09-18-2016 12:31 PM
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  1. Chuck Young's Avatar
    So what are the three digits on the back he referred to?
    09-15-2016 03:32 PM
  2. spridell's Avatar
    If you read between the lines on the Samsung website, it does look like the CPSC has approved the new ones
    09-15-2016 03:32 PM
  3. Spazzbk's Avatar
    Well at least there's no full cancelation of the Note7 line. I'm pretty sure since they said it can be replaced with another Note 7 sans an sdi battery, they will be in shortly.
    09-15-2016 03:33 PM
  4. dvarapala's Avatar
    so does this mean that they approved the new phones?
    Apparently so:

    5. When can I buy a new Note7?

    Our first priority will be to provide exchange program participants with a new Note7 as approved by the CPSC. New Note7s will be available at your carrier and retail outlets no later than September 21, 2016.
    http://forums.androidcentral.com/e?l...token=4FUmzDbt
    Halloweenoreo likes this.
    09-15-2016 03:33 PM
  5. kabeeo's Avatar
    It says new ones available no later than 9/21
    09-15-2016 03:33 PM
  6. rtwright68's Avatar
    I had the old receipt for the Note7 I returned to AT&T and it is on the affected list.
    09-15-2016 03:34 PM
  7. dadsterflip's Avatar
    Well mine is affected . so calling bb and see what's up.
    09-15-2016 03:34 PM
  8. Halloweenoreo's Avatar
    I have a ticking time bomb .. wish they would have said when replacements will be out ... Just have a 2 hour drive each to swap out mine since my Verizon won't take it since i didnt buy it from them
    09-15-2016 03:34 PM
  9. toenail_flicker's Avatar
    So we found out there's a recall and our options are the same as before. Glad the CPSC got involved...
    09-15-2016 03:34 PM
  10. Blues Fan's Avatar
    It says samsung Note 7's purchased before sept 15th. I hope all the replacements are good.

    Dang though, 97 percent of phones in the US part of the recall. Wow. I didn't think the affect devices where going to be that high. They better get producing these replacements fast, and any word if they will sell new models or just replace everyone's and that's it for awhile for US sales.

    This is gonna hurt.
    09-15-2016 03:34 PM
  11. djlee0314's Avatar
    Directly from the CPSC - Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards | CPSC.gov
    *According to statement below we should be able to swap for new Note 7s*

    Description

    This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone.

    To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site Electronics & Appliances: Tablets, Smartphones, TVs | Samsung US or call Samsung toll-free at 844-365-6197.
    Incidents/Injuries

    Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.
    Remedy

    Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to Electronics & Appliances: Tablets, Smartphones, TVs | Samsung US for more details.

    Carrier/Retailer
    Phone
    Web
    AT&T
    1-800-331-0500
    https://www.att.com/esupport/
    Best Buy
    1-888-237-7289
    Galaxy Note7 Information - Best Buy
    Sprint
    1-888-211-4727
    News Releases | Sprint Newsroom
    T-Mobile
    1-844-275-9309
    http://forums.androidcentral.com/e?l...token=B6Mbb0NG
    U.S. Cellular
    1-888-944-9400
    http://forums.androidcentral.com/e?l...token=fAKYCOf-
    Verizon
    1-800-922-0204
    http://forums.androidcentral.com/e?l...token=fZzttCFL
    Sold at

    Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at Electronics & Appliances: Tablets, Smartphones, TVs | Samsung US and other websites from August 2016 through September 2016 for between $850 and $890.
    Manufacturer(s)

    Samsung Electronics America Inc., of Ridgefield Park, N.J.
    Manufactured in

    South Korea and China
    09-15-2016 03:35 PM
  12. Halloweenoreo's Avatar
    Apparently so:

    Hope thats the case! Canada is supposedly getting theirs as we speak so fingers crossed just a few days to go with out a melt down


    Galaxy Note7 Safety Recall and Exchange Program
    09-15-2016 03:36 PM
  13. felloffthetruck's Avatar
    Here are my results: Can I get a replacement from Verizon please?

    CPSC Formal Recall Announced - Exchange / Return Your Phones-note7check2.png
    09-15-2016 03:36 PM
  14. Spazzbk's Avatar
    I have a ticking time bomb .. wish they would have said when replacements will be out ... Just have a 2 hour drive each to swap out mine since my Verizon won't take it since i didnt buy it from them
    According to Samsung no later than the 21st
    09-15-2016 03:37 PM
  15. spridell's Avatar
    Samsung has updated their website and it says new phones no later than 9/21

    So it looks like this went really quickly
    Jona005 likes this.
    09-15-2016 03:37 PM
  16. felloffthetruck's Avatar
    Samsung needs to give us Note 7 owners a new Corvette to go with our replacements.
    09-15-2016 03:38 PM
  17. Chuck Young's Avatar
    From Samsung directly:

    5. When can I buy a new Note7?
    Our first priority will be to provide exchange program participants with a new Note7 as approved by the CPSC. New Note7s will be available at your carrier and retail outlets no later than September 21, 2016.
    09-15-2016 03:39 PM
  18. Blazeeofglory's Avatar
    Are we supposed to call our carriers and reserve new phones? Or can we just walk in and pick them up?
    09-15-2016 03:41 PM
  19. dadsterflip's Avatar
    Calling all those Debbie downers and saying taking months.. Like to see where you are now lol.
    jlczl, AdamHLG, treedabl and 2 others like this.
    09-15-2016 03:42 PM
  20. WalkingHorse's Avatar
    Oh man this just made my day!! Finally some solid information. I can put this nightmare to rest and get on with enjoying my upcoming new Note 7! Just ordered my Otterbox Defender to use on hikes and the beach in addition to my Symmetry for daily use.

    Appreciate all the great information from everyone on this board. Very little signal/noise ratio. Thanks all!
    zoomis and dcooper830 like this.
    09-15-2016 03:42 PM
  21. spridell's Avatar
    As we are all happy this is taking a lot quicker than expected, this has been very bad for Samsung.

    Samsung stock is at a 28 year low.
    09-15-2016 03:43 PM
  22. Almeuit's Avatar
    97% affected -- so much for the "Mine doesn't have the issue" claims from before huh? .
    09-15-2016 03:43 PM
  23. jlczl's Avatar
    Calling all those Debbie downers and saying taking months.. Like to see where you are now lol.
    Haha, I was thinking the same thing. They'll hide in their little corners probably.
    dadsterflip likes this.
    09-15-2016 03:43 PM
  24. toenail_flicker's Avatar
    Turns out it's not 100% of the devices, but only 97% in the US, which admittedly is still pretty bad, but at least some of us do have a good one. At least the IMEI checker can go back and we can have the link here again. It is officially Android Central approved.

    New Samsung site tells you if your Galaxy Note 7 is safe [Update: Taken down] | Android Central
    Yep.. "Officially" recalled now.
    09-15-2016 03:44 PM
  25. billykac's Avatar
    Nothing for Sam's Club buyers.
    They are still in the dark ages.
    09-15-2016 03:45 PM
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