10-02-2016 05:56 AM
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  1. bchildress's Avatar
    Gee, I thought my store was a full service shop but you've got them beat!
    09-20-2016 01:40 PM
  2. Painkiller#CB's Avatar
    Picked up my replacement Note 7 from AT&T corporate store in Washington Heights NYC. Same AT&T box. Only difference is the black square on the label.
    09-20-2016 02:28 PM
  3. Xenuprime's Avatar
    Thanks! I don't know if I would say it was lag, but I have all of the same setting and apps and the S7e is definitely quicker. It may have to do with / be related to my N7 battery acting up. It would go dead at around 40%.
    09-20-2016 02:28 PM
  4. Viscomi4444's Avatar
    My Verizon corporate store literally just got their shipment of all three colors and I told them to hold a coral blue for me until 8:00pm tonight. The first store I called said all they have is black and and they've been going very quick. If anyone lives in the glen Burnie area, the Verizon store in Marley station mall has many.
    09-20-2016 02:31 PM
  5. naturecannon's Avatar
    My Verizon corporate store literally just got their shipment of all three colors and I told them to hold a coral blue for me until 8:00pm tonight. The first store I called said all they have is black and and they've been going very quick. If anyone lives in the glen Burnie area, the Verizon store in Marley station mall has many.
    I went black this time. Happy with my choice. Small annoyance but I didn't like the rose/gold tint color on the bottom of the coral blue.
    09-20-2016 02:43 PM
  6. Cappaccinodagreat's Avatar
    Has anyone gotten a replacement phone from T-Mobile? I've called 2 stores in my area and I get the feeling they dont want to deal with it until 09/21.

    Also, those of you who got replacements, did you have any trouble getting your screen covers or accessories replaced? Did you get the $25 credit from Samsung?

    I want to keep my s pen and charger/adapters as extras. They can have the headphones if they like.
    09-20-2016 03:09 PM
  7. Bbarbie's Avatar
    I got my replacement note 7 and best buy put a new screen protector at no extra cost and didn't charge me for the actual screen protector either
    09-20-2016 03:14 PM
  8. rushmore's Avatar
    Has anyone gotten a replacement phone from T-Mobile? I've called 2 stores in my area and I get the feeling they dont want to deal with it until 09/21.

    Also, those of you who got replacements, did you have any trouble getting your screen covers or accessories replaced? Did you get the $25 credit from Samsung?

    I want to keep my s pen and charger/adapters as extras. They can have the headphones if they like.
    There was a guy in my local BB trying to get a TMo N7 exchanged, but he bought his at TMo. The BB guy had to explain they have no point of sale record if he bought from anywhere but BB. Kind of surprised the guy tried to exchange there, but he said no help yet from Tmo.
    09-20-2016 03:16 PM
  9. Shawn0813's Avatar
    Have any verizon customers gotten a replacement yet
    09-20-2016 03:48 PM
  10. cwbcpa's Avatar
    I noticed that Verizon had Note 7's available for sale online today so I stopped into my Verizon store close to work and they had about 5-6 of each color. I had returned my original one in shortly after the recall so I just purchased the new one today. I was in and out in about 30 minutes. Happy to have my Note back for sure!
    09-20-2016 04:06 PM
  11. geekstergrl's Avatar
    I picked up my replacement today at Best Buy. Took 2 hours, as employees had not been trained on the process yet. Sprint/Silver, Washington UT Best Buy Store.
    09-20-2016 04:06 PM
  12. Phillip Pugh's Avatar
    Got mine today just walked in att with the old phone and out with the new haha it was painless heck I think it's a lil faster hehe
    Bbarbie likes this.
    09-20-2016 04:08 PM
  13. Phillip Pugh's Avatar
    Yep just today att has them they sent out a text message
    09-20-2016 04:15 PM
  14. jackjack1969's Avatar
    There was a guy in my local BB trying to get a TMo N7 exchanged, but he bought his at TMo. The BB guy had to explain they have no point of sale record if he bought from anywhere but BB. Kind of surprised the guy tried to exchange there, but he said no help yet from Tmo.
    Best buy doesn't handle T-Mobile
    cc7211 likes this.
    09-20-2016 04:16 PM
  15. Phillip Pugh's Avatar
    Damnit I forgot to ask about the $25 credit I'll call samsung
    09-20-2016 04:16 PM
  16. Phillip Pugh's Avatar
    Haha I thought the same thing it's faster
    09-20-2016 04:20 PM
  17. Infamousx14's Avatar
    I got mine yesterday, but the s... head didn't give a charger with it because i didn't return my old one. i told him i don't have one and that i am using a wireless pad, he said he can only give it to me if i give him. WTF?

    Should I call AT&T and complain? or call Samsung? I understand that it's a defective item so we get $25 in return, but what about the time and gas I spent? Not that it makes a difference but....
    tclarson1 and Delirious D like this.
    09-20-2016 04:29 PM
  18. Liquid7's Avatar
    Just picked my replacement at BB. Couldn't be happier to get rid of the S7E. The process was smooth and fast. In and out in under 30 min. Very happy with this BB.
    lizardchest likes this.
    09-20-2016 04:32 PM
  19. Bbarbie's Avatar
    My replacement is made in Korea and on 9.7.16. Samsungs website says that the affected phones are those sold before 9.15.16 so I'm guessing that date applies to sold date and not manufactured date?
    Viscomi4444 likes this.
    09-20-2016 04:48 PM
  20. sandra_17's Avatar
    Does anyone who received their replacement use Nova (Prime) - not sure if this is a prime feature....

    Under Settings > Look & feel > Notification Bar > Dark Icons

    It changes the white icons to gray for me. I like the look - the icons blend more into my wallpaper than the blaring white. Wondering if this has any/no effect on the green battery icon.
    09-20-2016 04:51 PM
  21. ehosey2's Avatar
    I am not sure, but the replacement Note7 that I received this morning seems to have a louder speaker than the one I turned in.
    calicocat2010 and cinnamin like this.
    09-20-2016 05:06 PM
  22. rvgraham's Avatar
    Just got my replacement from (city omitted to protect the guilty) corporate store. Pain in the butt as all VZW transactions are, but while i was stuck there for an hour and forty minutes, at least I had time to do smart switch and transfer all my apps settings and files.

    Then, just as I was leaving, the manager had my NEW phone in HER hand as I was handing her my old, WIPED phone. She then said "Oh no, I just wiped this one!"

    Everything from August 19 to now lost.

    Oh and the green battery icon is disgusting looking, like a fly puked on my notification panel
    09-20-2016 05:39 PM
  23. akordboy's Avatar
    On AT&T in the US - how can you find the build date for your replacement? I'm in General Management. Can't see a build date ...
    Download phone info Samsung from playstore
    09-20-2016 05:41 PM
  24. Cappaccinodagreat's Avatar
    Damn, so I guess thats a "no" for T-mobile. I bet they have them, but they are making people wait until the exact date of the 21st. I mean, why would the other carriers have them, but not Tmo??
    09-20-2016 06:15 PM
  25. amtrucker22's Avatar
    Got my new Note 7 today at the corporate Verizon store. I was told I had to go there since I got the phone from Verizon.com. The had 7 in stock at 6pm all black.

    5 minutes after being turned on, there was a Samsung update that changed my battery to green.

    FINALLY have my phone back!!!!!

    Just checked, phone date is 9/1/16
    09-20-2016 07:24 PM
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