1. Amirofthedesert's Avatar
    Okay so,
    there is a line in the middle my screen that the s pen will not react to ( Draw, write, erase, etc...) when im in the art canvas mode you can use our fingers and when using my finger i can write on the area im describing. im guessing this might be something faulty with the pen itself? ( i dont not have magnets in my case, i know this can cause probelms) when i first got the phone everything worked fine....then it started acting up. im going to have to exchange it anyways so it dosent burst into flames lol. but i just wanted to see if anyone else is having this issue in case i run into again with my new note 7
    thanks!!!
    09-16-2016 10:01 AM
  2. amyf27's Avatar
    I didn't recall having that particular issue before I turned in my defective one- I just had issues with drawing when approaching the edges
    09-16-2016 10:04 AM
  3. Ca_lvn's Avatar
    Nope works fine
    09-16-2016 10:13 AM
  4. Amirofthedesert's Avatar
    hmm weird yeah i cant even begin to guess what it could be besides the pen being junk....and i had some issues as well when trying to color near the edges
    09-16-2016 01:09 PM
  5. anon(607340)'s Avatar
    Okay so,
    there is a line in the middle my screen that the s pen will not react to ( Draw, write, erase, etc...) when im in the art canvas mode you can use our fingers and when using my finger i can write on the area im describing. im guessing this might be something faulty with the pen itself? ( i dont not have magnets in my case, i know this can cause probelms) when i first got the phone everything worked fine....then it started acting up. im going to have to exchange it anyways so it dosent burst into flames lol. but i just wanted to see if anyone else is having this issue in case i run into again with my new note 7
    thanks!!!
    Are you using a case that has a kickstand? Most kickstand cases use a magnet to hold the kickstand in place when not in use, and that interferes with the S-Pen as it is magnetic.
    09-16-2016 01:35 PM
  6. dlgus's Avatar
    Okay so,
    there is a line in the middle my screen that the s pen will not react to ( Draw, write, erase, etc...) when im in the art canvas mode you can use our fingers and when using my finger i can write on the area im describing. im guessing this might be something faulty with the pen itself? ( i dont not have magnets in my case, i know this can cause probelms) when i first got the phone everything worked fine....then it started acting up. im going to have to exchange it anyways so it dosent burst into flames lol. but i just wanted to see if anyone else is having this issue in case i run into again with my new note 7
    thanks!!!
    Well, I can say that as of the last time I USED my phone (being one of those silly people who actually LISTENED to the recall notice), there was no problem.
    09-16-2016 01:52 PM
  7. Amirofthedesert's Avatar
    i intend on returning it the replacemnt wont be in untill 9/21...
    i hope there wil be no problems
    09-19-2016 01:44 PM
  8. Amirofthedesert's Avatar
    yes it has a fold out kickstand i have inspected it and there is no magent it folds back into place and snaps closed...and i have taken it out of the case and it still happens
    09-19-2016 01:45 PM
  9. Amirofthedesert's Avatar
    Are you using a case that has a kickstand? Most kickstand cases use a magnet to hold the kickstand in place when not in use, and that interferes with the S-Pen as it is magnetic.
    no magnet in my case i ahve inspected it just folds and snaps shut and it stil happens when i remove case
    09-19-2016 01:51 PM
  10. Amirofthedesert's Avatar
    Well, I can say that as of the last time I USED my phone (being one of those silly people who actually LISTENED to the recall notice), there was no problem.
    i intend on doing the exchange when available on 9/21
    09-19-2016 01:51 PM
  11. Amirofthedesert's Avatar
    so now when i got into art canvas i can use my finger on the described area and it works fine...must be the pen somehow
    09-19-2016 01:53 PM

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