1. fabris40's Avatar
    I have a replacement AT&T Note 7 with the latest software update (green icon) with a new 256g Samsung EVO card. I am trying to move some app from internal storage to the SD card and I have found that only 2 from my collection that I was allowed to move! It just does not seem right, any idea?
    I go to settings, appplications, scroll to the app I want to move, click on storage and look for the option to move from internal to SD. Is this correct?
    Thanks for any help you can provide.
    09-23-2016 02:45 PM
  2. smooth4lyfe's Avatar
    Hmmm, try formatting the SD Card, I believe you can format it from the phone
    09-23-2016 02:48 PM
  3. fabris40's Avatar
    Hmmm, try formatting the SD Card, I believe you can format it from the phone
    How do you do that?
    09-23-2016 03:16 PM
  4. smooth4lyfe's Avatar
    How do you do that?
    Go to settings > search for device maintenance > click on storage > click the 3 dots on the top right > Select SD card > FORMAT
    09-23-2016 03:19 PM
  5. mvsmith's Avatar
    This is funny I just put in my 256 GB micro sd card from samsung too and it took me a second to find it. It's kind of buried in samsung's grace ux.

    I wasn't able to save any google play music offline to my micro sd card at first. I selected external and it kept saying not enough space. And I just formatted the card. A quick restart fixed it.
    09-23-2016 03:28 PM
  6. keepnitreel's Avatar
    With 64gb of on board storage inside the phone. There really shouldn't be a need to move apps to sd.
    But if that's what you want to do. Then, like others have said, format the card
    09-23-2016 03:34 PM
  7. omgitselaine's Avatar
    I honestly dont even remember how the tray felt when I installed my SD card at the ATT store when I got my replacement.

    I figure once it's in there then...... there's no reason for me to touch it again until I get a new phone !?!?
    09-23-2016 03:44 PM
  8. jgraves1107's Avatar
    I can't get anything off my sdcard from phone to pc using the original cable. It keeps saying err the resource your trying to use is already in use by another program. Yes I did the pull down file transfer. It lets me see it though. There must be another setting for it.
    09-23-2016 03:47 PM
  9. jgraves1107's Avatar
    Well crap. Preview pane causes that error. Never happened with my first note 7
    09-23-2016 06:55 PM
  10. felloffthetruck's Avatar
    Try using a free app called Send Anywhere to move files from phone to PC.
    Great free app with no ads.
    09-23-2016 07:01 PM
  11. fabris40's Avatar
    Go to settings > search for device maintenance > click on storage > click the 3 dots on the top right > Select SD card > FORMAT
    I formatted the card as per your instruction (thanks) but I still can't move any more apps than I did before. I will reboot and see what happens.
    09-23-2016 09:17 PM

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