1. Bruce-YVR's Avatar
    Guys... i need your help. Had both company e-mail accounts ( via gmail ) and had both added to my note 7. But deleted one account and now tried to add it back on and I am not able to... same set up incoming and outgoing as the others. But I cannot add it back on. Arrrr....

    So frustrating
    09-29-2016 11:01 PM
  2. PRGDR's Avatar
    Can you describe a bit more what happens exactly when you try to add it back?
    09-30-2016 06:33 AM
  3. Bruce-YVR's Avatar
    Good mornig... I got a message " Unable to set up account An incorrect username or password has been entered, or POP3/IMAP access is not enabled for this account. Check your account settings or contact your service provider". Before I remove the account, I actually screen captured my other work e-mail's set up just in case. It is the same set up but unable to set up.

    Hope this helps...

    Thanks again

    Bruce
    09-30-2016 09:12 AM
  4. Bruce-YVR's Avatar
    Hi.. now I unchecked the Authentication Required before sending e-mails box and was able to add the e-mail account. However, I was able to receieve e-mails BUT unable to send.

    Thanks

    Bruce
    09-30-2016 01:26 PM

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