View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
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  1. donm527's Avatar
    You could probably say the same thing with the Note 7 getting rave reviews and one of the best phones this year.... but the Note 4 just got Marsmellow this month on AT&T and other carriers recently? How long after it was initially released and how long after marshmallow was released?

    That's always my concern with all non-Nexus phones... never gets updates fast enough.

    Note 7 came before Nougat and is technically behind OS wise to the V20... when is the Note 7 going to get Nougat? Does this recall issue make Samsung/carriers delay/shelve Nougat release? Hopefully release of Nougat will have updates that address lag claims by many? after a that when's the next OS Update? What about periodic small updates to address bugs or touchwiz updates... even Apple finds issues throughout year and updates there ios a few times a year to keep fresh.

    It does make you wonder if they will do much for Note 7 after all this. They'll be wanting to make people forget 7 with 8 around the corner.

    I have no idea why you think that the Note 4 was "neglected". The Note 4 was probably the high point of Samsung phones.
    09-13-2016 09:22 PM
  2. spridell's Avatar
    If we get put into a mandatory recall you can bet Samsung would get that update approved by the CSPC.. Not to mention carriers would get a lot more aggressive and begin suspending lines that have active note 7's on them
    I agree.

    Lots of people saying the carriers WONT block IMEI's but if the CPSC says otherwise I bet the will start blocking phones.
    09-13-2016 09:23 PM
  3. donm527's Avatar
    It's a broken system but they need to fix that. I thought they make more progress after all these years.

    I'm typing this post on my ipad2 I think I bought in 2011 I think?? With iOS 5? I have iOS 10 on it today and runs great with all new features possible. Had all the previous versions with all the patches in between to address any bugs that may have been found.

    Google and android manufacturers really gotta get on ball with that.

    It does concern me that you spend $900 on a phone, there could be legitimate lag issues, and you won't get any updates to try and fix it.

    that's how it works every new item gets the attention in the old items get pushed to the back the line that's why we get new phones every year
    09-13-2016 09:29 PM
  4. Ca_lvn's Avatar
    You could probably say the same thing with the Note 7 getting rave reviews and one of the best phones this year.... but the Note 4 just got Marsmellow this month on AT&T and other carriers recently? How long after it was initially released and how long after marshmallow was released?

    That's always my concern with all non-Nexus phones... never gets updates fast enough.

    Note 7 came before Nougat and is technically behind OS wise to the V20... when is the Note 7 going to get Nougat? Does this recall issue make Samsung/carriers delay/shelve Nougat release? Hopefully release of Nougat will have updates that address lag claims by many? after a that when's the next OS Update? What about periodic small updates to address bugs or touchwiz updates... even Apple finds issues throughout year and updates there ios a few times a year to keep fresh.

    It does make you wonder if they will do much for Note 7 after all this. They'll be wanting to make people forget 7 with 8 around the corner.
    Im in no hurry to update to Nogut will decline that update until the bugs are worked out.
    My note 4 after almost 2 years updated to Marshmallow and created more problems than good , mostly apps that dident support the upgrade and then the phone would cycle on and off. unfortunately I wasn't able to revert back.
    Im happy with the current platform with Android on the 7
    09-13-2016 09:32 PM
  5. MDMcAtee's Avatar
    Later this month the v20 is supposed to be out. I just don't know though. Samsung still has the best screens. Would the Edge be a downgrade over v20?
    Screen wise just the opposite LG screens aren't the prettiest to look at , cameras are going to be close, sound wise definitely a downgrade, ir blaster on the v20, shouldn't be a issue with a glass screen protector on the v20, you do have 7.0 on the v20.. and it will have a removable battery..

    These are 2 very different phones..

    Now the bad.. The v20 will have lg's UI and depending on which carrier you have may or may not have a factory recovery. No one knows if they have fixed the bootloop issues they have been plagued with and they aren't the greatest when it comes to optimizing the os. No way of using package disabler pro on the LG and no waterproofing.

    The really bad about the US version of the edge is it's abysmal sounding speakers and crappy battery life. If you can get a unlocked Eynox version and the really bad won't be present. If you use a great BT headphones with AptX it's not as bad but it is doable if you aren't a audiophile.

    Personally.. I would get a full refund then find a really inexpensive phone you can buy outright to use till all of this settles down.. I went with the Nexus 6p and actually love it.. I won't be buying anymore carrier branded phones again, as good as the Notes are I just don't need the bs associated with them or the carriers and this phone is a kickass phone on 7.0 sans the s-pen.. And both new Pixels will be out next month sometime as the rumor mill states..
    songbaekim likes this.
    09-13-2016 09:33 PM
  6. Blues Fan's Avatar
    Screen wise just the opposite LG screens aren't the prettiest to look at , cameras are going to be close, sound wise definitely a downgrade, ir blaster on the v20, shouldn't be a issue with a glass screen protector on the v20, you do have 7.0 on the v20.. and it will have a removable battery..

    These are 2 very different phones..

    Now the bad.. The v20 will have lg's UI and depending on which carrier you have may or may not have a factory recovery. No one knows if they have fixed the bootloop issues they have been plagued with and they aren't the greatest when it comes to optimizing the os. No way of using package disabler pro on the LG and no waterproofing.

    The really bad about the US version of the edge is it's abysmal sounding speakers and crappy battery life. If you can get a unlocked Eynox version and the really bad won't be present. If you use a great BT headphones with AptX it's not as bad but it is doable if you aren't a audiophile.

    Personally.. I would get a full refund then find a really inexpensive phone you can buy outright to use till all of this settles down.. I went with the Nexus 6p and actually love it.. I won't be buying anymore carrier branded phones again, as good as the Notes are I just don't need the bs associated with them or the carriers and this phone is a kickass phone on 7.0 sans the s-pen.. And both new Pixels will be out next month sometime as the rumor mill states..
    Best buy sells unlocked S7 edges. Is it worth dealing with Best buy for unlocked phone as long as it's in stock and doesn't have issues (Edge). the whole ordering thing sounds like a pain though.

    Is the Note 7 so tainted now it might not be worth going back to due to lack of updates possibly from Samsung?
    09-13-2016 09:45 PM
  7. DudeThatsErin's Avatar
    This is not true. I talked to my official Samsung rep at best buy and they never set a date for anything. They aren't going to put out any kind of Ota update or anything.
    09-13-2016 09:54 PM
  8. dsignori's Avatar
    It will be supported the same as any Galaxy phone. Everyone is just seeing the worst in everything now, it's natural.
    Jona005 likes this.
    09-13-2016 10:04 PM
  9. stmax's Avatar
    I agree.

    Lots of people saying the carriers WONT block IMEI's but if the CPSC says otherwise I bet the will start blocking phones.
    I wouldn't mind if they blocked imie's... Then when anyone sees a Noteb7 in the wild they know it is version 7.1.
    09-13-2016 10:22 PM
  10. MDMcAtee's Avatar
    Best buy sells unlocked S7 edges. Is it worth dealing with Best buy for unlocked phone as long as it's in stock and doesn't have issues (Edge). the whole ordering thing sounds like a pain though.

    Is the Note 7 so tainted now it might not be worth going back to due to lack of updates possibly from Samsung?
    I've had a lot of issues here with Best Buy and phones.. So that is a no go for me anymore.. I'll buy through Amazon with PayPal.. You don't get a runaround with them and they have some great prices too..
    09-13-2016 10:28 PM
  11. spridell's Avatar
    Reports here in Florida of another car Fire from a Note 7 just happened

    Car catches fire: Samsung Galaxy Note 7 could be to blame

    If these reports all coming out the last couple of days are all true I think we might be looking at something massive from the CPSC.
    09-13-2016 10:30 PM
  12. Strong_Genetics's Avatar
    Reports here in Florida of another car Fire from a Note 7 just happened

    Car catches fire: Samsung Galaxy Note 7 could be to blame

    If these reports all coming out the last couple of days are all true I think we might be looking at something massive from the CPSC.
    This is a nightmare.......It's sad because the beginning of the recall was handled so well.. If the government didn't get involved that person would of had a new phone already.. Yeah yeah yeah they should of exchanged it but not all of us have the same options...
    09-13-2016 10:40 PM
  13. RoyKelly2's Avatar
    Seems like everyone is into instant gratification.

    Of course Samsung is going to want to look at the phone, and it is not going to be instantaneous. The first reports of this was on Friday, after most businesses were closed for the weekend. Yet posters on here were posting on Sunday about how slow Samsung is responding. Give Samsung 3 or 4 days to respond.

    Allow me to make one correction. This can happen when in any use. As other posters have said

    GET YOUR PHONE TURNED IN

    This is what could happen if you charge your Samsung Note 7.



    The owner says Samsung has been giving him the run around, yet Samsung says they are working him to assist him any way...sounds like BS to me Samsung!
    Jona005 likes this.
    09-13-2016 11:22 PM
  14. BlackZeppelin's Avatar
    This the 3rd or 4th thread on this....as stated in the others, this is only being done in S Korea, not anywhere else....
    This has been reported as being verified by a Samsung spokesperson as definitely happening. Only the exact starting date for this update hasn't been confirmed. And it's not just South Korea, it's starting first in South Korea then other parts of the world.
    09-13-2016 11:22 PM
  15. Jaycemiskel's Avatar
    This has been reported as being verified by a Samsung spokesperson as definitely happening. Only the exact starting date for this update hasn't been confirmed. And it's not just South Korea, it's starting first in South Korea then other parts of the world.
    Everything I've seen has said otherwise so I don't believe you.
    09-13-2016 11:27 PM
  16. SpaceJamzz's Avatar
    This has been reported as being verified by a Samsung spokesperson as definitely happening. Only the exact starting date for this update hasn't been confirmed. And it's not just South Korea, it's starting first in South Korea then other parts of the world.
    do you have link to back up your assertion?

    Samsung has a stop-gap fix for the Note 7 problem: OTA update to limit charge to 60% - Android Authority

    From this article:

    The company is working with Korean carriers to prepare the update, which is planned to begin rolling out from September 20...It’s not clear if and when the update will be rolled out in other markets.
    09-13-2016 11:29 PM
  17. SpaceJamzz's Avatar
    another article:

    Samsung to limit recalled Note 7s to 60% battery in Korea as report blames 'production error' | Android Central

    We don't yet know if or when Note 7s outside of Korea will get the battery-limiting update.
    09-13-2016 11:38 PM
  18. BlackZeppelin's Avatar
    Everything I've seen has said otherwise so I don't believe you.
    Do you really think Samsung is going to let lazy, negligent owners of Note 7's not do the right thing and hand their phones in? Samsung will do everything possible so that reports of exploding phones soon die down and are no longer making headlines. And these reports will continue whilst original batch Note 7's remain. Samsung knows that not all people will have common sense to hand in their phones. That is human nature.

    Samsung are not going to sit idly by and hope everyone does the right thing.
    09-13-2016 11:52 PM
  19. Jaycemiskel's Avatar
    Do you really think Samsung is going to let lazy, negligent owners of Note 7's not do the right thing and hand their phones in? Samsung will do everything possible so that reports of exploding phones soon die down and are no longer making headlines. And these reports will continue whilst original batch Note 7's remain. Samsung knows that not all people will have common sense to hand in their phones. That is human nature.

    Samsung are not going to sit idly by and hope everyone does the right thing.
    I think they're going to do exactly what the CPSC tells them to and at this point they have not said they'll do anything like that
    SpaceJamzz likes this.
    09-13-2016 11:54 PM
  20. SpaceJamzz's Avatar
    Do you really think Samsung is going to let lazy, negligent owners of Note 7's not do the right thing and hand their phones in? Samsung will do everything possible so that reports of exploding phones soon die down and are no longer making headlines. And these reports will continue whilst original batch Note 7's remain. Samsung knows that not all people will have common sense to hand in their phones. That is human nature.

    Samsung are not going to sit idly by and hope everyone does the right thing.
    again, do you have any links or are you just guessing? from the articles I provided, Samsung is working with Korean carriers to push out that update...Here in the states, they are working the government and not the carriers (as evidenced by the screwed experiences we have read about at the different carriers here already) to resolve this....
    bbqdroid likes this.
    09-13-2016 11:55 PM
  21. Note4's Avatar
    Seems like everyone is into instant gratification.

    Of course Samsung is going to want to look at the phone, and it is not going to be instantaneous. The first reports of this was on Friday, after most businesses were closed for the weekend. Yet posters on here were posting on Sunday about how slow Samsung is responding. Give Samsung 3 or 4 days to respond.

    Allow me to make one correction. This can happen when in any use. As other posters have said

    GET YOUR PHONE TURNED IN
    This has been going on for two weeks. Check the date the following thread was started:

    http://forums.androidcentral.com/sam...-7-recall.html
    09-13-2016 11:56 PM
  22. BlackZeppelin's Avatar
    again, do you have any links or are you just guessing? from the articles I provided, Samsung is working with Korean carriers to push out that update...Here in the states, they are working the government and not the carriers (as evidenced by the screwed experiences we have read about at the different carriers here already) to resolve this....

    Samsung Has Capped Charging For The Galaxy Note7 | Gizmodo Australia
    Samsung Has Capped Charging For The Galaxy Note7 | Gizmodo Australia
    09-14-2016 12:16 AM
  23. Strong_Genetics's Avatar
    Samsung Has Capped Charging For The Galaxy Note7 | Gizmodo Australia
    Samsung Has Capped Charging For The Galaxy Note7 | Gizmodo Australia


    Still says Korea and a "when or "if" for Australia......
    09-14-2016 12:18 AM
  24. BustA Groove's Avatar
    "Ultimately, Samsung’s success in winning back consumer trust comes down to its ability to acknowledge internally that the Galaxy Note 7 explosions are a real threat to its brand and do everything it can to restart a dialogue with consumers, all while proving it really cares about them and the concerns they might have.

    “The big question is what can you do beyond the smartphone?” Llamas asked of Samsung. “That’s where Samsung needs to step up. If you’re directly responsible, you have to step up to the responsibility.”

    “Make it up to customers with generous incentives to stick with the Note 7 instead of moving to a competitor,” Greengart recommends. “These are Samsung's best customers, and offering $25 through the carrier is not nearly good enough.”

    Ma similarly believes that Samsung must go farther than it has to regain consumer trust, and should even consider “some form of compensation” so it might be “viewed as a company that really went out of its way to care for its customers rather than just being obligated to do so.”
    Source
    09-14-2016 12:21 AM
  25. Blues Fan's Avatar
    Ultimately, Samsung’s success in winning back consumer trust comes down to its ability to acknowledge internally that the Galaxy Note 7 explosions are a real threat to its brand and do everything it can to restart a dialogue with consumers, all while proving it really cares about them and the concerns they might have.

    “The big question is what can you do beyond the smartphone?” Llamas asked of Samsung. “That’s where Samsung needs to step up. If you’re directly responsible, you have to step up to the responsibility.”

    “Make it up to customers with generous incentives to stick with the Note 7 instead of moving to a competitor,” Greengart recommends. “These are Samsung's best customers, and offering $25 through the carrier is not nearly good enough.”

    Ma similarly believes that Samsung must go farther than it has to regain consumer trust, and should even consider “some form of compensation” so it might be “viewed as a company that really went out of its way to care for its customers rather than just being obligated to do so.”
    Source
    L3, makers of the Eotech holographic sights used on rifles had a big debacle last year when they settled with the US government over claims of faulty optics in extreme temps. They offered every single customer a full MSRP refund if they sent theirs back in even if you bought it on sale still got full MSRP check. Maybe Samsung could send each user like a $100 check for our troubles.
    09-14-2016 12:35 AM
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