1. adam13141's Avatar
    I assume we get a fresh 14 day return policy (with a $50 restocking fee if you bought from a T-Mobile store). Does anyone know for sure? I returned my Note 7 in store and got my replacement on Saturday. Still loving it but it's always good to know you have options if there are any issues that come up in the next couple weeks. As T-Mobile returned my original Note 7 and then charged me for a new Note 7 as if I was purchasing it for the first time, and this wasnt a warranty swap, I assume the 14 day return policy applies to the new Note 7.
    09-27-2016 09:03 AM
  2. Dukins's Avatar
    I assume we get a fresh 14 day return policy (with a $50 restocking fee if you bought from a T-Mobile store). Does anyone know for sure? I returned my Note 7 in store and got my replacement on Saturday. Still loving it but it's always good to know you have options if there are any issues that come up in the next couple weeks. As T-Mobile returned my original Note 7 and then charged me for a new Note 7 as if I was purchasing it for the first time, and this wasnt a warranty swap, I assume the 14 day return policy applies to the new Note 7.
    Short answer, yes if with Verizon. Verizon restarts the 14 day policy, because they classified the exchange has a new order. If that makes sense.
    adam13141 likes this.
    09-27-2016 09:14 AM
  3. adam13141's Avatar
    Short answer, yes if with Verizon. Verizon restarts the 14 day policy, because they classified the exchange has a new order. If that makes sense.
    That does thanks.
    09-27-2016 09:15 AM
  4. rushmore's Avatar
    Ditto if bought from BB for Verizon N7. 14 days and turn into a pumpkin. I like pumpkins
    09-27-2016 10:15 AM
  5. amyf27's Avatar
    Should be by default able to have the 14 day window
    09-27-2016 10:29 AM
  6. Harry Dunn's Avatar
    If you had the original note 7 then got an s7 or S7E, then exchanged for the new fresh note 7 then I don't think you can exchange anymore.... At least I couldn't... I have vzw
    09-27-2016 03:26 PM
  7. Lobwedgephil's Avatar
    If you had the original note 7 then got an s7 or S7E, then exchanged for the new fresh note 7 then I don't think you can exchange anymore.... At least I couldn't... I have vzw
    You couldn't return it?
    09-27-2016 05:44 PM
  8. Harry Dunn's Avatar
    You couldn't return it?
    No they wouldn't let me exchange the new note 7
    09-27-2016 08:45 PM

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