1. larry1014's Avatar
    When restarting my note 7 it shows the android gears and says optimizing apps and than starting apps. Takes a while. My wife's Note 7 doesn't do this. Any ideas?
    Jewels81 likes this.
    09-26-2016 09:20 AM
  2. B. Diddy's Avatar
    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-26610
    Jewels81 likes this.
    09-26-2016 01:02 PM
  3. larry1014's Avatar
    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-26610
    I have Verizon, does that make any difference?
    09-26-2016 01:15 PM
  4. B. Diddy's Avatar
    Nope, shouldn't make any difference. I usually link the T-Mobile support pages because they're well done, and the links don't show up funny on these forums (like the Verizon support pages often do).
    09-26-2016 01:19 PM
  5. fwinst's Avatar
    I have Verizon, does that make any difference?
    The carrier makes no difference. I clear my cache at least once a month. The directions posted should work perfectly.
    Jewels81 likes this.
    09-26-2016 01:21 PM
  6. Jewels81's Avatar
    Thanks for the tips everyone. I was wondering about this too. Mine don't do every time i restart phone. Just every now and then.
    09-26-2016 01:26 PM
  7. larry1014's Avatar
    I don't restart my phone very often, probably second time since the exchange on Sept 20th. The third time it didn't show the gears and optimizing. Weird.
    09-26-2016 04:15 PM

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