1. JOHNGAETANO's Avatar
    Does anyone know, if when returning the Note 7 to Best Buy, will they accept the Fast Charging Plates without the boxes?
    09-09-2016 11:36 AM
  2. Arsenio Martins's Avatar
    Lucky you. I'm stuck with 2 note cases from Amazon that I can do nothing with.
    09-09-2016 12:19 PM
  3. iamdld's Avatar
    Just got the following email from Best Buy. Looks like they are giving you until 9/30 to refund or exchange.

    Recently Samsung announced a battery issue with the Galaxy Note7 smartphone. We are working with Samsung to get new Note7s into our stores, and we are prioritizing customers like you who have purchased Note7s from Best Buy. Our primary goal is your safety, and we encourage you to visit a Best Buy to learn more about our exchange program options. Our Blue Shirts are ready to help find the best solution for you. Options include exchanging your current Note7 for another Samsung Galaxy, getting registered for a new Note7, or returning your phone for a complete refund. To make it easy, we have eliminated the restocking fees and extended the return window until September 30, 2016 for any customer who purchased a Galaxy Note7.

    Here are a few things you should bring with you:
    Please bring the Note7
    Please bring in the receipt if you have it, but if not we will look it up
    Bring any accessories you wish to exchange
    09-09-2016 03:20 PM
  4. Serkle K's Avatar
    Just got the following email from Best Buy. Looks like they are giving you until 9/30 to refund or exchange.

    Recently Samsung announced a battery issue with the Galaxy Note7 smartphone. We are working with Samsung to get new Note7s into our stores, and we are prioritizing customers like you who have purchased Note7s from Best Buy. Our primary goal is your safety, and we encourage you to visit a Best Buy to learn more about our exchange program options. Our Blue Shirts are ready to help find the best solution for you. Options include exchanging your current Note7 for another Samsung Galaxy, getting registered for a new Note7, or returning your phone for a complete refund. To make it easy, we have eliminated the restocking fees and extended the return window until September 30, 2016 for any customer who purchased a Galaxy Note7.

    Here are a few things you should bring with you:
    Please bring the Note7
    Please bring in the receipt if you have it, but if not we will look it up
    Bring any accessories you wish to exchange
    Was just about to post this too!

    Posted via the Android Central App
    09-09-2016 03:23 PM
  5. scorpiodsu's Avatar
    Make it a practice to keep the packaging for items until after the return period. Just a good thing to do because sometimes you never know how long after you have to return something. At least you know by the time you get rid of the packaging, you can't return it anymore.
    09-09-2016 03:26 PM
  6. cardboard60's Avatar
    Got this from Best Buy a few minutes ago.
    Hope this helps.





    BEST BUY
    Recently Samsung announced a battery issue with the Galaxy Note7 smartphone. We are working with Samsung to get new Note7s into our stores, and we are prioritizing customers like you who have purchased Note7s from Best Buy. Our primary goal is your safety, and we encourage you to visit a Best Buy to learn more about our exchange program options. Our Blue Shirts are ready to help find the best solution for you. Options include exchanging your current Note7 for another Samsung Galaxy, getting registered for a new Note7, or returning your phone for a complete refund. To make it easy, we have eliminated the restocking fees and extended the return window until September 30, 2016 for any customer who purchased a Galaxy Note7.

    Here are a few things you should bring with you:
    Please bring the Note7
    Please bring in the receipt if you have it, but if not we will look it up
    Bring any accessories you wish to exchange
    Learn More ›

    Your privacy is important to Best Buy. For more information on how Best Buy protects your privacy, steps you can take to protect your personal information and alerts on privacy risks facing consumers, please visit the Best Buy Privacy Hub.

    Best Buy 7601 Penn Avenue South, Richfield, MN 55423-3645

    © 2016 Best Buy. All rights reserved.
    09-09-2016 03:46 PM
  7. cardboard60's Avatar
    Galaxy Note7 Information - Best Buy


    Here is a email list for you to get your name on for the new Note 7 that will be replaced.
    09-09-2016 03:49 PM

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