1. udrunner's Avatar
    I have a Verizon note 7. For some reason I cannot use data while on a call, it says it's not enabled.
    I've checked and advanced calling is on, it's checked for hd voice and video. I don't know what I'm missing.

    I was always able to use simultaneous voice and data on my old note 5. Any help is appreciated.
    10-02-2016 08:53 PM
  2. team420's Avatar
    Prolly a dumb question... but are you in a 4g area? Cdma service (1x & 3g) Data doesn't work while on a call. It should with 4g tho.
    10-02-2016 09:23 PM
  3. udrunner's Avatar
    Yes, it's 4g all over the area.
    10-02-2016 09:40 PM
  4. Jewels81's Avatar
    Ok this is driving me nuts lol. I could have sworn at least on my note 5 that i could turn data on or off during call so I went and looked at my note 5 and couldn't find it. And i can't find that option on note 7 either. But I'm able to use internet while on a call. Hmmm...im wondering if the latest updates took that option away. Hmm....how bout for the heck of it turn data on. Turn phone off for a few seconds then turn it back on to see if you can make a call and use internet at the same time.
    10-02-2016 09:55 PM
  5. vmmatty's Avatar
    Ok this is driving me nuts lol. I could have sworn at least on my note 5 that i could turn data on or off during call so I went and looked at my note 5 and couldn't find it. And i can't find that option on note 7 either. But I'm able to use internet while on a call. Hmmm...im wondering if the latest updates took that option away. Hmm....how bout for the heck of it turn data on. Turn phone off for a few seconds then turn it back on to see if you can make a call and use internet at the same time.
    On Verizon I believe it's called Advanced Calling. I had go activate Advanced Calling through the settings menu of the Note 7 before I could do voice and data at the same time.
    Jewels81 likes this.
    10-03-2016 05:21 PM
  6. Connert's Avatar
    I have a Verizon note 7. For some reason I cannot use data while on a call, it says it's not enabled.
    I've checked and advanced calling is on, it's checked for hd voice and video. I don't know what I'm missing.

    I was always able to use simultaneous voice and data on my old note 5. Any help is appreciated.
    Even though you've enabled HD voice on the phone, I believe you have to log on to your account online and activate the feature on your account before it will work.
    10-03-2016 05:44 PM
  7. Almeuit's Avatar
    Even though you've enabled HD voice on the phone, I believe you have to log on to your account online and activate the feature on your account before it will work.
    This is correct. It has to be enabled via the account as well.
    10-03-2016 05:44 PM
  8. udrunner's Avatar
    Strange, it works like it should now. Maybe it was just an isolated problem. Everything was ahead on like it should have been.

    At least it's working.

    Thanks for all the help.
    Jedi215 likes this.
    10-04-2016 01:57 PM

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