View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
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  1. Katrina White1's Avatar
    No matter what, Samsung is always going to be partly liable for putting the 'dangerous' device out there initially. Remember the hot coffee lawsuit? McD's had to pay for a person spilling hot coffee on themselves.

    In the legal field (criminal and civil, tiny amount of corporate) I pretty much see it all. Alot of it I find unfair, but some juries will award money for a dog tinkling on someone's lawn and a kid getting a rash from it. So yeah, to some extent, Samsung will be liable.
    rushmore and Jona005 like this.
    09-13-2016 11:14 AM
  2. ThrottleJohnny's Avatar
    A Samsung representative could fart and a Samsung phone would be blamed. It's just the way our news frenzy works. Eventually, the next story will take over the cycle.

    Samsung just needs to clear up this mess as quickly as possible. Right now they're bleeding out...
    09-13-2016 11:17 AM
  3. rushmore's Avatar
    This would not be such a huge issue if replaceable batteries. Each battery has a lot code (even the cheapos do) and easier to expedite one item than having to get them in new phones, ship, etc. People can say what they like, but absolutely Samsung would have saved billions were it not for their tunnel vision of forcing two year retirement curves on devices. In their defense Apple has done it for years and can catch fire on a plane and nobody blinks.

    Fires with batteries happen out of millions of devices (for various reasons)- no fiscal way to 100% QC that issue. The total cost long-term fix to mitigate cost and customer impact is replaceable batteries and accept a longer retirement curve.
    fwinst likes this.
    09-13-2016 11:34 AM
  4. rushmore's Avatar
    So now people will just think it's fine to keep using it. They will be in little hurry to turn it in. Dangerous move IMO.
    Your caution is absolutely appreciated and if I had not worked in the battery industry I would be with you. The types of failures tend to not stay dormant after weeks of use and charges. Batteries do not tend to work that way and the articles about vibration concerns (in relation to this type of battery and device footprint) conjectured in some articles are comical.
    09-13-2016 11:51 AM
  5. ThrottleJohnny's Avatar
    Is this the end for Samsung?

    Guys, we may be looking at the end here.
    09-13-2016 11:52 AM
  6. Strong_Genetics's Avatar
    Is this the end for Samsung?

    Guys, we may be looking at the end here.
    jackash0912 likes this.
    09-13-2016 11:53 AM
  7. Victor Hernandez Jr's Avatar
    Is this the end for Samsung?

    Guys, we may be looking at the end here.
    Like I've been telling everybody lately just trade in your phone or look for something else most carriers are being helpful with customers giving out loaners or refunding people money's back
    09-13-2016 11:54 AM
  8. rushmore's Avatar
    No matter what, Samsung is always going to be partly liable for putting the 'dangerous' device out there initially. Remember the hot coffee lawsuit? McD's had to pay for a person spilling hot coffee on themselves.

    In the legal field (criminal and civil, tiny amount of corporate) I pretty much see it all. Alot of it I find unfair, but some juries will award money for a dog tinkling on someone's lawn and a kid getting a rash from it. So yeah, to some extent, Samsung will be liable.
    This lady gets it Sadly so probably will Samsung...
    09-13-2016 11:56 AM
  9. ibcop's Avatar
    I say the battery maker responsible for the faulty batteries should take the blame. Samsung used two battery manufactures to supply the batteries yet only one of them screwed the pooch. Samsung shouldn't take all the monetary loss, but that's my take.
    09-13-2016 11:57 AM
  10. Jona005's Avatar
    Is this the end for Samsung?

    Guys, we may be looking at the end here.

    General Motors/Chevrolet essentially killed people. They're still kickin'.
    jackash0912 likes this.
    09-13-2016 12:02 PM
  11. cardboard60's Avatar
    It is non of our concern who is the Blame for the Batteries.
    We did not contract for them to build the batteries for Samsung.
    Samsung contracted them to build the batteries.
    In general its NON OR OUR BUSINESS.
    This is between Samsung and the Contractor.

    I'd hate to have another business and a outsider come and tell me how to run my Business.
    Or think they have the right to come in and interfer.


    Samsung has contracted the people that makes Apples batteries to build the new Batteries for them.

    ​Samsung to use Apple's main battery supplier for Note 7: Report | ZDNet
    09-13-2016 12:02 PM
  12. jayp1306's Avatar
    Got an lg v10. Wanted to try lg since I haven't since the flip phone days. Man am I disappointed. Like horribly.I'm trying to keep telling myself that it's short term... Not helping. Think vzw Would be kind enough to take this thing back to put me in a s7e, at least til the note is available. I'm contemplating firing up my Motorola Q here
    09-13-2016 12:04 PM
  13. wookiee2cu's Avatar
    Isn't that worse for Samsung if more phones outside the note line are exploding?
    Don't know all of the details, the Samsung Galaxy Core has a removable battery, maybe they had a cheap 3rd party battery in the phone.
    09-13-2016 12:05 PM
  14. Strong_Genetics's Avatar
    Got an lg v10. Wanted to try lg since I haven't since the flip phone days. Man am I disappointed. Like horribly.I'm trying to keep telling myself that it's short term... Not helping. Think vzw Would be kind enough to take this thing back to put me in a s7e, at least til the note is available. I'm contemplating firing up my Motorola Q here
    I think ur stuck....i belive they are doing a double switch not triple switch... If u go to the edge u might be stuck there
    09-13-2016 12:07 PM
  15. jimd1050's Avatar
    There's is a sw update that came out yesterday that I did not install I hope that is not a limiter
    Probably "Security Update" because my Note 5 got one too - and it was Samsung, not AT&T!
    09-13-2016 12:07 PM
  16. jayp1306's Avatar
    I think ur stuck....i belive they are doing a double switch not triple switch... If u go to the edge u might be stuck there
    Kind of what I figured. Beat. Didn't know if the 14 day window played into this as well. I should've listened to my gut.
    09-13-2016 12:08 PM
  17. team420's Avatar
    I say the battery maker responsible for the faulty batteries should take the blame. Samsung used two battery manufactures to supply the batteries yet only one of them screwed the pooch. Samsung shouldn't take all the monetary loss, but that's my take.
    Wrong... as far as the batteries are concerned.. Samsung is to blame. They contracted the production, sale and use of these batteries in their devices. Then, they didnt do q.c. testing to insure they were safe in their devices.

    The product we all bought clearly has "Samsung" written on it, so they are to blame.

    That being said, at this point, with all the media noise, text and email alerts, about the recall, I dont see how they should be held liable for someone continuing to use the device. Including me.

    There are options available, including full refund. I choose to hold on to mine, but I'm by no means being forced to.
    09-13-2016 12:09 PM
  18. justin1578's Avatar
    Oh FFS

    I wish I wasnt stuck in a BOGO with 4 phones from this company.
    09-13-2016 12:09 PM
  19. donm527's Avatar
    Samsung SDI is the battery maker.

    I say the battery maker responsible for the faulty batteries should take the blame. Samsung used two battery manufactures to supply the batteries yet only one of them screwed the pooch. Samsung shouldn't take all the monetary loss, but that's my take.
    09-13-2016 12:16 PM
  20. rushmore's Avatar
    Until both devices are held to the same standard, get used to hearing about it. What's "old" is how one line of devices is held to the fire each and every time there's a problem, and the other is always put into perspective if ever it has a problem.

    Also, the point about the media is 100% true. And not just with phones. Until we as a people demand a return to quality journalism, we'll continue to be fed whatever narrative our media chooses to spoon feed us. But that is a much larger conversation for a different forum.
    No surprise IMO if the heavily publicized events (that have been regurgitated as "new" several times) turn out to be due to other factors.
    09-13-2016 12:17 PM
  21. bbqdroid's Avatar
    Please stop spreading rumors & hearsay. We are all keyed up and anxious enough already...
    09-13-2016 12:17 PM
  22. Baby_Doc's Avatar
    I bought through Best Buy and my only option is
    1. Return for a refund.
    2. Exchange for an older model, PERMANENTLY.
    3. Wait till replacements arrive.

    So while alot of the carriers are allowing the use of some other phone during the wait, many places are still not offering that as an option.

    Because of this, my wife is still using her Note 7.
    Why isn't your wife returning her phone for a refund? She can buy a cheap phone to use why waiting for a replacement N7, if that's what she wants down the road. It would be foolish to take any needless risk of life, limb, or property, bt continuing to use her phone. Her decision to keep using her phone could adversely effect not just herself, but possibly others.
    09-13-2016 12:29 PM
  23. screwhead728's Avatar
    What if the Galaxy Note 7 doesn't get approve? Then what? Stay with the S7 Edge or switch to another phone like the iPhone 7 Plus? I want my Note 7 back already.
    09-13-2016 12:29 PM
  24. cardboard60's Avatar
    Wrong... as far as the batteries are concerned.. Samsung is to blame. They contracted the production, sale and use of these batteries in their devices. Then, they didnt do q.c. testing to insure they were safe in their devices.

    The product we all bought clearly has "Samsung" written on it, so they are to blame.

    That being said, at this point, with all the media noise, text and email alerts, about the recall, I dont see how they should be held liable for someone continuing to use the device. Including me.

    There are options available, including full refund. I choose to hold on to mine, but I'm by no means being forced to.
    You think they had time..when they build new phones every 6 months.

    You think the automotive industry does that much quality testing ,
    Society lives in a fast past now days.
    Technology is growing by leaps and bounds.
    Look at what all we have today that we didn't even have 15 yrs ago.
    09-13-2016 12:33 PM
  25. anon(782252)'s Avatar
    Why isn't your wife returning her phone for a refund? She can buy a cheap phone to use why waiting for a replacement N7, if that's what she wants down the road. It would be foolish to take any needless risk of life, limb, or property, to do otherwise . Her decision to keep using her phone could adversely effect not just herself, but possibly others.
    Why do people keep pushing their agenda and opinions on other people? If someone weighs the risk and doesn't want to spend money on another phone, why does it matter? It's their choice.

    The CDC estimates that 48 million people get sick, 128,000 are hospitalized and 3,000 die from foodborne diseases each year. Should everyone stop eating food?
    09-13-2016 12:35 PM
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