1. Kangda's Avatar
    I got my new ("fixed") Note 7 last week. My Whatsapp sound notification was working up until yesterday. I made no changes to the notification/sound settings. The conversation sounds (enabled) work, but for some reason, I am not getting any sound notification whenever a Whatsapp message is delivered now. Not sure why the notification sound was working up until yesterday. I checked settings, notifications, etc and all Whatsapp sounds are enabled and supposedly active. I already tried disabling the app, then enabling it again. I can't seem to "uninstall" the app because it was preloaded onto the Note 7.

    All my other sound notifications work just fine (email, Messenger, Hangouts, etc.). The only one not working all of a sudden is Whatsapp.

    Anyone else have this problem? Any advice?

    Thanks!
    09-26-2016 11:47 AM
  2. B. Diddy's Avatar
    How about going to the App Manager, selecting WhatsApp, and Clearing Cache/Data?
    09-26-2016 12:54 PM

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