual high amount of pop ads that make the site almost impossible to navigate? Like this crap here:

    Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-ads.jpg
    RoyKelly2 likes this.
    09-11-2016 08:42 AM
  25. Gearswinger's Avatar
    The jeep story is total BS just like the Firefighter with the garage fire. The guy with the Jeep must have had a full 5 gallon gas on the front seat at the same time he was charging the Note 7. These people are on a cash grab and have already hired ambulance chasing lawyers to handle their fraudulent cases. Give me a break.
    You should look on YouTube for videos of Lipo battery fires. It's not hard to believe that the phone catching fire in the center console would burn a vehicle down.
    09-11-2016 08:46 AM
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