09-15-2016 08:50 AM
66 123
tools
  1. CaroWit's Avatar
    I also had similar issue. What's worrying me is will the replacement note 7 have the same issue? Mine froze, continually rebooted, would not accept my pin and I was unable to turn it off. Had to let the battery run down. Anyone heard anything from Samsung on this issue?
    09-10-2016 09:56 PM
  2. donm527's Avatar
    American unit with Snapdragon processor or Exynos?

    I also had similar issue. What's worrying me is will the replacement note 7 have the same issue? Mine froze, continually rebooted, would not accept my pin and I was unable to turn it off. Had to let the battery run down. Anyone heard anything from Samsung on this issue?
    09-10-2016 10:11 PM
  3. Brent Michael's Avatar
    I was told by a manager at my carrier store that they were told to take any note 7 regardless of condition. He actually said the you could literally snap the phone in half and they'd still take it for full value.
    09-10-2016 10:53 PM
  4. D13H4RD2L1V3's Avatar
    American unit with Snapdragon processor or Exynos?
    Note7s sold in the United States and Canada all run on a Snapdragon 820.
    09-10-2016 11:43 PM
  5. donm527's Avatar
    Sorry I was being lazy in typing... I was asking CaroWit whether they had an American unit with the Snapdragon or are they in Europe where they have the Exynos.

    Just that the reports of similar type symptoms were being reported on Exynos machines.

    Note7s sold in the United States and Canada all run on a Snapdragon 820.
    09-10-2016 11:48 PM
  6. sheba510's Avatar
    I did the factory reset twice because I did not think the first one was done as it did it so fast. Than booted up the phone to verify the wipe. My Note 7 never had any heat issues and I was reluctant to return it. Back to using my Note 5 until I can get a new Note 7.
    09-11-2016 02:12 AM
  7. D13H4RD2L1V3's Avatar
    UPDATE: Returned the Note7. Got this as a loaner.

    How I accidentally killed my Note7 while preparing for the recall.....-14232390_1311785495498327_4562193165117514591_n.jpg
    09-12-2016 10:35 AM
  8. Brent Michael's Avatar
    I did the factory reset twice because I did not think the first one was done as it did it so fast. Than booted up the phone to verify the wipe. My Note 7 never had any heat issues and I was reluctant to return it. Back to using my Note 5 until I can get a new Note 7.
    Active like you don't have a old phone to use. They'll let you bum a s7 or s7 edge
    09-12-2016 11:17 AM
  9. Android Optimizer's Avatar
    UPDATE: Returned the Note7. Got this as a loaner.

    Click image for larger version. 

Name:	14232390_1311785495498327_4562193165117514591_n.jpg 
Views:	20 
Size:	55.9 KB 
ID:	239193
    Is that an s7 edge?
    09-12-2016 02:33 PM
  10. kalinskym's Avatar
    You should have recorded the conversation or ask them to send an email confirming that Samsung will accept Galaxy Note7 even if it's not working since Samsung employees may not know about it
    09-12-2016 03:21 PM
  11. Dominick079's Avatar
    I wish I could find the article I read but there was one that quoted Samsung as sayin battery cell issue, something about the positive and negative not doing what it was supposed too and maybe a chip reaction? I'm not that technical so I don't know what all it meant except the battery part. But once again, without much else to go on except what we hear thru the Internet (so it must be true lol) I just chose to do the safest thing for me.
    I read that article myself and I happen to be a electrician. What they are claiming is happening with the batteries are that the positive ions were touching the negative ions which is essentially a short circuit.
    daisyd1224 likes this.
    09-12-2016 04:26 PM
  12. D13H4RD2L1V3's Avatar
    You should have recorded the conversation or ask them to send an email confirming that Samsung will accept Galaxy Note7 even if it's not working since Samsung employees may not know about it
    I've already sent it back.
    09-12-2016 11:00 PM
  13. CaroWit's Avatar
    Bought in Australia
    09-13-2016 02:15 PM
  14. donm527's Avatar
    Ok... Exynos processor. Then check out this thread on #brickgate

    D13H4RD2L1V3, I saw your post on that thread... you jinxed yourself.

    http://forums.androidcentral.com/sam...-bricking.html

    Bought in Australia
    09-13-2016 02:19 PM
  15. D13H4RD2L1V3's Avatar
    Is that an s7 edge?
    S6 edge+
    09-14-2016 10:14 AM
  16. toenail_flicker's Avatar
    Dude! Stop spamming!
    Samsung Galaxy Note 7
    09-15-2016 08:50 AM
66 123

Similar Threads

  1. Samsung Pay in the UK?
    By tshirttan408 in forum Samsung Pay
    Replies: 2
    Last Post: 09-12-2016, 03:23 PM
  2. Replies: 2
    Last Post: 09-10-2016, 05:42 PM
  3. Which is the best android training centre in kochi?
    By aleenaraj in forum Ask a Question
    Replies: 1
    Last Post: 09-09-2016, 07:35 AM
  4. How do I recover my contacts
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-09-2016, 04:50 AM
  5. Replies: 0
    Last Post: 09-09-2016, 03:34 AM
LINK TO POST COPIED TO CLIPBOARD