1. ramzi.a.q's Avatar
    Can someone explain this for me. I know note 7 battery ignite but this happens when charging, but why is the battery acting like this when it is off the charger?
    Attached Thumbnails Note 7 drops from 85% to 0 in seconds (Snapshot)-img-20160906-wa0005.jpg  
    09-08-2016 06:37 AM
  2. skatergirl's Avatar
    Is this the first time this has happened?
    09-08-2016 06:38 AM
  3. True_RL's Avatar
    This is insane.
    09-08-2016 06:44 AM
  4. lanenubia's Avatar
    ALL the drops at 8am, 3pm, and a little at 6pm seem pretty dramatic. Usually it's more sloped even under heavy usage.

    It almost appears as if you have a short on your battery somehow.

    I am not an alarmist type, but this bears watching closely.
    scorpiodsu likes this.
    09-08-2016 06:45 AM
  5. jsgiv's Avatar
    This is the same problem mine had before I returned it... It occurred about 2 days before the recall. It literally lost all of its charge around 80 percent (originally thought the phone was bricked until I recharged it). It took a long time to recharge it fully and it was never the same in holding its charge.

    Have you charged it at all without the Samsung charger and cable? It seemed to me that it occurred after charging it with my old iPhone wall charger or my old Nokia wireless charging plate. After this occurred I used only the Samsung charger but it still was suspect if I charged it via the power converter in my truck using the Samsung charger and cable.

    Long story short ... When this started happening the phone wasn't the same with respect to battery performance and once they announced the recall a few days later I just took it back.
    09-08-2016 07:05 AM
  6. Nakrohtap's Avatar
    I would NOT be using this phone. Not saying it will ignite, but too much of a coincidence.
    09-08-2016 07:20 AM
  7. Baby_Doc's Avatar
    It sounds like a defective battery? Do I smell smoke?
    09-08-2016 07:20 AM
  8. French's Avatar
    I'm not an alarmist type either but I'd be boxing that sucker up and high tailing to the store where I bought it to return it.
    09-08-2016 07:40 AM
  9. tclarson1's Avatar
    Not that this matters but I used to be big into RC hobby years ago. We used lipo and li ion all the time . We would see batts do this and it was because of a short in the pack. The battery is literally shorting and sucking itself down instantly. That's also why it's hard to charge because as it's charging it's shorting and discharging. That is so dangerous. I would turn off and return immediately. It's not if but when that thing melts . Sorry for your problem that stinks
    09-08-2016 07:55 AM
  10. ramzi.a.q's Avatar
    I own 2 note 7s, one i charge with a 3rd party charger and the other with the original (the one with those drops), both have fast charge disabled.

    I boxed up this one for sure, and now i am boxing the other one although is has no issues whatsoever but i travel a lot and carriers are not allowing the phone on the plane.

    Some more shots of the same day this did this which does not show any record of what utilized all the power. While the device drained, it got so hot that i could not touch it for an hour.

    This Device was bought from the UAE and was made in Vietnam.
    Attached Thumbnails Note 7 drops from 85% to 0 in seconds (Snapshot)-img-20160906-wa0006.jpg   Note 7 drops from 85% to 0 in seconds (Snapshot)-img-20160906-wa0007.jpg  
    09-08-2016 08:17 AM
  11. Mooncatt's Avatar
    Not that this matters but I used to be big into RC hobby years ago. We used lipo and li ion all the time . We would see batts do this and it was because of a short in the pack. The battery is literally shorting and sucking itself down instantly. That's also why it's hard to charge because as it's charging it's shorting and discharging. That is so dangerous. I would turn off and return immediately. It's not if but when that thing melts . Sorry for your problem that stinks
    Ding ding ding

    This may or may not be related to the recall problem, but internal battery shorts do happen on occasion. This is why you see a drastic drop with a lot of heat, but no sign of heavy app usage (even at full power, the processor wouldn't cause this steep of a drop anyway).
    09-08-2016 08:24 AM
  12. calicocat2010's Avatar
    Happened with my Note 5, I kept getting the Power Sharing pop-up alert and so I Google what that was all about and realized that there may be something wrong with the USB port in the device itself. I am using the original charger it came with, but it is slow as hell to charge. BUT, if you are Not getting that message then something else is going on with your battery.
    09-08-2016 08:44 AM
  13. Dukins's Avatar
    Had the same problem, but mine dropped at 40%-0%. I feel your pain. I exchanged it though. Could be apart of the battery issues the Note 7 is having. I created a post in another thread with screenshots as well.
    Attached Thumbnails Note 7 drops from 85% to 0 in seconds (Snapshot)-screenshot_20160828-205523.jpg  
    09-08-2016 08:55 AM
  14. Clifton Richie's Avatar
    Play it safe and return it asap. You never know....
    09-08-2016 08:56 AM
  15. scorpiodsu's Avatar
    I would say stop using it. We know battery issues are not to be taken lightly with this device.
    09-08-2016 08:57 AM
  16. jgraves1107's Avatar
    Yep stop using that phone! That is a dead giveaway you have a bad battery.
    09-08-2016 09:04 AM
  17. skatergirl's Avatar
    You may have to wait for an exchange until all the new units arrive.
    09-08-2016 09:13 AM

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