View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
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  1. Victor Hernandez Jr's Avatar
    Now they are saying the child that was burnt wasn't a galaxy note 7. It was a Samsung Core? What is that?


    http://www.nbcnewyork.com/news/local...393131791.html
    S4
    09-13-2016 07:03 AM
  2. team420's Avatar
    Some good info on batteries.

    Safety Concerns with Li-ion Batteries – Battery University

    "Excessive vibration"

    So if excessive vibration can ruin a good cell, imagine how a faulty cell might respond to vibration....

    I'm thinking ima return this thing sooner than later now...
    09-13-2016 07:10 AM
  3. boufa's Avatar
    Now that the site is up, does that mean you will only get a replacement if it says your device is effected?
    No..No...No... It is intended to protect people in the resale market for once the new batch comes out (thats why it is down now)

    Why do you still have yours? Its a ticking bomb that may or may not ever go off. Why chance it. Make the switch and make the switch back in a few weeks.
    09-13-2016 07:10 AM
  4. Victor Hernandez Jr's Avatar
    Some good info on batteries.

    Safety Concerns with Li-ion Batteries – Battery University

    "Excessive vibration"

    So if excessive vibration can ruin a good cell, imagine how a faulty cell might respond to vibration....

    I'm thinking ima return this thing sooner than later now...
    Lol I'm always dropping this damm thing
    09-13-2016 07:13 AM
  5. vespesian's Avatar
    The article misinterprets Health Canada's warning though...that 22,000
    09-13-2016 07:14 AM
  6. vespesian's Avatar
    ...is total number sold, not just "defective". No one knows how many are defective.
    09-13-2016 07:16 AM
  7. team420's Avatar
    I havent dropped mine yet... which is odd, cuz i usually drop my phones at least a few times a week, so im a lil concerned about what might happen when I inevitably do.

    Luckily, they usually fall outta my lap as I'm getting outta my car or truck tho, so at least it's most likely to happen on pavement, and not my carpeted living room floor 😉
    09-13-2016 07:17 AM
  8. BustA Groove's Avatar
    UPDATE:. Within a few hours of filing the BBB complaint online,, my youngest received a call from AT&T Executive Support. The voicemail referenced receiving the BBB complaint. Since she was at work on duty, she was unable to take the call. She called back and got voicemail. She'll follow up this morning.
    09-13-2016 07:18 AM
  9. BustA Groove's Avatar
    Where's the option for "tried to hand it in, and none of the stores would take it back?"
    UPDATE:. Within a few hours of filing the BBB complaint online regarding AT&T customer support and refusal to honor the Samsung voluntary recall and exchange program, my youngest received a call from AT&T Executive Support. The voicemail referenced receiving the BBB complaint. Since she was at work on duty, she was unable to take the call. She called back and got voicemail. She'll follow up this morning.
    09-13-2016 07:28 AM
  10. jlczl's Avatar
    Have any of them actually exploded though? My understanding is that they're heating up, bulging, seeping fumes and possibly catching stuff on fire that's next to it that's flammable. That's very different than actually kaboom!
    Nostromo79 and lanenubia like this.
    09-13-2016 07:33 AM
  11. jj2339's Avatar
    On lady's dog and bed got burned due to material ejecting from the faulty device
    09-13-2016 07:35 AM
  12. naturecannon's Avatar
    Note: This is in Korea

    The Associated Press reports that Samsung will issue a software update to recalled Korean Note 7s still in use to stop them charging past 60% capacity.
    The over-the-air update will begin at 2 a.m. KST on September 20 for any recalled Note 7 handsets still in the wild;

    https://www.google.com/amp/amp.andro...oduction-error
    09-13-2016 07:47 AM
  13. team420's Avatar
    If true, wouldn't this indicate more than just a cell issue? If the problem of anode/cathode short (or whatever it is, I'm not a battery tech) then it could happen regardless of charhe level... right?

    Or is this maybe just to limit the amount of energy potentially vented?
    Baby_Doc likes this.
    09-13-2016 07:52 AM
  14. alexeisch's Avatar
    Apple had a phone explode recently when someone had one in their pocket and fell over on it. The fact is that we are dealing with combustibles. There is always going to be a risk that something will 'explode'. Samsung phones are getting more attention right now because of the recall.

    THIS just happened August 2nd but was overshadowed by the Samsung recall:

    Cyclist Falls With iPhone in Pocket, iPhone Explodes and Causes Third Degree Burns*[Warning: Graphic]

    Sadly phones do catch fire.....Samsung is doing what they can to deal with the issue and I couldn't agree with this article that I read this morning more:

    Don't blame Samsung

    The recall has been made, replacement phones are available and those who choose not to participate are taking a risk. Grant it, that risk should not have been there in the first place, but it is. And in not exchanging your phone or getting a loaner you are now responsible if something occurs.

    I love my Note 7, have a loaner device on the way from TMO and cannot wait to get my permanent replacement <3
    09-13-2016 07:52 AM
  15. boltsbearsjosh's Avatar
    Samsung at this point should just pull the plug on Note 7, give everyone a replacement S7E with a free sd card or something, and push the Grace UX update to S7E. Going forward, they should just ditch the note lineup altogether and instead just make one of the S8 phones come with a S Pen.
    09-13-2016 07:56 AM
  16. zipro's Avatar
    I have the feeling that we'll soon be seeing reports of other Samsung phones blowing up. To be honest, lithium ion batteries are a problem. They're prone to blowing up - that goes for all manufacturers. But now that Samsung is being targeted by the media, every burning Samsung phone will make front-page news. I honestly don't see how Samsung will be recovering from that.
    09-13-2016 07:56 AM
  17. scorpiodsu's Avatar
    I just don't understand why people need to get into such partisan debates over a phone.
    I wholeheartedly agree. I don't understand it. I use phone iPhones and Android so probably why I don't understand it. But people go the extra mile to praise the company that makes the device they love and bash the one that doesn't. I'm not married to any of these devices and they all just want my information and money. Therefore, I have no loyalty to any of them.
    frope01 and lanenubia like this.
    09-13-2016 08:01 AM
  18. scorpiodsu's Avatar
    If true, wouldn't this indicate more than just a cell issue? If the problem of anode/cathode short (or whatever it is, I'm not a battery tech) then it could happen regardless of charhe level... right?

    Or is this maybe just to limit the amount of energy potentially vented?
    The phone (and most others) heat up like crazy during an update when "optimizing apps". That's going to be interesting.
    09-13-2016 08:05 AM
  19. alexeisch's Avatar
    I read this article while walking to work this morning and felt that it had a lot of valid points:

    You Can't Blame Samsung

    At this time Samsung has issued a recall on all phones and all carriers (in the US) are offering replacement phones until the Note 7 can be replaced with a ‘safe’ device. Yet, stories about phones exploding are continuing to trickle in.

    The question really becomes: Who is to blame from the point of recall forward?

    This is sort of a double edged sword. Yes, Samsung unleashed a dangerous device on the market and it has caused damage to not only property but to people’s physical being as well. However, they did acknowledge this and worked quickly to A) Issue the recall and B) Work with carriers to get refunds or replacement devices into the hands of owners.

    So who is to blame now?

    I am guilty of still having my ‘original’ Note 7. I have to say that I still have mine as, when the recall was first issued, TMO’s recall procedure was abysmal. My options were to get a refund and go phoneless until the new N7’s hit the market or return my N7 and buy a replacement device which I might then be stuck with should the new N7’s not release within the return period for the device I had to buy.

    However, as of today TMO is offering to send out a replacement device. Pair that with the notion that rumors are swirling that replacement N7’s might not hit the hands of those that want them until October or November and you better believe that I have a shiny new S7 Edge on the way to my mailbox as I type this.

    I digress though, the fact is that there are people that are choosing not to participate in this recall. Heck, I bet there are people that will keep their old N7’s even after a plethora of replacement units hit stores.

    Hours/days/weeks/months/years down the road will there ever be a point where Sammy will be able to put their foot down and say "We warned you!" and refuse to pay damages without looking like the 'bad guy'?

    So the question here is:

    Who is to blame for phones that explode after the official recall was put into place?
    09-13-2016 08:09 AM
  20. Kansatsusha's Avatar
    I blame..... THE "TS" =D
    alexeisch and Shadowyugi like this.
    09-13-2016 08:11 AM
  21. Baby_Doc's Avatar
    You need to read the article you have just linked. The article is for the Korean market ONLY. There, Samsung is threatening a software update for existing N7's in Korea that aren't exchanged, that would limit charging them beyond 60 percent. That power penalty would probably be enough to get most people to trade their phone in for another N7 that wouldn't be limited by software.
    09-13-2016 08:17 AM
  22. Rated_R_1911's Avatar
    There's is a sw update that came out yesterday that I did not install I hope that is not a limiter
    09-13-2016 08:17 AM
  23. Jona005's Avatar
    whoever the media decides to portray probably. Not that I think that's a good thing.
    Shadowyugi likes this.
    09-13-2016 08:18 AM
  24. rushmore's Avatar
    This makes things far worse!! Now, it's not just a Note 7 catching fire, it's a different Galaxy device. This can easily cast doubt on all Samsung phones. Truly a worst case scenario. And what I reiterated before in another thread, that Samsung needs to get it's quality control in order. As I said before, Samsung washing machines have also been recalled and there have been reports of them catching fire also.
    First of all, love your forum name

    Not really, since other phones and devices have this randomly happen (very small fractions of percentages) and apparently the circumstances with this event are in question now. The family even stated it was a "Note 7"- unless the reported lied. Makes me wonder about some of the other events that are being treated as absolute.

    I understand the battery process since was part of it from my coop college days and then professionally (left eventually because frankly it is a nasty/hot process).

    The battery should fail within several days of charging or use (poor battery life, heat, or cell reaction- fire). Anything after this would likely be normal battery failure events (stops working or low battery life). Pretty much the only practical way to go boom after that is to take a needle or other sharp object and penetrate the case and cell to cause the anode / cathode layers to chemically short.

    Is this absolute? Nope, but I wager an accident driving or some other bad event is more likely. I will continue using my Note 7 until I get the replacement. If I should use the same percentage probability of Note 7 failure as a litmus, I should stop driving as well.
    Wiley_11 likes this.
    09-13-2016 08:19 AM
  25. alexeisch's Avatar
    whoever the media decides to portray probably. Not that I think that's a good thing.
    Isn't that the truth. I mean a guy had an iphone explode in his back pocket and he suffered third degree burns but because Apple is the 'media's darling' you just didn't hear anything about it.
    09-13-2016 08:24 AM
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