Note 7 Exchange Program Canada *Updated! Replacement phone arrived!*

Morgothor

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Feb 11, 2013
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Hello all,

I just received an email from Fedex with a tracking number, coming from Stericycle in Canada (company that helps with product recall)

I should receive the package tomorrow. Hope it's my safe Note 7.

Will keep you guys updated
 
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anon(8709382)

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

If they send me a refurbished phone, it's going back for a full refund. All my correspondence with Samsung have said brand new and not refurbished. Considering my current 1 here is still unopened and not used, I would be seriously disappointed and mad to get refurbished.
 

EvEr34

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Same here. If I get a refurb I'm going to ask for a refund. However, I don't see how they could have that many refurbished phones
 

Morgothor

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Will know later today, I'm going to go and grab it at the Fedex depot at around 1 pm.
 

skatergirl

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Hopefully replacements in the U.S. come soon. Keep us posted.
 

stmax

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Yay!!! Now I wish I picked to get the product shipped rather than go in to swap. I thought going in would be faster :)
 

Sailor Webber

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Oh yeah keep us updated for sure ! I wonder how long the Exchange process will take... And when the Note 7 will be available for purchase in Canada..
 

Mahdi Marmouz

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

I am getting a package today from Stericycle in Canada delivered by fedex, will get some feedback it it's new tonight.

thanks
 

Mahdi Marmouz

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Just got my new note 7 delivered, will be opening the package after work and let you know if it's a refurbished one or not.

thanks
 

dadsterflip

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Just got my new note 7 delivered, will be opening the package after work and let you know if it's a refurbished one or not.

thanks
Cool. Keep us updated and let us know if the battery icon is solid green or what not.
 

Morgothor

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Good news and bad news, it's a new Note 7, little black square on the box sticker.

it comes with a letter with drop off points, sadly the nearest to me is a 1hours and a half drive... (I'm located in Quebec City, no drop off point? What the hell???)

Will update if it's a refurbished one or not20160915_133447.jpg20160915_133455.jpg20160915_133505.jpg
 

toenail_flicker

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

Check to see if it has a green battery icon per this...

New, safe Samsung Galaxy Note 7 units will feature green battery indicators
Good news and bad news, it's a new Note 7, little black square on the box sticker.

it comes with a letter with drop off points, sadly the nearest to me is a 1hours and a half drive... (I'm located in Quebec City, no drop off point? What the hell???)

Will update if it's a refurbished one or notView attachment 239523View attachment 239524View attachment 239525
 

Torm558

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Re: Note 7 Exchange Program Canada *Replacement Coming?*

So they gave you nothing extra for all the hassle?... Jeeze... Other countries get free vr, we get a letter...
 

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