I think we are being a little unrealistic here. When you purchased the phone to begin with, You received a gift worth around 150-175$. Absolutely free. Didn't ask for shipping or anything. So you already pretty much had incentive to buy. Now as much as it pained you with this recall.. Think about what it cost them to man up and take responsibility.. They had to recall 2.5 million phones. Which means each and every carrier that sold a unit had to be reimbursed. In some form or fashion. They also had to be paid at least something for all the stress it put on the carriers staff at all its locations.. Fielding CONSTANT phone calls from customers and walk-ins, Replacement phones that someone had to pay for.. ( For those that got it. ) Refunds for those who returned their phones, And moved to something else. If you asked me. I think samsung lost a lot. Oh BTW that measly 25$ adds up to a lot.2.5 million x 25$. Oh, and damn, I al most forgot the law suits that are more then likely coming their way.
But, Damn, you had to deal with knowing you had to get a phone replaced. For free and a gesture for you time making another trip to the store, while you impatiently waited for a new release date for a phone that will not burn down your house or car. Let's be a little more forgiving. Or the next time you make a mistake and it cost you a ton. ( and I mean yourself not who you work for ) don't forget to keep adding to their benefit while you take a huge loss..
That's my opinion as I'm glad to just be able to get a phone I like that is working as it should.