Can you connect your phone to your Mac via USB?
Can you drag & drop photos from phone to computer?
Can you drag & drop photos from phone to computer?
Geez... Well you certainly "took one for the team" trying to resolve with that call. Thank you. I had this issue with my Galaxy S7 initially...and I have no idea why but it suddenly started working one day.Yes, SS works for me to to BACK UP phone.
That is not my question.
I need to hook phone up to move files back & forth between phone & Mac; JPGS, PDFs, etc.
As if the SD card was a flash drive. I did this with my old Android phone, no problem.
I'm on hold with Samsung now. I already found out (from Samsung) SS will NOT do this .
It can back up & restore everything & also move iTunes. It cannot move jpgs, pdfs, etc.
Now they're telling me there is a USB driver for Mac that is on the Samsung website!
Next they change that to "it is a driver" & they will ck to see if compatible with Mac.
Holding.....
LOL
She wanted remote access to my Mac?! Hell no! She wanted to D/L the driver to see if it worked. I had her walk me to the D/L page &
I D/L it but...it was an “.exe” file which we know does not work for Macs.
Now I’m holding for the Samsung Dept. “that works with Macs.”
Sigh...why didn’t they START with that Dept!
A huge waste of time! Total 1 hour 21 min & no help at all.
BTW, that Dept. that 'works with Macs' was just the @#!!**! Smart Switch Dept. again.
If you mean Smart Switch, Already have it installed on my iMac & it is preinstalled in my Note7 but, while it is excellent for backing up the phone & restoring, it is NOT able to move files to & from phone & Mac. Samsung confirmed this today. Cannot move photos from phone to computer to view, edit, etc. Cannot move a PDF document from computer to phone.Use Samsung SMART software for connecting your phone to pc/mac
Yes, I signed up for AirDroid to move some wallpaper I had D/L to my computer onto my phone until I can figure out a way to direct connect the 2 via USB.Dropbox. Or any other cloud service.
We can move stuff on Mac via smart switch.. I am using it.. it can help you move stuff to and fro from your sd card also.If you mean Smart Switch, Already have it installed on my iMac & it is preinstalled in my Note7 but, while it is excellent for backing up the phone & restoring, it is NOT able to move files to & from phone & Mac. Samsung confirmed this today. Cannot move photos from phone to computer to view, edit, etc. Cannot move a PDF document from computer to phone.
Yes, I signed up for AirDroid to move some wallpaper I had D/L to my computer onto my phone until I can figure out a way to direct connect the 2 via USB.
I use the Android File Transfer app on my Mac. Works great.
Do you also have Smart Switch installed on your computer? It breaks both Android File Transfer and AirDroid.I've been having major issues with android file transfer. It keeps disconnecting my device even though I've allowed it to access my device and the screen has not shut off. It does this every single time. How do you get it to work properly?
Please tell me exactly HOW! Since SS does work for me I had hoped there was some way to use this to move photos, PDFs, etc, back & forth between Phone SD card & Mac but, I could not find a way. So, when I called Samsung I spoke to the "Smart Switch Dept." & they told me No! It can back up & restore everything & also move iTunes. It cannot move jpgs, pdfs, etc. from phone to Mac or Mac to phone.We can move stuff on Mac via smart switch.. I am using it.. it can help you move stuff to and fro from your sd card also.
This is news to me! If true, it could explain much! I had SS installed b4 I D/L & tried AFT & it failed. (Although SS works for me to back up & restore.) However, I did install AirDroid on my Phone (Not on my Mac) & successfully used the AirDrop website to move photos from Mac to my Note 7 phone.Do you also have Smart Switch installed on your computer? It breaks both Android File Transfer and AirDroid.
I don't have a source. It was a warning that popped up when I launched SS the first time on my MBP. It said that AFT and other similar apps wouldn't work properly while SS was installed. It also said if I uninstalled SS AFT would work properly again. My MBP is fried right now so I can't try and pull up the warning again. I spilled vodka on it last weekend. Still trying to figure out the best course of action as my Apple Care + has expired.Please tell me exactly HOW! Since SS does work for me I had hoped there was some way to use this to move photos, PDFs, etc, back & forth between Phone SD card & Mac but, I could not find a way. So, when I called Samsung I spoke to the "Smart Switch Dept." & they told me No! It can back up & restore everything & also move iTunes. It cannot move jpgs, pdfs, etc. from phone to Mac or Mac to phone.
See my post:"Mac will not recognize Note 7, I tried..."
http://forums.androidcentral.com/sa...not-recognize-note-7-i-tried.html#post5400663
This is news to me! If true, it could explain much! I had SS installed b4 I D/L & tried AFT & it failed. (Although SS works for me to back up & restore.) However, I did install AirDroid on my Phone (Not on my Mac) & successfully used the AirDrop website to move photos from Mac to my Note 7 phone.
Do you have a source you can link to that says SS breaks AFT? Also, is there some work-a-round or backup solution? I would use AFT far more frequently than SS but it would be nice to have a good backup & restore app if I must delete SS in order to be able to use AFT.
Do you also have Smart Switch installed on your computer? It breaks both Android File Transfer and AirDroid.
Please tell me exactly HOW! Since SS does work for me I had hoped there was some way to use this to move photos, PDFs, etc, back & forth between Phone SD card & Mac but, I could not find a way. So, when I called Samsung I spoke to the "Smart Switch Dept." & they told me No! It can back up & restore everything & also move iTunes. It cannot move jpgs, pdfs, etc. from phone to Mac or Mac to phone.
See my post:"Mac will not recognize Note 7, I tried..."
http://forums.androidcentral.com/sa...not-recognize-note-7-i-tried.html#post5400663
This is news to me! If true, it could explain much! I had SS installed b4 I D/L & tried AFT & it failed. (Although SS works for me to back up & restore.) However, I did install AirDroid on my Phone (Not on my Mac) & successfully used the AirDrop website to move photos from Mac to my Note 7 phone.
Do you have a source you can link to that says SS breaks AFT? Also, is there some work-a-round or backup solution? I would use AFT far more frequently than SS but it would be nice to have a good backup & restore app if I must delete SS in order to be able to use AFT.