View Poll Results: Are you handing your phone in

Voters
70. You may not vote on this poll
  • Already handed it over.

    23 32.86%
  • Probably going to hand it in.

    28 40.00%
  • Na, she'll be right mate.

    19 27.14%
09-15-2016 03:40 PM
1,655 ... 4950515253 ...
tools
  1. Strong_Genetics's Avatar
    L3, makers of the Eotech holographic sights used on rifles had a big debacle last year when they settled with the US government over claims of faulty optics in extreme temps. They offered every single customer a full MSRP refund if they sent theirs back in even if you bought it on sale still got full MSRP check. Maybe Samsung could send each user like a $100 check for our troubles.
    They sold over a million phones....that would be another 100millions dollars down the drain on top of the 2 billion lost from faulty note 7s (2.5 million units affected at $900 a phone) and 22billion in market value they lost ...

    I think their done bleeding money....we'll get some promotions thrown at us cause only the educated consumer will submit for it and you wouldn't have to pay off everyone
    09-14-2016 12:41 AM
  2. soulsmilen's Avatar
    This has been going on for two weeks. Check the date the following thread was started:

    http://forums.androidcentral.com/sam...-7-recall.html
    That was my initial reaction, but I think that was in reference to the Jeep incident only.
    09-14-2016 12:59 AM
  3. Skybrok's Avatar
    These phones don't cost them even 20% of what they charge us to actually make them. Sure there is new tech that goes into them but that translates into all the other phones/tablets they make for that year. They spend sooooo much on advertising too. But like almost all products especially electronics, it's typically around 15-20% of what we pay that it costs them make the product. So they're taking a hit sure, more so with investors and the public eye. Financially they had an expectation of what the Note 7's revenue would generate for them in the 2nd half of the year and they're wanting to hold on to as much of that as possible. Remember, at Samsung if you don't do better then the previous versions sales, your more then likely asked to leave. They could easily afford to give everyone a crisp $100 to retain/attract customers because of this situation but right now I think they're trying to get their product back into everyone's hands before something else is placed there.

    I think they've done all they can with this so far....jumped on it right away....no questions about exchanges/loaners/quick turn around. If it wasn't for the CSPC, I really believe we'd be getting our replacements this week. Verizon rep on the phone and at my local both suggested over the weekend that replacements should be in to stores beginning of this week. I understand the CSPC's checking everything and that's fine-we might not get them for another week to even a month, but it sounds like Samsung would have had these to us about now, just like in the UK.
    09-14-2016 01:16 AM
  4. Blues Fan's Avatar
    Here is a recent article. I'm pointing this out because it talks about Sprint and ATT stores saying Samsung came to remove the Note 7 displays. If they were relaunching it why would they take the displays and signs away? Does this mean it's history in the US as far as selling new units?

    No Official Recall Leaves Galaxy Note 7 Phone Users Confused, Angry - WSJ
    09-14-2016 01:44 AM
  5. Blues Fan's Avatar
    I just read this article that claims Samsung reps have removed displays in ATT and Sprint stores. If they are planning to put the Note back up for sale why would they be taking them down then? Does this mean an end to the Note 7 here in the US? Not a good sign.

    No Official Recall Leaves Galaxy Note 7 Phone Users Confused, Angry - WSJ

    New Note 7 devices will be available after CPSC approval, a Samsung spokeswoman said.

    Meanwhile, Samsung has visited Sprint Corp. and AT&T stores to remove Note 7 displays, according to sales staff at stores in San Francisco.
    09-14-2016 01:49 AM
  6. Strong_Genetics's Avatar
    Here is a recent article. I'm pointing this out because it talks about Sprint and ATT stores saying Samsung came to remove the Note 7 displays. If they were relaunching it why would they take the displays and signs away? Does this mean it's history in the US as far as selling new units?

    No Official Recall Leaves Galaxy Note 7 Phone Users Confused, Angry - WSJ
    Hope they approve the replacements first so they can dig Into it all they want ...
    09-14-2016 01:52 AM
  7. Strong_Genetics's Avatar
    I just read this article that claims Samsung reps have removed displays in ATT and Sprint stores. If they are planning to put the Note back up for sale why would they be taking them down then? Does this mean an end to the Note 7 here in the US? Not a good sign.

    No Official Recall Leaves Galaxy Note 7 Phone Users Confused, Angry - WSJ
    Clearing means we're not getting replacements anytime soon.....Definitely not the 16th or 19th as rumored..Unless their trying the whole out of sight out of mind thing......No displays so no one inquires about the note 7 only to find its been recalled
    09-14-2016 01:55 AM
  8. Blues Fan's Avatar
    Clearing means we're not getting replacements anytime soon.....Definitely not the 16th or 19th as rumored
    Yea. I think on Thur I will go and return this and just go with an Edge until next year. So sick of dealing with this. Gubermint isn't helping as well. Probably just another useless government agency with people with way too much time on their hands. Could have had replacements by now.

    What would happen if the Iphone 7 had problems like this? You think the government would step in and give them Samsung treatment and kill this years Iphone?
    09-14-2016 01:57 AM
  9. mhinc's Avatar
    I just read this article that claims Samsung reps have removed displays in ATT and Sprint stores. If they are planning to put the Note back up for sale why would they be taking them down then? Does this mean an end to the Note 7 here in the US? Not a good sign.

    No Official Recall Leaves Galaxy Note 7 Phone Users Confused, Angry - WSJ
    I would say, until Samsung has replaced the current bad units with the new ones, we aren't going to see new stock in stores, at least in large quantity. So it would make sense not to have the note 7 on display as they may not have stock to sell right now. I am sure they will put the units back out on display after this is all blown over
    09-14-2016 01:59 AM
  10. Strong_Genetics's Avatar
    Yea. I think on Thur I will go and return this and just go with an Edge until next year. So sick of dealing with this. Gubermint isn't helping as well. Probably just another useless government agency with people with way too much time on their hands. Could have had replacements by now.

    What would happen if the Iphone 7 had problems like this? You think the government would step in and give them Samsung treatment and kill this years Iphone?
    Samsung actually has a contract with apple to supply batteries so if they launch a full investigation who knows how deep they will go....but if any manufacturer has this probelm they will step in......
    09-14-2016 02:00 AM
  11. Mdm23's Avatar
    Some of you guys are ridiculous. How could you want this phone and be willing to switch to an IPhone 7? IPhones are so far behind in features, it laughable. Samsung has more than compensated us buyers, in my opinion. Apple would've probably done nothing close. There's so much entitlement in this world now it makes me sick. What more should Samsung give? They're already bleeding from this unfortunate recall and have sent many promotional sd cards and gear fits. Plus they are working with carriers so folks can have replacent phones in the meantime. Nobody should be given any more at this point, than a new Note 7. Even the $25 credit is a ton of money when your assuming it's spread over most of the Note 7 buyers. Real Note fans should be supporting Samsung and helping them recover. They've done all they can to contain this.
    mmsean and boufa like this.
    09-14-2016 04:13 AM
  12. mabelpines's Avatar
    Exchanging the phones, offering temporary replacements and the gift card is quite a lot really. I appreciate that $25 dollars doesn't sound like a lot but like Mdm23 says, it adds up. I don't particularly think they've done anything wrong in the compensation department but the fact remains that this manufacturers error, or whatever you want to call it, is a big deal.

    That said, I personally would be quite happy if they offered this starter kit as compensation
    Official Samsung Galaxy Note 7 Starter Kit :: MobileFun.com
    09-14-2016 05:18 AM
  13. keepnitreel's Avatar
    Well I was approved for the VR set yesterday after getting a S7edge with the double exchange through Verizon..
    boufa likes this.
    09-14-2016 05:23 AM
  14. Richraj's Avatar
    Given the hundreds of millions $$$ the recall's going to cost Samsumg, I think giving out loads of expensive freebies is the last thing they're going to want to do.
    09-14-2016 05:25 AM
  15. Joe378's Avatar
    I just heard on the radio that Samsung is releasing an update next week that will cap the charging percent of current bad note 7s to 60 percent.
    09-14-2016 06:20 AM
  16. debdroid1a's Avatar
    This is a nightmare.......It's sad because the beginning of the recall was handled so well.. If the government didn't get involved that person would of had a new phone already.. Yeah yeah yeah they should of exchanged it but not all of us have the same options...
    I didn't see in the article were the person said they didn't turn in their phone because of the government.

    It's possible he was one of those who choose to hold onto his Note 7 thinking it was fine and he was watching his Note 7 closely. It was next to him in his car. Also holding onto it because there was no official recall from the government. Samsung has said to turn it off and turn it in. People aren't listening.
    09-14-2016 06:22 AM
  17. donm527's Avatar
    Even though I agree that they really don't need to be giving out freebies for a recall issue either but look at it this way...

    New Note 7 $850 retail and in other countries can go $1000. Cost of parts of manufacturing an iPhone 6 Plus is about $236. Let's just guesstimate $250 to make a Note 7... see where I'm getting at? SD cards or a VR headset probably cost dollars to make.

    Sure this recall is still gonna cost them. More in terms of reputation and future revenue for those that go to another phone whether iPhone or HTC or LG, or ZTE, etc. That $850 refunded now goes towards an iPhone 7 Plus that cost around $250 to make and possibly future revenue from that customer... Once you go Jet Black they may never go back

    They should at least give Note 7 owners credit for free themes and stuff like that from their Samsung store

    Given the hundreds of millions $$$ the recall's going to cost Samsumg, I think giving out loads of expensive freebies is the last thing they're going to want to do.
    09-14-2016 06:24 AM
  18. spridell's Avatar
    Now also being reported:

    NYC MTA and NJ MTA.....

    All Note 7's must be turned off before entering any buses, trains, or subways. As the MTA considers it a "fire hazard"

    MTA, NJ TRANSIT: Power Down Samsung Galaxy Note 7 On Trains, Buses « CBS New York

    Everyday this is getting worse and worse.

    I am actually starting to really believe that there is a chance, I say a chance, that Samsung might scrap the Note 7 entirely in the US. If they dont with all of these agencies now (and big agencies at that like the FAA and MTA) they must put some distinct markings or something on these new devices or there will be absolutely chaos.
    09-14-2016 06:54 AM
  19. badMojo69's Avatar
    This is a nightmare.......It's sad because the beginning of the recall was handled so well.. If the government didn't get involved that person would of had a new phone already.. Yeah yeah yeah they should of exchanged it but not all of us have the same options...
    Maybe if people would have turned in their phones like asked they would not have gotten involved. Hmmmmm
    09-14-2016 07:00 AM
  20. badMojo69's Avatar
    I'm going to LOL so hard at the people who keep their notes past 9/30 and then get told tough luck. You can't return it and you're 100% liable for any damaged caused and Samsung comes out announces the next phone a few weeks later and the N7 is illegal to resale unless you pay $400 to have the battery replaced.
    Dm1120 likes this.
    09-14-2016 07:04 AM
  21. rsmin's Avatar
    I got a notification from Sam's club that we could turn our device in for a full refund but mentioned that we had to return the gift card we got. Long story short I got the run around from Sam's Club and Verizon. Decided to call Samsung directly and the person I spoke with basically guaranteed that we would have replacements at the end of the week or early next.
    Be careful what you hold onto as far as Samsung info. I ordered mine through them directly and they have been all over the map with info on the replacements. Seemingly worse info than those with BB or carriers.
    09-14-2016 07:17 AM
  22. Jaycemiskel's Avatar
    Maybe he just read the headline. That could be misleading I guess. Bottom line is, as of right now it's not happening.
    SpaceJamzz likes this.
    09-14-2016 07:24 AM
  23. MikeS1971's Avatar
    Maybe if people would have turned in their phones like asked they would not have gotten involved. Hmmmmm
    Kinda hard to do when the place you purchased it from won't take it back.
    keepnitreel and rsmin like this.
    09-14-2016 07:31 AM
  24. Mdm23's Avatar
    Instead of spreading so many lies about this phone ans recall, I dont see why these online folks wont just be quiet and let Samsung and the CPSC pass along the real information. I think some of the stories about the phone blowing up in the US are bogus too.
    Voxelflinger likes this.
    09-14-2016 07:40 AM
  25. donm527's Avatar
    Samsung has probably written off the Note 7 at this point as a loss. Whenever the govt allows them to resume selling, I believe they will keep selling until the Note 8 comes out. But I bet they will put the phone practically out of sight and out of peoples minds if possible. Who's really going to want to pay $900 for all the news it's generated??

    Rumor S8 will be released earlier so even better to get people to forget the Note 7 and get rid of the 7 number all together.

    The S7 Edge has been the seller for them this year so they'll push that hard into holidays and end of year.
    09-14-2016 07:45 AM
1,655 ... 4950515253 ...
LINK TO POST COPIED TO CLIPBOARD