NIGHTMARE. HELP! I exchanged my perfectly working note for the new one Tues. No problems. Until Thurs. I powered it down then on. Wanted to check everything was working properly. In the top left corner it said NO SIM CARD/EMERGENCY CALL ONLY . I called Verizon where I got it , they never heard this before. Told me not to worry. NOT TO WORRY?? I called technical support. 1st the guy said it was probably just searching to connect. He said- I see you just activated it today. - NO-! it was activated 2 days ago. Him -then it's probably due to your billing cycle, it should straighten itself out in a few days. Hummm, that didn't sound right. An hr. later the phone and text wasn't working . Called technical support again from home phone. HIM- "that's not good". Long story short - I was told it's probably a faulty sim card. I went to my Verizon store & replaced it. All seemed fine while there. & for1 day. Then Yesterday (sat.), I powered it off again just to make sure the no sim card didn't appear. It did. So again, I called technical support. 3 Xs. 3hrs on the phone with 3 different people. I thought i was losing my mind..as i had other issues as well that they were trying to fix. LIKE - yesterday no one was receiving my email. I just powered off again, no sim card still appears. After a few seconds its replaced by a SEARCHING FOR Service , then after a few seconds that's replaced with VERIZON. So now I'm thinking in a few hrs I won't be getting calls or texts again. AND, if that wasn't frustrating enough, after sending email yesterday, which no one received, when checking the sent folder where my name should appear it says "Warranty Center". THAT was fixed yesterday by technical support after half hr. on that 1 problem alone. As of this second it's working normally. But going by what occurred before replacing the sim card, I expect it to do what it did with the 1st one - in a few hrs or a day I'll have no phone & text again. Anyone know what's going on? Email is fixed, & "warrant center" doesn't appear as sender in my emails . But after powering off & on the no sim card still appears. Then, as before, it searches, then changes to Verizon, then Verizon disappears after unlocking. Thanks in advance for any replies. Hope this makes sense to someone. , I REALLY don't want a 3rd phone to set up.