10-02-2016 05:56 AM
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  1. jpilkinton's Avatar
    Any one get there replacement Note 7 from AT&T yet? I'm from the suburbs of Chicago
    Yep, I got mine this past Monday.
    09-20-2016 09:32 PM
  2. kayjbee's Avatar
    Just did a software upgrade now have green battery icon (AT&T)
    09-20-2016 09:34 PM
  3. Oj467's Avatar
    Yeh I'm contacting Samsung directly tomorrow since I just live chatted with them and they say they can help. Will see what they can do to expedite the 2 weeks Best Buy says it will take to get my replacement in stock. Also the fact that Samsung is sending out an update basically bricking existing Note 7s to 60% charge. Thats a no go.
    That's weird. My BB had a bunch of replacement Note 7s in stock when I was there today getting my replacement - in fact they had more ATT variants than any others.
    09-20-2016 09:34 PM
  4. cardboard60's Avatar
    Yeh I'm contacting Samsung directly tomorrow since I just live chatted with them and they say they can help. Will see what they can do to expedite the 2 weeks Best Buy says it will take to get my replacement in stock. Also the fact that Samsung is sending out an update basically bricking existing Note 7s to 60% charge. Thats a no go.
    I went in Best Buy yesterday and seen the person that was over the phones.
    They pre registered me for a replacement Note 7 yesterday morning.

    Yesterday afternoon. I got a email stating my replacement note 7 had come in.
    I said to myself Wow !
    Called the store and they said they had my name on a phone.
    Would hold it for 8 days.
    I was skeered that I might get the update on my phone knocking the battery down too.

    I'm retired and I got on my problem and stayed on it.
    Or I might not have a note yet.
    I do know last nite that more phones started coming in.
    They are coming in very slow oh.

    Wish you luck Soldier 45
    09-20-2016 09:37 PM
  5. jsk0703's Avatar
    I got the text message from AT&T on my way home from work. Stopped by the store and had no issues with the exchange. Took about 30 minutes for the data transfer.

    No green battery indicator yet but probably tomorrow. Have to wait 19 hours to check for updates again.
    09-20-2016 09:37 PM
  6. donm527's Avatar
    Man it does sound like a redesign. Very cool if they listened and took opportunity to fix!! That would really address my major concern on this phone. Heck maybe it'll resist scratching more

    Now let's see what they do about the lag!

    The whole back glass is gold. But now that you mention it i see that around the frame there seems to be a solid gold instead of textured. Never really looked that close at the original.
    09-20-2016 09:39 PM
  7. Oj467's Avatar
    On your new Note 7, how about the back glass... is there a symmetrical border now too??
    No border on back glass on mine, just on the front.
    09-20-2016 09:41 PM
  8. jpprice14's Avatar
    Man it does sound like a redesign. Very cool if they listened and took opportunity to fix!! That would really address my major concern on this phone. Heck maybe it'll resist scratching more

    Now let's see what they do about the lag!
    Lol. I hope so. I hate screen protectors. I'm not takin the chance tho. But I have never lagged after I turned my animation scales to 0 and deleted and disabled bloat
    09-20-2016 09:42 PM
  9. Kilroy672's Avatar
    Are we suppose to call the 1-844 number (t-mobile) and have them ship out the replacement phone to our local store or stop in and do the exchange there? The rep told me to call and have them shipped overnight the replacement phone and when they get it they will call me to let me know it's there. I also asked if I can switch colors and she said no. The color I have is the color I get. Booo!!! If I return it I should be able to pick out another color if I choose. After I am paying for it.
    09-20-2016 09:43 PM
  10. Jewels81's Avatar
    Verizon told me I had to wait til next Tuesday to get my replacement even tho they were available. Oh well. Lol. If you phone bill past due they won't exchange the phone. Recall or not.
    09-20-2016 09:44 PM
  11. jpprice14's Avatar
    The more I read on this thread the happier I get that I live in Samsung country. Yall are getting ****ed around.
    09-20-2016 09:51 PM
  12. calicocat2010's Avatar
    I'd like to know that too. I'm guessing the green battery icon is perhaps only indicated with either specific retailers/carriers or after a certain build date? It would be nice to have some consistency however.
    Just picked mine up today from AT&T corporate store. Build date 9/8/16, made in Korea, no green battery icon.
    Update: Installed the software update & green battery icon is present!
    I keep checking for a software update but mine says that it is up to date....no green battery.
    09-20-2016 09:51 PM
  13. jpprice14's Avatar
    I think they started a certain amount for the states then broke off enough time to send brand new to korean customers before our 19th replacement date. Then resumed for yall. My baby is 4 days old.
    09-20-2016 09:58 PM
  14. Bbarbie's Avatar
    Just did software update on new att note 7 and I have green battery symbol now. I actually like it.
    09-20-2016 10:26 PM
  15. AGC 1906's Avatar
    on a hunch I visited my my local Verizon store. They happened to have just received their stock of replacement notes. The exchange experience wasn't as bad as I anticipated. Sales rep was helpful, transferred my data and settings in the store and replaced my zagg screen protector at no charge. She asked if I brought with me the original box which I hadn't. They kept the replacement box sending me home with just the phone. including backup and transfer of data and apps the entire process took about an hour and 15 minutes. Be prepared to spend sometime in the store assuming you happen upon A competent store rep. Because my wife also has the coral blue I wanted to ensure they had an adequate supply on hand as she would you be able to make it into the store until tomorrow, the official replacement day according to the email I received. The clerk informed me of the phones received this particular store received approximately 8 in blue. Unfortunately I failed to ask how many phones total they received. Also worth mentioning, this representative gave me the option of choosing a different color phone other then the blue one I was turning in if I desired to swap colors.
    09-20-2016 11:04 PM
  16. simplystephlb's Avatar
    Got my replacement today via Verizon in Northern California (Yuba City). Note 7: I got my replacement! Thread-1474430682507.jpg
    09-20-2016 11:05 PM
  17. louee6's Avatar
    Got mine swapped out today here in Miami without any issues!!
    09-20-2016 11:48 PM
  18. JoBudden's Avatar
    Finally got mine from Verizon earlier this afternoon. Set up from scratch then took a nap. My process was drawn out for whatever reason and there were 8 others behind me for replacements. I was the first to get a note 7 for note 7 replacement so it took them forever to figure out how to do it
    09-20-2016 11:51 PM
  19. Christine Aflak's Avatar
    So Samsung sent me an email today saying the replacements are in stock but Vodafone Australia is taking their sweet a$$ time as usual. I have to wait for a message from them first.
    09-20-2016 11:53 PM
  20. MzKoKoNY's Avatar
    I happen to look at my phone and AT&T did an auto update. My battery icon is now green. But along with that it's fixing my text msgs from the restore. Gonna have to put this thing on vibrate, it's gonna be a while. Lol.
    jpprice14 and True Ross like this.
    09-21-2016 12:01 AM
  21. russel5150's Avatar
    I got my new one today, had a text when i woke up from a guy at my verizon store. Went in and picked mine up.
    09-21-2016 12:03 AM
  22. Bbarbie's Avatar
    Verizon and sprint are now selling them to general public
    09-21-2016 12:05 AM
  23. jpprice14's Avatar
    I happen to look at my phone and AT&T did an auto update. My battery icon is now green. But along with that it's fixing my text msgs from the restore. Gonna have to put this thing on vibrate, it's gonna be a while. Lol.
    How about your aod?
    09-21-2016 12:13 AM
  24. C5Vette's Avatar
    Just an FYI... Got my Note 7 replacement from Best Buy on 9/19. Once you get the phone there is an update (Verizon) then ALL the battery icons go green and there is an additional battery icon on the "shut off, restart" screen. The box had a black square in the upper right corner of the barcode label.

    Some have said the replacement felt heavier, so I took a scale and weighed them. The new one is actually LIGHTER, not heavier. (168 grams vs 171 grams) I'm hoping it's not due to a smaller battery, but we'll have to see.
    09-21-2016 12:19 AM
  25. omgitselaine's Avatar
    I just read online that the green battery indicator does NOT come out of the box. I think you just have to wait until your phone gets the update to change the color.
    I just did an ATT update a few minutes ago and there is now a Green indicator on top
    Note 7: I got my replacement! Thread-screenshot_20160921-015823.png
    09-21-2016 01:03 AM
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