1. Blazeeofglory's Avatar
    Hi guys!
    Ive never had a fitness tracker before so this may be a silly question. I just got my gear fit2 from the promo. If i set it up now, can I transfer my gearfit data to my new phone? Or does it do this automatically when I sign into the app?

    Or should I just wait until i get my new note 7 to set it up to avoid any issues?

    Thanks!
    09-17-2016 12:35 PM
  2. akin_t's Avatar
    Samsung cloud?
    09-17-2016 12:50 PM
  3. keepnitreel's Avatar
    Automatically when you sign in.... Shealth
    09-17-2016 12:54 PM
  4. Blazeeofglory's Avatar
    Automatically when you sign in.... Shealth
    What about the samsung gear app?
    09-17-2016 01:48 PM
  5. keepnitreel's Avatar
    What about the samsung gear app?
    What is there in the gear app that needs syncing? Just pair the device to the new phone

    BTW: I own a gear fit 1, S2 platinum and a 3g sport.... Never had an issue switching from multiple phones....
    09-17-2016 01:50 PM
  6. Skybrok's Avatar
    If you signed up for a Samsung account, which it probably made you do(i don't have the gear fit) then once you setup and sign in on your new phone it will transfer your info over to it.
    09-17-2016 01:56 PM
  7. Blazeeofglory's Avatar
    If you signed up for a Samsung account, which it probably made you do(i don't have the gear fit) then once you setup and sign in on your new phone it will transfer your info over to it.
    Okay great! Thanks for the help everyone. I just didnt want to lose all of my information during the switch. Thats just my luck lol
    09-17-2016 04:09 PM
  8. Brinda Sahoo's Avatar
    @ Blazeeofglory,

    Yes u can transfer the gear fit data to your new phone anytime. All you need to do is install the gear fit manager and Shealth in ur new device , pair ur gear fit to new phone using gear fit manager and u r ready to transfer the data to new phone. your transfered data can be view in shealth application.
    In case if r again changing ur phone u have to repeat the process but all ur previous data will be reset.
    But there is way with which u can recover ur old phone to new phone using sync feature (account sync)provided by shealth application.
    Thanks
    09-20-2016 03:26 AM
  9. Delirious D's Avatar
    cant get my gear fit2 or gear s2 to connect to replacement note7.

    any ideas?

    And s health just gave me this message.
    09-20-2016 03:46 AM
  10. nCharms's Avatar
    I am having issues with the Fit 2 and my replacement Note7. Gear manager recognizes the Fit, then starts "Downloading Additional Software". After the progress bar finishes, the app just crashes. I have soft and hard reset the Fit. It still connects just fine to my Note 4 and worked flawlessly with the original Note 7. Something in the latest updates on the Note 7 has killed it??
    09-22-2016 06:12 PM
  11. wildcard30's Avatar
    cant get my gear fit2 or gear s2 to connect to replacement note7.
    Do a light reset on the watches then pair with your new phone.
    Delirious D and ejcrossl like this.
    09-22-2016 07:21 PM
  12. pduffer's Avatar
    I am having issues with the Fit 2 and my replacement Note7. Gear manager recognizes the Fit, then starts "Downloading Additional Software". After the progress bar finishes, the app just crashes. I have soft and hard reset the Fit. It still connects just fine to my Note 4 and worked flawlessly with the original Note 7. Something in the latest updates on the Note 7 has killed it??
    I don't think it can pair with more than one phone at a time can it? At least my Gear 2 Neo can't.
    09-22-2016 07:53 PM
  13. keepnitreel's Avatar
    I don't think it can pair with more than one phone at a time can it? At least my Gear 2 Neo can't.
    I believe the post is stating that there was no issue connecting to either device separately (N4 and recalled N7) not simultaneously....
    09-22-2016 08:01 PM
  14. Delirious D's Avatar
    Do a light reset on the watches then pair with your new phone.
    grats that worked.
    bigmo555 likes this.
    09-23-2016 03:03 AM
  15. wildcard30's Avatar
    grats that worked.
    Happy to help.
    Delirious D likes this.
    09-23-2016 05:40 AM
  16. Frenzytom's Avatar
    Yeah. Had the same problem until i did a light reset. I think the gear app told me to do that before re-pairing. The dynamic duo is back.
    bigmo555 likes this.
    09-23-2016 07:24 AM
  17. ejcrossl's Avatar
    Do a light reset on the watches then pair with your new phone.
    Thanks, I'm new to gear fit, and didn't know anything about a light reset. Thanks for the helpful post.
    09-23-2016 11:28 AM
  18. Blazeeofglory's Avatar
    Thanks, I'm new to gear fit, and didn't know anything about a light reset. Thanks for the helpful post.
    How do we do a "light reset"? Does this delete any data?
    09-23-2016 11:52 AM
  19. Delirious D's Avatar
    How do we do a "light reset"? Does this delete any data?
    on the gear fit 2 settings >> device >> light reset
    and it deleted my watchface i had to install it again. but the other settings on the watch stayed the same
    09-24-2016 02:51 AM
  20. dlgus's Avatar
    I don't think it can pair with more than one phone at a time can it? At least my Gear 2 Neo can't.
    Found out the hard way that you CANNOT have 2 phones on it....had to factory reset my gearfit2 so it would 'see' my N7.
    09-24-2016 05:58 PM
  21. dlgus's Avatar
    on the gear fit 2 settings >> device >> light reset
    and it deleted my watchface i had to install it again. but the other settings on the watch stayed the same
    In case you don't know (I didn't)...a light touch on the power key brings you to the settings menu.
    Delirious D likes this.
    09-24-2016 06:01 PM
  22. Delirious D's Avatar
    In case you don't know (I didn't)...a light touch on the power key brings you to the settings menu.
    a light touch?
    when i tap the power button just brings up apps menu
    09-25-2016 01:41 AM
  23. dlgus's Avatar
    a light touch?
    when i tap the power button just brings up apps menu
    Well, when I was doing it, I was evidently pressing too hard....
    Delirious D likes this.
    09-25-2016 05:29 PM

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