1. bialy's Avatar
    How many exchanges does Verizon allow?
    Do they also allow a ~full refund (minus small restocking) if you just decide to go with old phone, or Do not allow?
    09-30-2016 12:22 PM
  2. MizWylie's Avatar
    How many exchanges does Verizon allow?
    Do they also allow a ~full refund (minus small restocking) if you just decide to go with old phone, or Do not allow?
    They just charge the $35 restock fee and if you bought accessories they'll take those back too.
    09-30-2016 12:58 PM
  3. Harry Dunn's Avatar
    How many exchanges does Verizon allow?
    Do they also allow a ~full refund (minus small restocking) if you just decide to go with old phone, or Do not allow?
    Pretty sure it's only 1 exchange
    09-30-2016 04:58 PM
  4. bialy's Avatar
    Can you just return the new device and go to back to your existing old phone and get full big refund minus 35$ restocking, or not?
    09-30-2016 05:44 PM
  5. brucesmays's Avatar
    Yes. I got my note 7 when they first came out. Returned it on the 14th, which was the day after the battery fiasco broke out, they refunded my entire amount, purchase price, activation, everything, no restocking fee. Popped my SIM card back into my Edge 7, and I was back in business.
    09-30-2016 07:19 PM

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