09-22-2016 10:57 AM
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  1. WalkingHorse's Avatar
    I'd buy it.
    skatergirl likes this.
    09-18-2016 12:45 AM
  2. monsieurms's Avatar
    It sucks that this phone is officially labeled now. Its such an amazing device. I've never enjoyed a new phone more than the time I have spent with the Note 7. I haven't had any problems and mine never even gets warm while charging. It sucks for Samsung that this whole thing went down the way it did.
    Well, it's not like this just happened by magic and Samsung's innocent here. It screwed up the manufacturing. The defect allows the plus and minus terminals to contact one another, causing a short circuit.

    BTW, some people seem to have a view that if it hasn't exploded yet it won't ever. That may be true, but it may not be and there may be no way to tell. It has been pointed out that the phones did not explode immediately, but that as usage increased and charging kept getting done (and I recall some mentioning charging overnight or leaving it on a charger long after it was at full and stuff like that that many of us do) they were susceptible to wearing down and exposing the defect, if I can put it in a non-technie way.

    I doubt it will be an issue. The general public don't pay much attention to this stuff. I've had to explain the recall to everyone, they didn't even know about it. This is a big deal to people like us on the forums, in fact we are making it worse on the forums by talking about it all the time.
    I'd say it is a big deal, period. But just from a reputation point of view, every time someone walks onto a plane, they are going to hear an announcement about it. That is big-time marketing fail. Those who suggest the Note 7 should disappear and Samsung should get on with the 8 are right on the money. This phone is never going to recover and as long as it is out there, it is going to create confusion and bad marketing for Samsung, apart from whatever fires occur. The ripples will be endless, btw. Do you count on reselling your phone? Wonder what the aftermarket will be for a Note 7, recalled or fixed...

    If people use common sense and don't let media decide for them there will be no stigma. The fact that this is a great device hasn't changed and my opinion is the same as the first day I got it. I will exchange when new phones are available and be on my merry way. It's sad that the media nowadays just beats news to death and spreads any story without verification. Fyi, no 6 year old was burned by a Note 7.
    Gosh, the media is always such a great whipping boy. The media is not perfect and some stories might be wrong because "the media" consists of thousands of people and is not actually a monolith. But the media didn't make this up, did they?

    Here's what Samsung's website says:

    "Samsung has announced a voluntary recall and exchange program on certain Galaxy Note7 devices in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The affected devices were sold in the U.S. before September 15, 2016. Since the affected devices can overheat and pose a safety risk, if you own a Galaxy Note7, it is extremely important to stop using your device, power it down and immediately exchange it using our U.S. Note7 Exchange Program. "

    I'll tell you one thing that I suspect comes out of this and similar incidents. I bet in ten years, lith-ion batteries are history. They are too finicky, too susceptible to problems. People are already investigating alternatives.
    09-18-2016 07:13 AM
  3. mynameisnick4's Avatar
    I don't know if anyone mentioned it, but I think the worst part about this stigma comes from people who aren't educated on the topic and don't realize it is ONE line of phones that are having g this issue. It's not ALL Samsung phones. I say "I have a 7Edge" and the response is "isn't that the one that's blowing up?"
    And that's what it comes down to. We (the ones in the know) are the minority. The uneducated are the vast majority of people. They just see the sensationalized headlines and think that all Samsung phones are exploding. Nor do they understand why this is happening and what is being done to resolve the issue. Samsung as whole will for sure take a hit from this but will recover but I don't see the Note 7 coming back from this. I think the phone will always be on sale (until the new one comes out) but the marketing push won't be there. I see it quietly fading away.
    09-18-2016 07:32 AM
  4. Morty2264's Avatar
    It really does suck for them, and it's also too bad that this phone is now stigmatized as you say. Other manufacturers have had problems with their device line - even Apple did, and it seems like some people are too quick to forget this - and yet Samsung is now being dragged through the mud.

    However, despite the stigma, Samsung can be applauded for how they are handling this debacle. Their customer service is top notch. So hopefully the naysayers will see this as Samsung continues to deliver excellent customer service and compensation for their customers.
    09-18-2016 07:39 AM
  5. trucksmoveamerica#AC's Avatar
    Reading new and breaking news of explosion in New York and dunno what it is... Donald Trump tweeting like it's a bomb and other report saying maybe blown transformer. But latest tweet pops up...

    https://twitter.com/EWErickson/statu...32910462337024

    The stigma gonna stick a little while longer
    When the recall is done and the media stops reporting on it everyone will move on and forget about this. Americans live in the moment, not the past. And as this recall proves a lot don't live in the future either, no plans for a backup phone.
    Carlo Villa likes this.
    09-18-2016 07:54 AM
  6. Nakrohtap's Avatar
    Personally I could care less...it's a good phone and I'm the one using it not everyone else...
    That's my mentality. I think deep down the only ones that really care are the ones who paid full price for their phone and worried about resale value. Otherwise, who WOULD care what others think? It's your phone. If you like it, that's all that matters.
    soldier45 and mmsean like this.
    09-18-2016 07:59 AM
  7. hblaze's Avatar
    I agree. That's the most unfortunate part of all this. Samsung was in a roll after the S7 Edge and then the Note 7... To the point that people weren't even looking forward to the next iPhone. Horrible time for something like this to come along and derail the brand.

    Awesome phone though. My favorite phone purchase in years.
    09-18-2016 08:05 AM
  8. trucksmoveamerica#AC's Avatar
    Well, it's not like this just happened by magic and Samsung's innocent here. It screwed up the manufacturing. The defect allows the plus and minus terminals to contact one another, causing a short circuit.

    BTW, some people seem to have a view that if it hasn't exploded yet it won't ever. That may be true, but it may not be and there may be no way to tell. It has been pointed out that the phones did not explode immediately, but that as usage increased and charging kept getting done (and I recall some mentioning charging overnight or leaving it on a charger long after it was at full and stuff like that that many of us do) they were susceptible to wearing down and exposing the defect, if I can put it in a non-technie way.



    I'd say it is a big deal, period. But just from a reputation point of view, every time someone walks onto a plane, they are going to hear an announcement about it. That is big-time marketing fail. Those who suggest the Note 7 should disappear and Samsung should get on with the 8 are right on the money. This phone is never going to recover and as long as it is out there, it is going to create confusion and bad marketing for Samsung, apart from whatever fires occur. The ripples will be endless, btw. Do you count on reselling your phone? Wonder what the aftermarket will be for a Note 7, recalled or fixed...



    Gosh, the media is always such a great whipping boy. The media is not perfect and some stories might be wrong because "the media" consists of thousands of people and is not actually a monolith. But the media didn't make this up, did they?

    Here's what Samsung's website says:

    "Samsung has announced a voluntary recall and exchange program on certain Galaxy Note7 devices in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The affected devices were sold in the U.S. before September 15, 2016. Since the affected devices can overheat and pose a safety risk, if you own a Galaxy Note7, it is extremely important to stop using your device, power it down and immediately exchange it using our U.S. Note7 Exchange Program. "

    I'll tell you one thing that I suspect comes out of this and similar incidents. I bet in ten years, lith-ion batteries are history. They are too finicky, too susceptible to problems. People are already investigating alternatives.
    The only thing I will comment here is everyone better hope the new note 7 isn't banned. If it is, I can see Samsung suing over it. The government deemed the new phones safe. The FAA can't ban just the note 7 with them approved by the government. So if Samsung sues if the note 7 is singled out, and they should IMO, there could be a bad result such as ALL battery powered devices will be powered down while in plane.

    All battery powered devices can go up in flames under normal use and the new note 7 is now approved and considered normal.
    Carlo Villa, debdroid1a and Weils like this.
    09-18-2016 08:07 AM
  9. soldier45's Avatar
    Wait till issues start popping up with the Iphone 7 most will forget the Note 7 fiasco and move onto that joke of a phone. Samsung will recover and so will we.
    09-18-2016 08:21 AM
  10. donm527's Avatar
    Honestly thats why no matter what the phone or product... I try not to be the first in line anymore... there's always some 1st run type issues that come out that's usually sorted out later.

    Wait till issues start popping up with the Iphone 7 most will forget the Note 7 fiasco and move onto that joke of a phone. Samsung will recover and so will we.
    09-18-2016 09:05 AM
  11. dlgus's Avatar
    This is the biggest issue on a phone ever, somemore on one of the highest profile phone. It will be in people's mind for quite a while.
    What people? I agree that most people don't know or care, aside from those of us who have one/want one, need to replace one.
    Carlo Villa likes this.
    09-18-2016 09:10 AM
  12. debdroid1a's Avatar
    What people? I agree that most people don't know or care, aside from those of us who have one/want one, need to replace one.
    Or the media who wants viewers and click (bait). My local morning news today talked about it. But did not talk about how it was cleared and replacements coming on the 21st.
    Carlo Villa likes this.
    09-18-2016 09:27 AM
  13. BlackZeppelin's Avatar
    Wait till issues start popping up with the Iphone 7 most will forget the Note 7 fiasco and move onto that joke of a phone. Samsung will recover and so will we.
    Are you kidding? What issues? The headphone jack issue? This is a serious case of wishful thinking. Samsung will recover but they will bleed money with the Note 7 and will be glad when the S8 is out to get over it.
    09-18-2016 09:36 AM
  14. rushmore's Avatar
    The Note 7 rocks! In fact, when I am in a crowded room I'm gonna yell, Pardon me while I whip this out! Note 7 baby!

    I am getting a sense that the Note 7 is trying to be assimilated into the realm of the politically correct minded folks- Note 7 FTW!!
    09-18-2016 09:40 AM
  15. BlackZeppelin's Avatar
    The Note 7 rocks! In fact, when I am in a crowded room I'm gonna yell, Pardon me while I whip this out!
    Lol. And then everyone runs for cover.
    09-18-2016 09:49 AM
  16. rushmore's Avatar
    Lol. And then everyone runs for cover.
    I was leaning to the V20 (if out soon and the display does not suck), but out of spite will probably keep the Note 7. I am not a fan of hysteria derived realities
    09-18-2016 09:53 AM
  17. BlackZeppelin's Avatar
    I was leaning to the V20 (if out soon and the display does not suck), but out of spite will probably keep the Note 7. I am not a fan of hysteria derived realities
    Well I think the Note 7 is far more innovative and exciting than the V20. So I don't blame you.
    09-18-2016 09:56 AM
  18. dsignori's Avatar
    I'd say it is a big deal, period. But just from a reputation point of view, every time someone walks onto a plane, they are going to hear an announcement about it. That is big-time marketing fail. Those who suggest the Note 7 should disappear and Samsung should get on with the 8 are right on the money. This phone is never going to recover and as long as it is out there..
    It's a big deal, for now and for the near future. It is topical now. In a month, when the replacement phones are out and the articles stop, no one will be talking about it except tech nerds like us. They will stop announcing the phone on airplanes.
    The bottom line is that I think it WILL blow over eventually. Everything does. Such is the cycle of news in today's world. But now, in the heat of the mess, with articles everyday, and announcements on airplanes, it is very easy to feel the other way. I understand your point of view, and I see how you and others can feel this way. I don't agree with it though, and the way news works, this will be forgotten by the holidays if not sooner. We will see soon enough ..
    Carlo Villa likes this.
    09-18-2016 10:03 AM
  19. D13H4RD2L1V3's Avatar
    Well, the only real thing I can say at this point is that had they not did what they done as soon as they did. it would have been much worse for them.

    Yes, they are getting hammered, and yes, some will want to sue them, but ultimately, it's not as bad as it potentially could have been.

    Another thing I'd like to add is that maybe we should be discussing the potential limitations and issues of current lithium battery tech due to this debacle. Seems like it hasn't been discussed all that much until recently.
    toenail_flicker and libra89 like this.
    09-18-2016 10:13 AM
  20. zipro's Avatar
    Wait till issues start popping up with the Iphone 7 most will forget the Note 7 fiasco and move onto that joke of a phone. Samsung will recover and so will we.
    You mean like high-pitched coil whine under stress?

    http://iphone.appleinsider.com/artic...avy-task-loads

    That's not a bug. It's the little talked-about dog whistle feature every iPhone has.
    Wiley_11 likes this.
    09-18-2016 10:30 AM
  21. dlgus's Avatar
    I agree. That's the most unfortunate part of all this. Samsung was in a roll after the S7 Edge and then the Note 7... To the point that people weren't even looking forward to the next iPhone. Horrible time for something like this to come along and derail the brand.

    Awesome phone though. My favorite phone purchase in years.
    'Derail the brand???' Only until this blows over, and then(much as in a train derailment), they will right the cars, clean up the track and chug merrily on their way. Will it cost them customers? Sure...but I think people are WAY too gleeful over the idea that this problem is going to be the stone that takes Goliath down.
    msndrstood likes this.
    09-18-2016 10:34 AM
  22. toenail_flicker's Avatar
    Make sure you have flames wallpaper when you do.
    The Note 7 rocks! In fact, when I am in a crowded room I'm gonna yell, Pardon me while I whip this out! Note 7 baby!

    I am getting a sense that the Note 7 is trying to be assimilated into the realm of the politically correct minded folks- Note 7 FTW!!
    09-18-2016 10:35 AM
  23. rushmore's Avatar
    Well, the only real thing I can say at this point is that had they not did what they done as soon as they did. it would have been much worse for them.

    Yes, they are getting hammered, and yes, some will want to sue them, but ultimately, it's not as bad as it potentially could have been.

    Another thing I'd like to add is that maybe we should be discussing the potential limitations and issues of current lithium battery tech due to this debacle. Seems like it hasn't been discussed all that much until recently.
    It is a displacement issue for physics and energy. There are other options, but they are even more toxic and expensive (for now). The one constant law is for every force, there is an equal and opposite one. This applies both directly and indirectly. An example is nuclear power. A lot of power coverage for a fraction of the footprint and resources. The catch (opposite force) is all the baggage that goes with it.

    Truly an "is what it is" condition. The answer for Samsung was not to rush and compromise QC standards. They obviously did based on the scope of failure for a very simple thing to check and correct before a production run. They apparently missed multiple times.
    09-18-2016 10:39 AM
  24. jhimmel's Avatar
    Stigma? I honestly couldn't care less. Just gonna go about using my replacement Note 7 when I get it and move on to think about more important things.
    Carlo Villa and debdroid1a like this.
    09-18-2016 10:50 AM
  25. hblaze's Avatar
    'Derail the brand???' Only until this blows over, and then(much as in a train derailment), they will right the cars, clean up the track and chug merrily on their way. Will it cost them customers? Sure...but I think people are WAY too gleeful over the idea that this problem is going to be the stone that takes Goliath down.
    To be clear, I'm a Note 7 owner and love the phone. It's the best phone on the market right now... But owners can't really brag of that fact because virtually no one cares how good the phone is right now, except Note owners. There are 0 iPhone owners jealous of the Note 7 right now... whereas it was the phone to beat just a few weeks ago. That is what I mean by the brand being tarnished.
    09-18-2016 10:56 AM
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