09-18-2016 12:31 PM
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  1. Carlo Villa's Avatar
    It's official the Note7 has passed!!! The official date is Sept 21
    scottishlassy likes this.
    09-15-2016 04:16 PM
  2. Kevin OQuinn's Avatar
    Every report I heard of the people said that the phone was charging hot. My phone never gets hot. I need the S-Pen. If I get the Note 5 and use flash drive. I will be audited. I will wait for the Replacement.
    Except for the story about the house burning down and the Jeep. Those people weren't by their phones when it happened. So they literally have no idea if the phone was hot or not right before it happened.

    Regardless, you could change your work flow and are simply choosing not to.
    09-15-2016 04:16 PM
  3. bettyn100's Avatar
    Had my husband call the att store and they don't have any. They sounded frustrated and said they don't expect to have any before next week.
    09-15-2016 04:19 PM
  4. Bbarbie's Avatar
    Anyone have any luck getting good info from stores on when and if they have new notes ? Anyone going to visit their local stores tomorrow or wait for emails or calls from the store ?
    09-15-2016 04:20 PM
  5. Almeuit's Avatar
    Anyone have any luck getting good info from stores on when and if they have new notes ? Anyone going to visit their local stores tomorrow or wait for emails or calls from the store ?
    I would just be patient since the announcement was less than an hour ago. I am sure more info will follow from the carrier on the dates.
    Ry likes this.
    09-15-2016 04:22 PM
  6. Chuck Young's Avatar
    I just chatted with ATT, fun conversation but they no nothing.

    Couple days they will get new ones. I will simply use it if I want and it will have my full attention. Need an alarm function that monitors temperature and goes off it is hot.
    09-15-2016 04:22 PM
  7. jhimmel's Avatar
    I find it odd that for weeks now, we've been told to turn our phones off and don't use them. Yet the Samsung website only gives you instructions on how to find your IMEI # by turning the phone on and looking for it.
    The imei # is stamped on the back of the phone.
    bbqdroid likes this.
    09-15-2016 04:23 PM
  8. Preach2k's Avatar
    Except for the story about the house burning down and the Jeep. Those people weren't by their phones when it happened. So they literally have no idea if the phone was hot or not right before it happened.

    Regardless, you could change your work flow and are simply choosing not to.
    Battery with dead cells in it will tend to get warm or hot. Using battery App To keep an eye on on the temperature. I would of did The Exchange if they could of gave me a Note 4. S7 and Note 5 are unacceptable.
    09-15-2016 04:23 PM
  9. Almeuit's Avatar
    I just chatted with ATT, fun conversation but they no nothing.

    Couple days they will get new ones. I will simply use it if I want and it will have my full attention. Need an alarm function that monitors temperature and goes off it is hot.
    Heat isn't the trigger for it. It is a fault in the battery that will cause it to burst.
    fwinst likes this.
    09-15-2016 04:23 PM
  10. chazglenn3's Avatar
    I will just wait for Sprint to send the new one to my house.
    09-15-2016 04:23 PM
  11. toenail_flicker's Avatar
    Thanks and I am affected. Since I already got on a list at my corp store and have attempted to get an Advance Replacment Exchange, I'm good to go.
    msndrstood likes this.
    09-15-2016 04:23 PM
  12. dadsterflip's Avatar
    The imei # is stamped on the back of the phone.
    Or settings. About phone. Status. And it should be there also
    toenail_flicker likes this.
    09-15-2016 04:25 PM
  13. jsgiv's Avatar
    I've just checked mine that I returned on 9/3 - and it's affected as well. I've just called ATT stores and BB in my area - none have them in stock unfortunately.
    09-15-2016 04:27 PM
  14. Bbarbie's Avatar
    You are right. I'll sit tight. I did get on best buy preorder reservation list for replacement note 7 so if their system works as designed an email will come through when they come. However given the mess I will follow up with store just in case but ya for now it is early to get them to give proper responses.
    09-15-2016 04:28 PM
  15. Preach2k's Avatar
    CNET is reporting that
    Samsung on Thursday said new Note 7 replacement devices will be available in the US at most retail locations no later than September 21.


    https://www.cnet.com/news/samsung-ga...inkId=28839601
    09-15-2016 04:29 PM
  16. dpham00's Avatar
    Every report I heard of the people said that the phone was charging hot. My phone never gets hot. I need the S-Pen. If I get the Note 5 and use flash drive. I will be audited. I get electronic signatures and documents. S7 just will not work. And yes i do not likebthe S7. I will wait for the Replacement.
    And if it causes a fire or worse... Injures or kill someone and you intentionally avoided the government recall even though you knew about it then it could be negligence. Whether or not it would be criminal would depend on a jury.

    Even if not, you would have to live with the fact that you caused someone to die...

    Hey if you need a spen and sd card... Go buy a note 4 to use temporarily.
    09-15-2016 04:30 PM
  17. msndrstood's Avatar
    I will just wait for Sprint to send the new one to my house.
    I called them earlier today and they are sending mine out when they get the approval to do so. I'm just waiting on that email and tracking number. She said it could be 7-14 days but that was before the announcement this afternoon, so I'm expecting it at some point next week. 😊
    toenail_flicker likes this.
    09-15-2016 04:30 PM
  18. Preach2k's Avatar
    And if it causes a fire or worse... Injures or kill someone and you intentionally avoided the government recall even though you knew about it then it could be negligence. Whether or not it would be criminal would depend on a jury.

    Even if not, you would have to live with the fact that you caused someone to die...

    Hey if you need a spen and sd card... Go buy a note 4 to use temporarily.
    If I had the funds to do so we would be having this conversation.
    09-15-2016 04:32 PM
  19. 7AndTRT's Avatar
    Wait, what?!?!?!

    So 3% of the N7s in the US are good?
    So much for the people arguing that they weren't returning because it's an overblown, non existent problem and they were willing to take the risk.

    Think they still are going to argue that?
    09-15-2016 04:36 PM
  20. screwhead728's Avatar
    Where can I get the IMEI if I already returned my phone? I'm just curious if mine was affected
    09-15-2016 04:36 PM
  21. dpham00's Avatar
    If I had the funds to do so we would be having this conversation.
    You work right? Do you not have any credit cards? Worse case you can do a payday loan (i would normally never recommend them but, in this situation, I make an exception).
    09-15-2016 04:36 PM
  22. amtrucker22's Avatar
    Would be interesting if Samsung is using the IMEI checker to absolve them from future lawsuits.... Just think...
    Consumer - My N7 caught fire and burned down my house. I am suing you.
    Samsung - Didn't you get our text and know about the recall?
    Consumer - Not at all. There is a recall?
    Samsung - Yes there is. You checked your IMEI on 9/15/16 and we verified that it was affected.

    They are saying 97% but I think they are just using this checker for information purposes...

    Dunno, just a thought.
    juliesdroidsync and jlczl like this.
    09-15-2016 04:38 PM
  23. Kevin OQuinn's Avatar
    Battery with dead cells in it will tend to get warm or hot. Using battery App To keep an eye on on the temperature. I would of did The Exchange if they could of gave me a Note 4. S7 and Note 5 are unacceptable.
    That's not what's happening here....but ok. It's not a "dead cell" problem it's a "the thing that separates parts of the battery that should NEVER touch catastrophically fails unexpectedly" problem.

    I also HIGHLY doubt that you're staring at your battery temp the entire time it's charging. Which doesn't matter since we've established that you can't possibly know that heat is a precursor of the phone catching on fire.

    I think you're just being stubborn about not wanting to use a phone that doesn't have every single thing you want for the next few weeks.
    09-15-2016 04:39 PM
  24. TylerLV76's Avatar
    Calling all those Debbie downers and saying taking months.. Like to see where you are now lol.
    Right here. Got no problem being wrong because the fact remains this debacle has turned myself and many more off from Samsung. I personally had my last 3 phones from them be complete busts (S3, S7 Active and the Note 7) so I decided to jump ship and not look back. I am still keeping up with the news for an employee who is waiting for his Note 7 to be replaced.

    So yeah the Note 7 is an incredible phone made by, imo, an incompetent company. Hopefully this is the last issue with the phones.
    09-15-2016 04:39 PM
  25. Almeuit's Avatar
    Would be interesting if Samsung is using the IMEI checker to absolve them from future lawsuits.... Just think...
    Consumer - My N7 caught fire and burned down my house. I am suing you.
    Samsung - Didn't you get our text and know about the recall?
    Consumer - Not at all. There is a recall?
    Samsung - Yes there is. You checked your IMEI on 9/15/16 and we verified that it was affected.

    They are saying 97% but I think they are just using this checker for information purposes...

    Dunno, just a thought.
    Doubtful. Samsung knows which batteries came from which distributor and apparently 97% came from the one that is causing the issue.
    09-15-2016 04:40 PM
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