View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
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  1. msm0511's Avatar
    I wholeheartedly agree. I don't understand it. I use phone iPhones and Android so probably why I don't understand it. But people go the extra mile to praise the company that makes the device they love and bash the one that doesn't. I'm not married to any of these devices and they all just want my information and money. Therefore, I have no loyalty to any of them.
    I love both platforms as well. I've been known to dog Samsung in the past because I personally thought TouchWiz was awful. The Note 7 is the first phone that had a decent version of it in my opinion. I also disapproved of the Lee family that runs Samsung.

    With that said, I was happy with my Note 7 that's sitting in its box until I can get a replacement. I'm sticking with it though.
    scorpiodsu likes this.
    09-13-2016 08:28 AM
  2. trucksmoveamerica#AC's Avatar
    Samsung at this point should just pull the plug on Note 7, give everyone a replacement S7E with a free sd card or something, and push the Grace UX update to S7E. Going forward, they should just ditch the note lineup altogether and instead just make one of the S8 phones come with a S Pen.
    If we wanted the s7 we would have bought one in the first place. Samsung needs to get the replacement out asap and the government needs to help speed the process up, not hinder it
    msm0511, Jewels81, ehosey2 and 5 others like this.
    09-13-2016 08:32 AM
  3. robber's Avatar
    Agreed, if I wanted a an s7 edge at this point I would not buy it for $750. The edge is nice, but the note is much better hardware.
    09-13-2016 08:36 AM
  4. lato9905's Avatar
    I was always curious about this. Anyone know what the ideal response is if your phone starts burning?
    Power Down and Don't Charge Note 7 per The Consumer Product Safety Commission-note7.jpg
    09-13-2016 08:44 AM
  5. rushmore's Avatar
    It would be really messed up if it turns out the events like with the child get debunked and turns out other things were factors that caused the events. Still seems that Gizmodo and other media outlets fanned the flames, called the FAA, CPSC for comments and then national media got on board- then the same events kept getting cycled as new events- just like in the forums here. Samsung reacted to avoid class action issues and probably saw this as a least of evils. Probably about $2 billion worth for total cost (logistics, legal fees, lost launch period sales, market share hit, etc).

    If I did not have a comprehension of how batteries work I admit that perhaps I would be in the same camp as a lot of folks here and disagreeing with this post. I am not saying this is what happened, but saying it would be messed up if pans out it is. The point is statistically with batteries there ARE anode / cathode potential for failures in production and is factored in (Apple has failures too). Perhaps Samsung road the hysteria and fell into it as well- but who could blame them? Hindsight is easy.
    Jona005 likes this.
    09-13-2016 08:45 AM
  6. trucksmoveamerica#AC's Avatar
    After the replacements are available in mass numbers where there is no excuse of people not replacing them and Samsung offers to exchange the ones bought thru third parties such as Swappa, eBay, Craigslist, then the government, Samsung, or Carriers should shut off the remaining old note 7 phones. Probably give 30 days after they are available for sale again, send out a couple warning messages that the phone will be shut off, you need to replace for new one.

    After the phone's are turned off, then I would say Samsung should be off the hook, they did everything possible to get them off the street.
    09-13-2016 08:57 AM
  7. team420's Avatar
    I'm thinking samsung is almost off the hook. The carriers are starting to come around on this, and the recall has been issued for a while now. Once all carrier stores are fully on board with this, I'd say sammy is off the hook.
    Shadowyugi likes this.
    09-13-2016 08:58 AM
  8. jj2339's Avatar
    Isn't that the truth. I mean a guy had an iphone explode in his back pocket and he suffered third degree burns but because Apple is the 'media's darling' you just didn't hear anything about it.
    So one phone....

    And if the media didn't cover it, how do you know?

    This us vs apple conspiracy theory is getting old
    TwitchyPuppy and scorpiodsu like this.
    09-13-2016 09:00 AM
  9. Jewels81's Avatar
    Samsung at this point should just pull the plug on Note 7, give everyone a replacement S7E with a free sd card or something, and push the Grace UX update to S7E. Going forward, they should just ditch the note lineup altogether and instead just make one of the S8 phones come with a S Pen.
    Um.....sorry.....but......NOPE
    09-13-2016 09:02 AM
  10. ThrottleJohnny's Avatar
    As I suspected, it's not as simple as popping in a new battery.
    09-13-2016 09:03 AM
  11. toenail_flicker's Avatar
    You always have the cloud option. Some of us (include me) do it multiple ways to be safe. For instance, I let dropbox handle the heavy lifting along with help from my SD that gets loaded to dropbox. Along with that I use Sammy and Google to back up the rest of the goods that are phone only, like contacts, etc. It's all up to you and what works for your system.

    This is the best way to back up & restore a phone?? you need a computer to do it?

    An iPhone does everything into iCloud, no computer required ever.
    09-13-2016 09:14 AM
  12. toenail_flicker's Avatar
    Interesting. And I never let my phone vibrate except in an extreme case. Maybe once or twice with my N3 and none yet with this one.
    Some good info on batteries.

    Safety Concerns with Li-ion Batteries – Battery University

    "Excessive vibration"

    So if excessive vibration can ruin a good cell, imagine how a faulty cell might respond to vibration....

    I'm thinking ima return this thing sooner than later now...
    09-13-2016 09:16 AM
  13. toenail_flicker's Avatar
    Clearly not a Note person. I like things the way they are, Note 7 battery issue aside. It's a wonderful device and mine works perfectly.
    Samsung at this point should just pull the plug on Note 7, give everyone a replacement S7E with a free sd card or something, and push the Grace UX update to S7E. Going forward, they should just ditch the note lineup altogether and instead just make one of the S8 phones come with a S Pen.
    Jewels81 and jackash0912 like this.
    09-13-2016 09:19 AM
  14. smooth4lyfe's Avatar
    Samsung to roll out a temporary fix for exploding Galaxy Note 7

    Samsung will soon roll out a temporary fix for the exploding Galaxy Note 7: a new over-the-air software update will limit maximum charge of the problematic Note 7 battery to 60% to both serve as a stop-gap measure against explosions, but also to raise awareness amongst consumers that they need to return their phones.

    The new Galaxy Note 7 temporary battery fixing update will be pushed as an obligatory solution, according to Korea Times.

    After the update, the Galaxy Note 7 will be limited to getting no more than 2,100mAh of charge from its 3,500mAh battery cell, a level equivalent to around 60% of charge.

    On its home turf, in Korea, Samsung will also reimburse consumers for carrier fees, a possible reason for some to delay returning the Galaxy Note 7.

    In the United States, Samsung is giving out $25 gift cards to those who continue using a Samsung device even after returning their Note 7 for replacement.
    09-13-2016 09:21 AM
  15. rushmore's Avatar
    As I suspected, it's not as simple as popping in a new battery.
    Not seeing that is a design issue beyond the actual battery. This info is from Samsung five hours ago and fits what I have been trying to tell explain, but this does it better (of course).

    Samsung Electronics Co. blamed a minor battery manufacturing flaw for prompting a global recall of its Galaxy Note 7 smartphones and is seeking more time to investigate the cause behind its deepest crisis in years.
    The Korean company outlined the preliminary findings in a report to the country’s technology standards agency that hasn’t previously been released. Initial conclusions indicate an error in production that placed pressure on plates contained within battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat. Samsung however stressed that it needed to carry out a more thorough analysis to determine “the exact cause” of battery damage.
    While executives have referred publicly to manufacturing slip-ups, Samsung’s report went into more detail about the potential flaws in battery design. The company has scrambled to contain the fallout after 35 cases emerged of the Note 7 overheating or combusting, with 17 of those reported in its home market. It decided on a complete recall of its plus-sized marquee smartphone even though it meant ceding its head-start over Apple Inc.’s latest iPhone.


    The very bad news is this is not a fast fix, since Samsung says they need "more time", which likely means devices staged are not going to cut it either and new production would be needed. This could take weeks to months to fix- IF the article is taking what Samsung said correctly. Cell layer compression during production would be inexcusable not to catch in production before many are produced.

    Note 7 might be sales dead if correct. Not adding up not not catch this. Hoping the article is wrong with context.
    09-13-2016 09:22 AM
  16. larry1014's Avatar
    Samsung to roll out a temporary fix for exploding Galaxy Note 7

    Samsung will soon roll out a temporary fix for the exploding Galaxy Note 7: a new over-the-air software update will limit maximum charge of the problematic Note 7 battery to 60% to both serve as a stop-gap measure against explosions, but also to raise awareness amongst consumers that they need to return their phones.

    The new Galaxy Note 7 temporary battery fixing update will be pushed as an obligatory solution, according to Korea Times.

    After the update, the Galaxy Note 7 will be limited to getting no more than 2,100mAh of charge from its 3,500mAh battery cell, a level equivalent to around 60% of charge.

    On its home turf, in Korea, Samsung will also reimburse consumers for carrier fees, a possible reason for some to delay returning the Galaxy Note 7.

    In the United States, Samsung is giving out $25 gift cards to those who continue using a Samsung device even after returning their Note 7 for replacement.
    No Thanks.
    09-13-2016 09:24 AM
  17. boufa's Avatar
    Samsung to roll out a temporary fix for exploding Galaxy Note 7

    Samsung will soon roll out a temporary fix for the exploding Galaxy Note 7: a new over-the-air software update will limit maximum charge of the problematic Note 7 battery to 60% to both serve as a stop-gap measure against explosions, but also to raise awareness amongst consumers that they need to return their phones.

    The new Galaxy Note 7 temporary battery fixing update will be pushed as an obligatory solution, according to Korea Times.

    After the update, the Galaxy Note 7 will be limited to getting no more than 2,100mAh of charge from its 3,500mAh battery cell, a level equivalent to around 60% of charge.

    On its home turf, in Korea, Samsung will also reimburse consumers for carrier fees, a possible reason for some to delay returning the Galaxy Note 7.

    In the United States, Samsung is giving out $25 gift cards to those who continue using a Samsung device even after returning their Note 7 for replacement.
    To be clear... only Korea is getting this update. Phones in the US are not (yet?)getting this restricted software.
    09-13-2016 09:25 AM
  18. msm0511's Avatar
    Not seeing that is a design issue beyond the actual battery. This is straight from Samsung five hours ago and fits what I have been trying to tell explain, but this does it better (of course).

    Samsung Electronics Co. blamed a minor battery manufacturing flaw for prompting a global recall of its Galaxy Note 7 smartphones and is seeking more time to investigate the cause behind its deepest crisis in years.
    The Korean company outlined the preliminary findings in a report to the country’s technology standards agency that hasn’t previously been released. Initial conclusions indicate an error in production that placed pressure on plates contained within battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat. Samsung however stressed that it needed to carry out a more thorough analysis to determine “the exact cause” of battery damage.
    While executives have referred publicly to manufacturing slip-ups, Samsung’s report went into more detail about the potential flaws in battery design. The company has scrambled to contain the fallout after 35 cases emerged of the Note 7 overheating or combusting, with 17 of those reported in its home market. It decided on a complete recall of its plus-sized marquee smartphone even though it meant ceding its head-start over Apple Inc.’s latest iPhone.
    I'm not necessarily disagreeing with you, but at this point Samsung isn't saying what causes the excessive pressure to the plates. It could be a manufacturing issue where some phones didn't get the space needed. I have a feeling we'll never know exactly.
    09-13-2016 09:25 AM
  19. smooth4lyfe's Avatar
    To be clear... only Korea is getting this update. Phones in the US are not (yet?)getting this restricted software.
    Oooh ok didn't see that part
    09-13-2016 09:26 AM
  20. dadsterflip's Avatar
    So one phone....

    And if the media didn't cover it, how do you know?

    This us vs apple conspiracy theory is getting old
    More than one phone. Can't be just one sided about things. There was an iPhone that actually burned mid air flight.
    09-13-2016 09:26 AM
  21. rushmore's Avatar
    Might be a stealth update.....
    09-13-2016 09:43 AM
  22. alexeisch's Avatar
    More than one phone. Can't be just one sided about things. There was an iPhone that actually burned mid air flight.
    Over the years there have been a lot of reports of iPhones burning (circa 2014). There was an 8th grader in Maine that had one start on fire in her back pocket. There was a widespeard recall of Mac Book batteries in 2013 when they were determined to be 'extreme fire hazards'.

    Apple, FAA Investigating After iPhone Catches Fire Mid-Flight - NBC News

    That just happened in March and very little follow through has occurred. As a matter of fact, I would bet that most people did not even know that happened. And this is literally a phone that started on fire while a plane was in flight....yet iPhones are still allowed to be used on flights.

    There definitely is a certain amount of hypocrisy within the media when it comes to Apple and Samsung. I think the point of the original post is getting lost through <3

    I was just wondering at what point Samsung is off the hook. I have a feeling they are paying out BIG time for the phones that have exploded and the damage that has occurred. At what point will that stop? When can they refuse to stop paying out for an issue they have identified and done all they can to remedy?
    09-13-2016 09:44 AM
  23. dsignori's Avatar
    To be clear... only Korea is getting this update. Phones in the US are not (yet?)getting this restricted software.

    The source article references ALL Note 7s ..
    09-13-2016 09:46 AM
  24. rushmore's Avatar
    I'm not necessarily disagreeing with you, but at this point Samsung isn't saying what causes the excessive pressure to the plates. It could be a manufacturing issue where some phones didn't get the space needed. I have a feeling we'll never know exactly.
    Very true. The problem though would be the CPSC's interpretation of findings. If the CPSC determines this production issue is systemic, they could advise Samsung to not sell any of the current devices- including the apparent ones with the "S" on them. This would mean weeks or a few months for replacements. This why I hope the article is taking what Samsung said out of context. Perhaps Samsung is referring to the devices on recall and not the "S" ones as well, but that is not how the article reads...
    09-13-2016 09:47 AM
  25. LegalAmerican's Avatar
    So one phone....

    And if the media didn't cover it, how do you know?

    This us vs apple conspiracy theory is getting old
    Until both devices are held to the same standard, get used to hearing about it. What's "old" is how one line of devices is held to the fire each and every time there's a problem, and the other is always put into perspective if ever it has a problem.

    Also, the point about the media is 100% true. And not just with phones. Until we as a people demand a return to quality journalism, we'll continue to be fed whatever narrative our media chooses to spoon feed us. But that is a much larger conversation for a different forum.
    toenail_flicker and Jona005 like this.
    09-13-2016 09:49 AM
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