10-08-2016 11:00 PM
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  1. rushmore's Avatar
    I agree I am still planning to get a note 7 this whole story doesn't add up
    It seems too quick and concise for timing, iPhone replacement, pictures of box etc- but could (probably) be simply how it played out.

    Still think we need to ask if he owned a Jeep.

    The legend is already growing. Now I see posts in places where the phone was like Alien acid and burned a whole THROUGH the floor. Heck, even the title here and the articles claim it exploded. Hysteria over fact. Media method now more than ever.
    Jona005 likes this.
    10-06-2016 06:17 AM
  2. ThrottleJohnny's Avatar
    The statements were from anonymous employees, though.

    Unless anything comes out from the company publicly, it's a bit of a hard call.
    Exactly.
    10-06-2016 06:20 AM
  3. chriskwarren's Avatar
    Have one of the news channels playing in the background right now for the last hour. They have mentioned the Louisville story 3 times already.
    Avg consumer will only remember Samsung & 7 something. Tech people will obviously know the difference, but would have to think this is going to compound the negative across the board for all 7 series Samsung devices. Then add the misinformation the avg sales person throws in at the stores.
    This.

    While this battery issue in this one case could be a typical li-ion battery issue seen by most manufacturers, a high-profile recall will put a target on Samsung and justifiably so. They lost a lot of trust, and stories like this one is just a part of the aftermath. Anyone who really thought that Samsung and the Note 7 line (and possibly the entire 7 line) were going to walk away unscathed were dreaming.

    I have the S7 flat, and I had a person ask me a few weeks ago if this was the one that blew up. Brutal.

    I really want this Note 7, and the price for me has already dropped $500 on a contract. I was going to wait until December as I thought that it would take that long for some killer deals to come along, but these phones are already seeing some discounts that are incredible. In the pic I have attached for my employee plan, the Note 7 used to be listed for $529 just a few weeks ago...now its listed for a cool $0. Resale value on these things are going to be pathetic...I'm going to hold off for a bit and see if this new battery issue is an isolated case or not, see how the publicity plays out, so that I don't get stuck with something impossible to sell later on.
    Attached Thumbnails Replacement Note 7 explodes.... on a plane-note7.png  
    10-06-2016 06:27 AM
  4. jobloom's Avatar
    It seems too quick and concise for timing, iPhone replacement, pictures of box etc- but could (probably) be simply how it played out.
    Here is the interview with the guy at the airport. He states that it was the replacement unit. They ran the IMEI and on Samsung's site and it said it was a safe unit.

    Smoking Samsung phone grounds Southwest plane - Videos - CBS News
    10-06-2016 06:28 AM
  5. Clocks's Avatar
    Absolutely agree. Why would that person even have a picture of their box or have it so quick to provide to the media.
    Maybe he's a minor tech enthusiast, got a LinkedIn message from the verge, which he reads, and talked to them on the phone from his home which happens to be where most people have the box their phone came in.
    10-06-2016 06:28 AM
  6. debdroid1a's Avatar
    Samsung is lucky Apple isn't running ads all over the place about the Samsungs burning up. That would really damage Samsung. Probably irreperably. Samsung couldn't create a commercial without the centerpiece being ridiculing Apple. Samsung is lucky that Apple has always taken the high road. Because they could really destroy Samsung right now. Samsung was humiliated enough when they were ordered to write a check for millions after Apple sued them for copying the iPhone. Apple could have buried Samsung after that via ads. But they chose not to. Same holds true today. Samsung is fortunate that Apple obviously has never been interested in Samsung the way Samsung has always been obsessed with Apple. That's Samsung's saving grace.
    With social media, instant messaging, etc., they just let their fans take care of the bad publicity. Apple fans don't even have to. How many negative, incorrect memes were posted on this Android forum with the Note 7 exploding? How long is this thread...
    Apple just sits back and counts their Bejimins.
    10-06-2016 06:32 AM
  7. jamesrick80's Avatar
    I haven't seen the pic of the box but I'm wondering if it was a V2 kit or one of the other ones with just the black box and no V2 in the name.
    It was the black box and no V2......
    10-06-2016 06:38 AM
  8. donm527's Avatar
    Come on... your phone just blows up in an airplane, smoking and burning a hole in the floor... you know this is gonna attract attention

    You know you're gonna be on CNN... you just caused an evacuation of a plane and flight change costing the airline tons of money and you have a Note 7 that unless you've been living in Mars the last few months, heard of them exploding. First question flight attendant, pilot... the person next to you is gonna ask... "Was that a one of those Samsung S phones?!! You didn't exchange it?!!"

    I'd be texting the wife first chance I get saying, honey, shoot me a pic of that box so I can prove I didn't break any FAA laws and had a good phone before they arrest me and can show CNN.

    Absolutely agree. Why would that person even have a picture of their box or have it so quick to provide to the media.
    10-06-2016 06:46 AM
  9. treedabl's Avatar
    The replacements have been out for two weeks. At this point, from the date of the original release, there had been over 30 reported fires. This is just the first reported incident (or second if you count the questionable one in China) which is in the statistical probability of a device with a lithium ion battery catching fire. Of course it gains more attention because of the recall and it just so happened to happen on a plane 🤔 but the reaction seems so knee-jerk especially with so many reports of other phones catching fire being completely ignored.

    http://m.nbc12.com/nbc12/db_330650/c...tguid=dNHTY5X8
    James Rogers2 likes this.
    10-06-2016 06:49 AM
  10. treedabl's Avatar
    Apparently you did hear about it.
    I'm pretty sure they mean in the mainstream media.
    10-06-2016 06:53 AM
  11. donm527's Avatar
    How many negative, incorrect memes were posted on this Android forum with the Note 7 exploding?
    Replacement Note 7 explodes.... on a plane-1a001f.jpg
    debdroid1a likes this.
    10-06-2016 06:55 AM
  12. donm527's Avatar
    That's what I'm expecting with enough time really... Before the recall, company I work for we deploy phones to execs have a business account and Note 7 were going for $600 while our company could buy iPhone 6s' for the old contract rates of $199 or $299 for Plus that's been that way for years!! I'm willing to still pull the trigger on the phone at that rate... but I'm waiting a little longer. I think they will have this phone sorted out but I don't think they can command the same price over time. Business account... and you have to worry about if you can take it on a plane on business?? Waiting to see if carriers will be discounting them on the business side. $400 would be more inline with corp pricing for a 7 Plus I think.

    In the pic I have attached for my employee plan, the Note 7 used to be listed for $529 just a few weeks ago...now its listed for a cool $0.
    10-06-2016 07:07 AM
  13. trucksmoveamerica#AC's Avatar
    So what everyone is saying is Samsung screwed up by doing the recall. They should have just handled each case individually, then it wouldn't be national news.
    10-06-2016 07:09 AM
  14. debdroid1a's Avatar
    The replacements have been out for two weeks. At this point, from the date of the original release, there had been over 30 reported fires.
    Just an article that you must have missed...

    Not Every Exploding Samsung Galaxy Note 7 Reported Was True:
    26 Of Them Were False :
    TECH : Tech Times
    http://www.techtimes.com/articles/17...were-false.htm
    10-06-2016 07:11 AM
  15. nizmoz's Avatar
    Of course they wouldn't. That's why the assertion that they themselves admitted rushing their product is insane beyond words.
    Again, Samsung didn't release a statement arguing against that. So we all know it's true. Glad you have an opinion, but I believe what employees have to say over what you think.
    10-06-2016 07:26 AM
  16. jamesrick80's Avatar
    So what everyone is saying is Samsung screwed up by doing the recall. They should have just handled each case individually, then it wouldn't be national news.
    Thats what apple does with iphones (handle each case individually)...iphone 7 has so many issues yellow screens, hissing creaking noises, springboard crashes, camera crashes, overheating, haptic touch freezing, and no one in the general public is aware of these incidents....

    At this point, no one knows if that explosive phone was sabotaged by a rival company so that the rival company can gain the continued perks of a device that has a history of being explosive....unless more phones start exploding I don't think this incident should hold true value yet....
    10-06-2016 07:26 AM
  17. donm527's Avatar
    If it really was a battery issue that covered that many batteries... then they would have had no choice but do the recall. Otherwise you just have time bombs out there that's just gonna kill your brand anyways. If they were just not holding charge and dying... that's one thing. Exploding to the point of possibly causing personal or property damage... tough call to make.

    So what everyone is saying is Samsung screwed up by doing the recall. They should have just handled each case individually, then it wouldn't be national news.
    10-06-2016 07:29 AM
  18. treedabl's Avatar
    Just an article that you must have missed...

    Not Every Exploding Samsung Galaxy Note 7 Reported Was True:
    26 Of Them Were False :
    TECH : Tech Times
    http://www.techtimes.com/articles/17...were-false.htm
    I saw that. The "reports" grew to over 100 after the first two weeks. My point was that, if there were another widespread issue, there would be more than just this one reported fire after two weeks.
    10-06-2016 07:30 AM
  19. ThrottleJohnny's Avatar
    Samsung is lucky Apple isn't running ads all over the place about the Samsungs burning up. That would really damage Samsung. Probably irreperably. Samsung couldn't create a commercial without the centerpiece being ridiculing Apple. Samsung is lucky that Apple has always taken the high road. Because they could really destroy Samsung right now. Samsung was humiliated enough when they were ordered to write a check for millions after Apple sued them for copying the iPhone. Apple could have buried Samsung after that via ads. But they chose not to. Same holds true today. Samsung is fortunate that Apple obviously has never been interested in Samsung the way Samsung has always been obsessed with Apple. That's Samsung's saving grace.
    Wow! That is so cool of Apple to hold back and allow Samsung to survive. How incredibly gracious of Apple to not publicly shame the inferior Samsung in their time of need.

    Lord knows all it would take is one swift swing of their mightly sword to wipe Samsung off the face of the planet!

    Guess I'll return the favor and go out, credit card in hand, and purchase a shiny new iPhone 7 today! Thank God their phones never explode.

    Thanks for the info. Without it we would have been so lost.
    10-06-2016 07:32 AM
  20. trucksmoveamerica#AC's Avatar
    Thats what apple does with iphones (handle each case individually)...iphone 7 has so many issues yellow screens, hissing creaking noises, springboard crashes, camera crashes, overheating, haptic touch freezing, and no one in the general public is aware of these incidents....

    At this point, no one knows if that explosive phone was sabotaged by a rival company so that the rival company can gain the continued perks of a device that has a history of being explosive....unless more phones start exploding I don't think this incident should hold true value yet....
    I know. So people are punishing Samsung for doing a recall, the right thing. Now if I start seeing report after report the new note 7 burning up then it's an issue.
    treedabl likes this.
    10-06-2016 07:32 AM
  21. IncredibleJedi's Avatar
    So what everyone is saying is Samsung screwed up by doing the recall. They should have just handled each case individually, then it wouldn't be national news.
    They were attempting to do that with the voluntary recall. Until the U.S. CPSC stepped in as Samsung was handling the situation in the right sort of way (voluntary recall at that time), but they couldn't execute their plan smoothly nor fast enough primarily due to not having the supply. They also did not do well as with communicating clearly with carriers.

    Side note: As someone mentioned above about the box, I wonder how many folks got a "V2" sticker. My replacement box does not have that sticker, either. The black box, yes, and also made in Korea. Weren't there some reports of replacements overheating in Korea? Or was that questionable?
    Breuklen likes this.
    10-06-2016 07:36 AM
  22. donm527's Avatar
    Who knows... IF... there is an issue what's causing it... It could be something that degrades the battery over time... maybe the phone is not protecting the battery from overcharging and it's degrading the battery until... BOOM! Or in this airplane instance, was he wirelessly charging? Could be charging issues that way and not many people charge wirelessly? But issues don't have to just appear the first few days, or weeks for stuff to happen. Shorts can develop over time, over many charge cycles, heat cycles, etc.

    I saw that. The "reports" grew to over 100 after the first two weeks. My point was that, if there were another widespread issue, there would be more than just this one reported fire after two weeks.
    dsignori likes this.
    10-06-2016 07:37 AM
  23. donm527's Avatar
    From what I've read, Motorola or LG hasn't taken the high ground completely and not use this to their advantage... or try with an ad jab or direct sales reps to mention it to buyers.

    Wow! That is so cool of Apple to hold back and allow Samsung to survive. How incredibly gracious of Apple to not publicly shame the inferior Samsung in their time of need.

    Lord knows all it would take is one swift swing of their mightly sword to wipe Samsung off the face of the planet!

    Guess I'll return the favor and go out, credit card in hand, and purchase a shiny new iPhone 7 today! Thank God their phones never explode.

    Thanks for the info. Without it we would have been so lost.
    10-06-2016 07:39 AM
  24. dsignori's Avatar
    Yes, it's been already in the news that Samsung rushed the phone out before the iPhone to try and steal apples thunder.
    Well, if it's in the news, then ... :-)

    It's on a yearly cycle. It came out after 1 year. The same could be said of any other phone launch.. The point is that just because there was clearly some QA miss here, it is not AUTOMATICALLY attributable to rushing. It could be, or it could not be. We do not know (nor does Forbes at this point). If Samsung says that is what happened, then we will know ..
    debdroid1a likes this.
    10-06-2016 07:40 AM
  25. treedabl's Avatar
    Who knows... IF... there is an issue what's causing it... It could be something that degrades the battery over time... maybe the phone is not protecting the battery from overcharging and it's degrading the battery until... BOOM! Or in this airplane instance, was he wirelessly charging? Could be charging issues that way and not many people charge wirelessly? But issues don't have to just appear the first few days, or weeks for stuff to happen. Shorts can develop over time, over many charge cycles, heat cycles, etc.
    Huh? 😞
    10-06-2016 07:41 AM
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