09-22-2016 06:01 PM
76 1234
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  1. dpham00's Avatar
    Lol first world problems, I love this phone. This could have happened to any company. There are worse things to worry about.
    Not much bad can happen other than it destroying your car or house, or the death of yourself and/or your loved ones.

    If you don't worry about that then sure ... Keep using it
    09-15-2016 10:30 AM
  2. pallav_gupta's Avatar
    Though we understand that this could possibly happen to any organization out there , and are willing to be patient but not acceptable on Samsung's part to not communicate to customers as to when can they expect new device.
    09-15-2016 11:40 AM
  3. dlgus's Avatar
    I am still a Samsung fan, since this happened I have looked at every single Android phone out there (which I haven't done in awhile) I still can't find anything that will measure up to the Note for me, ...No I'm not going into the Apple ecosystem when it comes to phones. I am not disappointed, rather learned a valuable lesson, is to keep a back up phone....n I think if I do get the Note 7 again it will be a keeper as my back up, I tried to see if the new Pixel XL from Google would be a back up, that danm thing looks like its from the '90....lol. I am still gonna do the preorder thing, I can't help my PGism when it comes to Note phones....😁
    I agree...the funny thing is, this is the first time in my phone owning experience that I felt the urge to keep a previous phone...even after I told Verizon I would send my N4, I couldn't do it....
    LOL, I'm thinking N7s are going to be collectors items...
    athenatp likes this.
    09-15-2016 11:53 AM
  4. From A Buick 8's Avatar
    Welcome aboard my friend. I'm ready to jump ship this Friday is something does not break soon.
    It wont be this friday, the iPhone will rule that day. Hold out until Monday the 19
    09-15-2016 12:18 PM
  5. Schlubbe's Avatar
    If the phones had been made in North Korea, the people responsible for the recall (and their entire families, and some other people just for good measure) would be executed by anti-aircraft cannons or mortar rounds.

    I'd swear there are people on here who would like to see that happening.
    09-15-2016 12:27 PM
  6. amyf27's Avatar
    Well, yes and no, mainly no.

    Yes, because Samsung botched their chance to continue their strong momentum throughout the year, and no because they handled my case pretty well and even got an Edge+ as a loaner.

    I'm not really mad at Samsung, but I really do hope that the replacements have less issues.
    How do you like the edge plus? I'm debating buying one as the permanent replacement. Possibly revisiting Note 7 in a few months or see what Note 8 brings
    09-15-2016 12:47 PM
  7. erasat's Avatar
    What surprises me the most is that you read some of this posts and some people think that it's Samsung's fault because of lack of Quality Control, until Samsung announce that a WHOLE batch of batteries were damage then there is not too much a company can do.

    Let me explain, when you mass product things, anything, is completely unrealistic to expect that every single or even half of their devices are tested for everything, I mean, they design the phone, the phone is tested for several months, every individual component of the phone is also tested but not every single one of those components are tested, there are random or measured spot checks for everything, displays, memory, cpu and even the battery, so assuming a WHOLE batch of batteries were damaged when Samsung received it, then it was just negligence on their part for not testing those batteries before using them for their products, and the probabilities of that is ZERO, a giant company like Samsung won't suffer from that negligence.

    So, if you are with me until now, you'll understand that what I want to say is that it's obvious those batteries and a lot of others were damaged hence the recall, but as huge as this may seems to be, it can easily be just a batch, but that batch may have been of 1000 batteries and only 100 were damaged and if Samsung has a policy of random testing just 5 or 10 batteries per batch, then statistically speaking it is very possible (and just PURE BAD LUCK) that they did their part and what has always been a good testing policy, never spotted the bad ones.

    It gets even more complicated and more difficult to spot when it's even 5 or 10 bad batteries for every 1000 batteries batch, and they discovered that were various batches with the issue, and that may easily be what happened here and the reason Samsung decided that was out of their control and that was easier to just do a recall. Even when you can test ALL your batteries, this batteries are not exploding the first time they are charged or used, certain conditions needs to occur for this to happen, so they may also do simple tests to the battery, it works great, they use it on the phone, and then a week later after some heavy use and other conditions, it triggers the defect and explode. Now that they know what was wrong they may look for it, but before this began, those same damaged batteries may have well been tested and appear to be fine. Do you get my point?

    I'm not saying it wasn't Samsung's fault, of course it is, it's their brand on those phones and their responsibility for everything that can go wrong with it, it's just that people like me that has worked on big companies and Mass production lines, know that it's not as easy to spot this issues as some people are saying, insinuating that it was pure Negligence what has happened, THIS issue can easily happen again and to any other OEM and any device that use a Lithium Battery, just do a Google search so you can see previous instances of iPhones, Motorola and other OEM phones exploding and/or getting fire. The damage will be significant to the brand but nothing that can't be fixable, the key here is that Samsung has done or tried to do the best they could since even before this got out of control.
    09-15-2016 01:01 PM
  8. Carlo Villa's Avatar
    I count a phone that I carry around with me all the time possibly exploding on me as a big thing to worry about. I guess we have different priorities ¯\_(ツ)_/¯.
    That's right, here in the U.S. there are 300 million guns, you have a better chance of getting hit by a bullet that your phone "exploding" in your purse.
    msndrstood likes this.
    09-16-2016 04:24 AM
  9. Carlo Villa's Avatar
    Not much bad can happen other than it destroying your car or house, or the death of yourself and/or your loved ones.

    If you don't worry about that then sure ... Keep using it
    Lol the sky is falling, run to the hills, I'm still using my Note7, get the replacement next week and move on.

    Would I feel let down my Mercedes-Benz about a possible faulty airbag in my car? No, it has happened and still love my car and the brand.
    09-16-2016 04:30 AM
  10. TechnologyTwitt's Avatar
    I'm let down by the sheer number of dimwitted consumers who fell for what is really nothing more than a media fueled topic. These are the same people who call Apple fans "Sheep" who blindly follow something... look in the mirror!

    I wouldn't be.. It has happened a lot to many different OEMs.... Mad as hello... I don't blame you..

    This should make you feel a little bit better...

    https://www.cnet.com/news/nokia-reca...ries/#ftag=amp

    I hope for all of the people who bought one of these you get things squared away really soon....
    lanenubia likes this.
    09-16-2016 05:42 AM
  11. chriskwarren's Avatar
    I'm let down by the sheer number of dimwitted consumers who fell for what is really nothing more than a media fueled topic. These are the same people who call Apple fans "Sheep" who blindly follow something... look in the mirror!
    There can be do doubt that the media will fuel something and misreport, but Samsung has been very clear to stop using these devices. If you think you have figured out more than them then good luck.
    monsieurms likes this.
    09-16-2016 06:30 AM
  12. jpprice14's Avatar
    Stop with the let down and mad ****. Since the recall started I have ran my note 7 though paces. I turn it in tomorrow. Still no malfunctions. No scratches. No cracked screen. It's an amazing phone and I have no problem waiting for my replacement. Even if I have to deal with a second for 2 weeks.
    09-16-2016 08:55 AM
  13. jpprice14's Avatar
    S3* for 2 weeks.
    09-16-2016 08:56 AM
  14. Almeuit's Avatar
    That's right, here in the U.S. there are 300 million guns, you have a better chance of getting hit by a bullet that your phone "exploding" in your purse.
    Well I am not lucky enough to have a purse.. As I am a guy and carry it in my pocket so if it did blow that would be my leg.
    sydneycooper1979 likes this.
    09-16-2016 08:57 AM
  15. nuangel2's Avatar
    I am not disappointed in Samsung.It was a manufacturing defect. I think they have handled recall fairly well.I have gotten several emails from Samsung and T mobile about the recall.i am using my note4 until the new note 7s come in.i have powered my note7 off.but it had no issues in the 2 weeks I had it.i will go to store when new ones come in and exchange it for new safe note7.If no issues after that then I will be satisfied. It could have happened to any company.
    Carlo Villa likes this.
    09-16-2016 09:01 AM
  16. smooth4lyfe's Avatar
    Well now is the perfect time for other phone companies to come out of the closet with their problems. They probably just didn't want to be the first to do it lol
    09-16-2016 09:06 AM
  17. maf113's Avatar
    Am I let down by Samsung? Not in the slightest. As another posting said, even with the best testing procedures a bad batch can get through. There was a relatively small number of bad batteries, I believe it was like 1/10 of 1 percent or about 2,500 out of 2.5 million. But Samsung, once it was discovered, did not consider that to be acceptable and issued a recall advising everyone to stop using the device. They did this because they were unable to determine which phones the bad batch went into. This is being responsible. Could this all been handled better? Maybe, but we are not the ones making that decision. The company did what they thought was best at the time. It was swift and correct action in my opinion.
    Now playing the armchair quarterback, I think one way to deal with this would have been to do something to make the replacements different, like maybe increasing the RAM to 6GB and/or Storage to say 128GB. Rebrand it the Note 7C. This way anyone with a Note 7 with 4GB would stand out when it came time to sell it. Would also been nice jester to their loyal customers.
    09-16-2016 09:16 AM
  18. Climb14er's Avatar
    That's right, here in the U.S. there are 300 million guns, you have a better chance of getting hit by a bullet that your phone "exploding" in your purse.
    I carry both my Note 5 AND my 1911 Commander in belt holsters. I'm not worried at all about either of them going off inadvertently.
    Carlo Villa likes this.
    09-16-2016 11:21 AM
  19. andrew_ackley's Avatar
    I wouldn't be.. It has happened a lot to many different OEMs.... Mad as hello... I don't blame you..

    This should make you feel a little bit better...

    https://www.cnet.com/news/nokia-reca...ries/#ftag=amp

    I hope for all of the people who bought one of these you get things squared away really soon....
    That makes me feel worse. Nokia has disappeared. The whole thing has tarnished my opinion of Samsung. Every time I look at my note I just get restless/annoyed. I haven't returned mine yet. I just feel let down I guess. I was so pumped about this phone even thought it was $1k. I'm sad.
    09-16-2016 01:13 PM
  20. andrew_ackley's Avatar
    Stop with the let down and mad ****. Since the recall started I have ran my note 7 though paces. I turn it in tomorrow. Still no malfunctions. No scratches. No cracked screen. It's an amazing phone and I have no problem waiting for my replacement. Even if I have to deal with a second for 2 weeks.
    I've used mine since too. You have to admit that it tarnished your opinion of the phone/Samsung to some degree. Or maybe you just don't care about having to through the hassle. I just find myself not trusting them as a manufacturer as much now. I mean this is something that I have in my hands or in my pocket all day.
    09-16-2016 01:15 PM
  21. RobertP1's Avatar
    I feel bad for the people that are being inconvenienced by this mess. Samsung is in business to sell products. Most of the time they win and sometimes they lose, that is part of being in business. I feel they are taking this problem seriously and doing what they can to satisfy their customers.

    I am still Pro-Samsung
    Carlo Villa likes this.
    09-16-2016 03:36 PM
  22. sweetypie31's Avatar
    I'm not let down. I applaud Samsung for trying to take care of the situation as quickly as they could. Stuff like this usually takes months to solve. I do feel bad for people who don't have an extra phone to use until the new notes come out. Yeah some stores are offering loaners, but not everyone wants to deal with the stipulations that go with getting a loaner.
    09-16-2016 05:50 PM
  23. Jaycemiskel's Avatar
    I'm not let down at all. I know you have some people here who are like "OMG it could have exploded". But looking at the number that did compared to how many were manufactured, I wasn't worried that mine was about to explode imminently. Samsung did the right thing and recalled all of them even though it's highly unlikely that they all would have eventually blown up. And you also got the people who say, oh I'll never pre-order again. That's cool, now I'll be able to get my free gifts for pre-ordering even quicker. I mean all you had to do was send the phone back. I don't see what's so difficult about that. Maybe I'm just weird though. I always keep a backup phone. Had an s7e and s6e here at the house so I just swapped back to my S7E. No harm, no foul.
    lanenubia and Carlo Villa like this.
    09-16-2016 06:32 PM
  24. jerrycau123's Avatar
    Samsung is doing a Great job trying to get these issues resolved!. I will always stay with Samsung!. No BORING Iphone for me!
    Carlo Villa likes this.
    09-16-2016 08:44 PM
  25. chuco35's Avatar
    Welcome aboard my friend. I'm ready to jump ship this Friday is something does not break soon.
    Hear, hear. Samsung is offering us a $25 discount to stay on board? After the inconvenience and doubts they've caused. It sure doesn't look to me that they're as sorry as their CEO said today on video. Cut me a real bargain, and I might not jump to the IPhone 7+. $25 is an insult.
    09-16-2016 09:31 PM
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