09-29-2016 01:22 PM
57 123
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  1. Snareman's Avatar
    I set it up to unlock with the fingerprint, but the majority of the time it seems to ask me for my PIN and doesn't let me use my finger. Any idea why that might be or what setting I have set wrong?
    09-24-2016 02:31 PM
  2. s0nic_201's Avatar
    I would suggest toggling fingerprint off and on again.
    09-24-2016 02:53 PM
  3. Snareman's Avatar
    I also tried to set up the smart lock where it doesn't lock in places you've deemed safe, like at home. And it gave me a popup notification that it was on, but then still asks for a PIN. I think it seems to happen if the phone has been locked for a little while. 10 minutes maybe.
    09-24-2016 02:56 PM
  4. Dhawk1202's Avatar
    Are you using an app to lock/turn off your phone as opposed to using power button?
    bigmo555 likes this.
    09-24-2016 03:09 PM
  5. Snareman's Avatar
    Are you using an app to lock/turn off your phone as opposed to using power button?
    Sometimes I use an app to turn it off and sometimes I just let it turn off itself. But should that matter? Isn't locked, locked?
    09-24-2016 03:14 PM
  6. Dhawk1202's Avatar
    Unfortunately it does matter. I loved turning my phone off with a double tap using an app and nova gestures, but if you do this, because of an android security feature, you will have to enter pin to unlock. Only if you use a secured unlock method as opposed to just swipe to unlock.
    steezytech likes this.
    09-24-2016 03:20 PM
  7. Snareman's Avatar
    Unfortunately it does matter. I loved turning my phone off with a double tap using an app and nova gestures, but if you do this, because of an android security feature, you will have to enter pin to unlock. Only if you use a secured unlock method as opposed to just swipe to unlock.
    Yea, that's how I have mine set up. Double tap with nova pointing to an app. So what method will allow the fingerprint to unlock it them? Turn if off with the power button? That's frustrating.
    09-24-2016 03:24 PM
  8. Dhawk1202's Avatar
    Yea, that's how I have mine set up. Double tap with nova pointing to an app. So what method will allow the fingerprint to unlock it them? Turn if off with the power button? That's frustrating.
    Yep lol. Believe me, I was frustrated too. I believe this started with lollipop. Haven't found a workaround myself.
    09-24-2016 03:32 PM
  9. Snareman's Avatar
    Yep lol. Believe me, I was frustrated too. I believe this started with lollipop. Haven't found a workaround myself.
    I thought that double tap to off was the greatest thing when I briefly has an LG. I see now that if I turn it off with the power button the fingerprint works as well as if I just let the screen time out. I wonder if there is something the developer for the screen off app can do to change it. I'll shoot him a message and see. Which one are you using? I'm using this one: https://play.google.com/store/apps/d....screenofflock
    09-24-2016 03:48 PM
  10. Dhawk1202's Avatar
    Same. Keep us posted with what dev says please.
    09-24-2016 04:01 PM
  11. Snareman's Avatar
    I sent a message. I saw that other people had commented on it in the review section for the app. I'm not getting my hopes up for a response even.
    09-24-2016 04:03 PM
  12. larry1014's Avatar
    I thought that double tap to off was the greatest thing when I briefly has an LG. I see now that if I turn it off with the power button the fingerprint works as well as if I just let the screen time out. I wonder if there is something the developer for the screen off app can do to change it. I'll shoot him a message and see. Which one are you using? I'm using this one: https://play.google.com/store/apps/d....screenofflock
    I use an App called screen off and configured with nova launcher to turn off screen with a 2 finger swipe down. My fingerprint works fine.
    edit: I just saw where you are using the same app. Strange.

    https://play.google.com/store/apps/d....screenofflock
    lv2bsilly likes this.
    09-24-2016 04:03 PM
  13. Snareman's Avatar
    I use an App called screen off and configured with nova launcher to turn off screen with a 2 finger swipe down. My fingerprint works fine.
    Can you post a link? There seem to be several apps with that name.
    09-24-2016 04:05 PM
  14. Dhawk1202's Avatar
    I use an App called screen off and configured with nova launcher to turn off screen with a 2 finger swipe down. My fingerprint works fine.
    Why does it work for you? Not understanding I guess.
    09-24-2016 04:05 PM
  15. larry1014's Avatar
    Why does it work for you? Not understanding I guess.
    I don't know. Used another before the note that didn't work.
    09-24-2016 04:07 PM
  16. Snareman's Avatar
    I don't know. Used another before the note that didn't work.
    can you post a link to the app?
    09-24-2016 05:15 PM
  17. larry1014's Avatar
    can you post a link to the app?
    https://play.google.com/store/apps/d....screenofflock
    09-24-2016 06:05 PM
  18. naturecannon's Avatar
    I also tried to set up the smart lock where it doesn't lock in places you've deemed safe, like at home. And it gave me a popup notification that it was on, but then still asks for a PIN. I think it seems to happen if the phone has been locked for a little while. 10 minutes maybe.
    I believe it's suppose to be 4 hours after no use and smart lock locks up and asks for a pin again.
    09-24-2016 06:25 PM
  19. larry1014's Avatar
    I believe it's suppose to be 4 hours after no use and smart lock locks up and asks for a pin again.
    I will have to leave my phone alone for 4 hrs and see what happens.
    09-24-2016 06:31 PM
  20. Snareman's Avatar
    That's the one I use that doesn't work
    09-24-2016 06:52 PM
  21. Snareman's Avatar
    09-24-2016 07:52 PM
  22. Snareman's Avatar
    I GOT IT FIXED!!!!!!!!!!!!!!!!!!

    The solution is that you have to allow the phone to time out as opposed to actually turning it off. The new beta version of Nova has an option for this

    1. Sign up for Nova beta by (if I remember correct) click on Nova Prime, click the 3 dots in the upper right corner and select sign up for beta.
    2. Follow the directions to sign up for the beta testing
    3. Go to the app in the play store and update it.
    4. Back in Nova settings, at the bottom click on advanced and then Screen Lock Method and select Timeout.

    Fixed
    09-24-2016 08:03 PM
  23. Dhawk1202's Avatar
    What does that do? I'm on the current beta. Not seeing that option.
    09-24-2016 08:54 PM
  24. Snareman's Avatar
    What does that do?
    What does what do?
    09-24-2016 08:56 PM
  25. Dhawk1202's Avatar
    What does what do?
    Sorry... What does switching it to timeout accomplish? Which btw I can't see that option.

    Edit : sorry was not on latest.
    09-24-2016 08:59 PM
57 123

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