Mac will not recognize Note 7, I tried….
I had no trouble with Mac recognizing my old Motorola Droid RAZR Maxx running Android.
No special, additional software required. I just connected via USB & immediately appeared on desktop. Mac saw the SD card as a mass storage device.
After failure with Note 7, I searched & learned I needed to D/L Android File Transfer app from
https://www.android.com/filetransfer/
I did. Not working! I tried restarting phone.
Still get pop up: “Could Not connect to device. Try reconnecting or restarting your device.”
I try using USB port on back (not hub) Same error message!
Try Restart Mac no help.
I always made sure to change Phone USB “charging” (default) to “File Transfer”
Same error message! Also got pop up phone message:
“Connected device unable to access data on this phone. Reconnect USB & try again. AFT must be installed on Mac.”
Tried: settings/more/ Phone visibility ON… no help
Ck storage & Have both Internal & Portable so, my SD card is mounted!
Try settings/Developer options...turned ON, then turn ON USB debugging.
Same error message!
Unplug/replug USB & reset USB from charging to file transfer, no help.
What am I doing wrong & why do I need AFT on my Mac anyway? Is this new with more recent Android versions? I much prefer the way the old one worked just plug it in & ready to move files. Is this a security precaution that is causing the problem?
I had no trouble with Mac recognizing my old Motorola Droid RAZR Maxx running Android.
No special, additional software required. I just connected via USB & immediately appeared on desktop. Mac saw the SD card as a mass storage device.
After failure with Note 7, I searched & learned I needed to D/L Android File Transfer app from
https://www.android.com/filetransfer/
I did. Not working! I tried restarting phone.
Still get pop up: “Could Not connect to device. Try reconnecting or restarting your device.”
I try using USB port on back (not hub) Same error message!
Try Restart Mac no help.
I always made sure to change Phone USB “charging” (default) to “File Transfer”
Same error message! Also got pop up phone message:
“Connected device unable to access data on this phone. Reconnect USB & try again. AFT must be installed on Mac.”
Tried: settings/more/ Phone visibility ON… no help
Ck storage & Have both Internal & Portable so, my SD card is mounted!
Try settings/Developer options...turned ON, then turn ON USB debugging.
Same error message!
Unplug/replug USB & reset USB from charging to file transfer, no help.
What am I doing wrong & why do I need AFT on my Mac anyway? Is this new with more recent Android versions? I much prefer the way the old one worked just plug it in & ready to move files. Is this a security precaution that is causing the problem?