10-08-2016 11:00 PM
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  1. Nakrohtap's Avatar
    The question is are the odds of Note 7 catching fire considerably higher than the odds of other phones catching fire. At this point I would say yes. And in manufacturing that points to a issue with some part of the device. It may not even be the battery. It could be something in the way they have the battery installed, it could be the weather sealing causes a build up of gases, ...
    Purely opinion. We don't know how many phones have caught fire and not been reported to news agencies. Once this issue was reported, all eyes were on the Note7. I wish we knew exactly how many phones of each model have actually caught fire.
    10-06-2016 12:20 PM
  2. cardboard60's Avatar
    Maybe I've been watching too much of "Damages" on NetFlix, but... if Apple wanted to do damage to their main competitor, they could put a shill on a plane and have him ignite a Note 7 while it was still on the ground. Can you imagine what that would do for their competitive position.

    Just saying.
    And if Samsung or somebody found out about it, Think of the lawsuit.
    You think Apple would really do something like that.
    Git real.
    10-06-2016 12:26 PM
  3. Nakrohtap's Avatar
    Personally, I think you'd be making a mistake. Let's put the pre-recall issues aside and look at things in a vacuum for the time being and look at a hypothetical.... Had that recall never had happened... and we were sitting here talking about a single, well publicized incident where a Note 7 started smoking on a flight, would you be concerned? I certainly wouldn't. LiPo powered devices fail on a pretty regular basis... like that iPhone 6S+ that went critical in a classroom a couple of days ago.

    As I mentioned earlier, unless we see a whole barrage of stories of Note 7 battery failures come rolling in, like we did in August... and that happened quickly.... I am not going to overreact. Go back and look at the threads during the recall, I -along with other mods- were in front making sure that people realized the gravity of the situation and that they should turn off their phones and tuck them away until the replacements come. As of this moment, we are still looking at a single incident...

    And there will be another. Another Note 7 will fail... and a S7, and a G5 or Nexus 6P... as long as phones use this battery technology, that technology will betray us from time to time. But if this single incident stays a single incident... I wouldn't abandon the thing.
    My thoughts exactly. Who knows how many more phones are blowing up and the media isn't reporting.
    If your new water heater starts leaking, are you calling the local news station? It happens to a lot of water heaters of this model lately. However, if the model you're using had a recall, all eyes would be on the new ones and eventually one or more will fail. No product is 100% free of defects. That's reality.
    brau0303 and Weils like this.
    10-06-2016 12:27 PM
  4. cardboard60's Avatar
    I recently bought an s7 edge recently and was going to return it after I heard raving reviews about the replaced note 7. Now this plane incident happened. Any advice for me I have 8 more days to return the s7 edge. I really want the note 7 sounds like an awesome phone should I just take my chances and buy the note 7 if it explodes oh well I have warranty? Or should I keep the s7 edge?
    You want a Guarantee.
    Is that what you are asking for.
    10-06-2016 12:28 PM
  5. Jeyaruk JJ's Avatar
    I just want someone to tell me what to do
    10-06-2016 12:32 PM
  6. Blues Fan's Avatar
    Wow that's hard core. I was very please with how T-Mobile handled my replacement. I had the full 14 day return window, and when I took them up on it a week later and returned the replacement, I wasn't even charged a restocking fee for it. Say what you will about their coverage, but they have always put customers #1 in my experiences with them.
    I returned my Note 7 for an S7 edge on Sept 14th and only have been refunded for the tax! Still waiting for the rest of it. I guess I'll be calling Tmobile again monday if I don't get it. Getting tired of this.
    10-06-2016 12:33 PM
  7. Nakrohtap's Avatar
    Have you ever looked into the ZTE Axon 7 - Jason Perlow at ZDNet had a great write up about the quality and it is a $399 buy?




    LeoRex - your thoughts are logical and well taken, but they fail to factor in one key ingredient - timelines for returns.

    None of the examples that you and others cite of LiPo battery fries involves multiple events in the same model; they are random and can easily be ascribed to the general risk of these batteries. This is now a case of multiple incidents with the same model. If you are on a time clock to return the Note 7, and you don't act, you could be stuck long term with an extremely depreciating asset. Worse yet, what if the FAA or even individual airlines choose to restrict, or even worse ban, the Note 7...

    If you return it timely, and Samsung, the airlines, and the FEDS truly gives us the "all clear" signal, you could buy it again. But if you miss your return window, you may have an $850-900 device for eternity.
    I think multiple events in the same model you are referring to is the Note7 in general. I think he was making the point that only one incident involving the replacement Note7 has been reported so far. In my eyes it resets the counter. If more incidents are reported, that leans more towards bad design.
    If they do a full second recall, I don't think there should be much trouble getting a refund from the carrier, regardless of how long you've had it. Maybe I am just being naive.
    Averix likes this.
    10-06-2016 12:35 PM
  8. Averix's Avatar
    I am leaning towards replacing my replacement Note 7. This is kind of getting me scared and having 2 toddlers always playing the phone I am spooked.
    Why on earth do you let 2 toddlers play with an $800 glass phone? LOL
    10-06-2016 12:37 PM
  9. justin1578's Avatar
    Caught fire when it's powered off. What can be worse than that
    Catching fire while you are using your free VR.
    Jona005 and fishmd like this.
    10-06-2016 12:37 PM
  10. Jeyaruk JJ's Avatar
    Catching fire while you are using your free VR.
    Wow didn't even think of this. Still getting a note 7 though. I trust Samsung.
    wdfrancis58 likes this.
    10-06-2016 12:44 PM
  11. wookiee2cu's Avatar
    Was watching the news this morning and they were talking about the incident with the Note 7 on the plane. They had a specialist/expert on as well, the reporter just kept hammering on the Note 7 and then the specialist/expert pointed out that yes it was a Samsung phone but this could happen to any phone, tablet or laptop. e-cig or any other device that uses lithium ion batteries. It was nice to at least see someone be logical about it, yes right now it is Samsung but tomorrow it could be any manufacturer. One thing that surprised me is the specialist said that there isn't a government safety guideline or safe level requirement in place regarding the lithium ion batteries. I wouldn't be surprised if we see one developed and put in place in the next few years. Remember a few years back Boeing had problems with a new line they were building due to the lithium ion batteries related to electrical fires I believe.

    Seen a few comments about Samsung being lucky that Apple hasn't started launching ads regarding the issue. Apple isn't going to say anything, an iPhone 6 caught on fire back in march while the plane was in the air over the ocean flying to Hawaii and I think it was just last week that an iPhone caught on fire in a students pocket burning his leg. There are several other stories regarding iPhone's catching fire, again this isn't manufacturer specific, it can happen to anyone. That would be like Trump calling out Bill Clinton about Monica when Trump himself cheated on his first two wives.

    I'm having no issues with my replacement Note 7 and plan on keeping it unless a new recall comes out. So far there is only this one case, so I'm just gonna wait for Samsung and the CPSC to investigate and see what they release. Unless there are more cases reported I'm just gonna view it as an isolated incident.
    E Padilla, Nostromo79 and Weils like this.
    10-06-2016 12:44 PM
  12. brau0303's Avatar
    Honestly, We have seen one report of this and it's still being investigated. Until the root cause has been identified in this one incident and the findings released. it seems a bit extreme to be worrying about returning a replaced device. Now if we begin to see additional credible reports, then we may have something to be concerned about. Until then stay safe and do what you feel is right for your individual situation.

    Cheers,
    BR
    10-06-2016 12:53 PM
  13. plinknatord's Avatar
    Have you ever looked into the ZTE Axon 7 - Jason Perlow at ZDNet had a great write up about the quality and it is a $399 buy?




    LeoRex - your thoughts are logical and well taken, but they fail to factor in one key ingredient - timelines for returns.

    None of the examples that you and others cite of LiPo battery fries involves multiple events in the same model; they are random and can easily be ascribed to the general risk of these batteries. This is now a case of multiple incidents with the same model. If you are on a time clock to return the Note 7, and you don't act, you could be stuck long term with an extremely depreciating asset. Worse yet, what if the FAA or even individual airlines choose to restrict, or even worse ban, the Note 7...

    If you return it timely, and Samsung, the airlines, and the FEDS truly gives us the "all clear" signal, you could buy it again. But if you miss your return window, you may have an $850-900 device for eternity.
    My sentiments exactly. Going to return mine today, switch back to my HTC M8 for a couple months, and then re-assess the situation. If Note 7 is safe and can be used on aircraft, then I'll be back. That is, if ANY phones are allowed to be powered-on in aircraft two months down the road...
    10-06-2016 12:59 PM
  14. tk-093's Avatar
    Why on earth do you let 2 toddlers play with an $800 glass phone? LOL
    Never seen a toddler use a smartphone/iPad before? Why wouldn't you let them use it?
    10-06-2016 01:00 PM
  15. debdroid1a's Avatar
    I just want someone to tell me what to do
    There's been suggestions. Only you can make the final decision.
    10-06-2016 01:06 PM
  16. debdroid1a's Avatar
    Why on earth do you let 2 toddlers play with an $800 glass phone? LOL
    Agree. A $50 Kindle Fire would be better is think. They have a kids version that's even guaranteed although it costs more.
    10-06-2016 01:07 PM
  17. mscjr's Avatar
    There's a lot of 'borrowed trouble' in this thread.

    • FACT: There was a sporadic issue w/ new Galaxy Note 7s that resulted in a recall;
    • FACT: A recall was issued, phones were designated safe;
    • FACT: A single Note 7 combusted on an airplane.


    If you have a Note 7, I think your odds are pretty good that nothing bad will happen to it.

    What I would be looking for in the very near future:
    • Zero examples (corroborated or anecdotal) of combustion or heat;
    • Zero declarations of travel bans on the device;
    • Zero extension of returns;
    • An official statement from Samsung declaring this as a singlular incident.


    Provided all of the above happen over the next week or two, I'd be fine with it.
    10-06-2016 01:11 PM
  18. dadsterflip's Avatar
    I just want someone to tell me what to do
    Apple likes to tell people what they can and can not do or have.
    10-06-2016 01:11 PM
  19. japhule's Avatar
    Doesn't seem like the phone was completely off when the incident happened. I'm guessing it was in process of powering down and something triggered phone to heat up.
    10-06-2016 01:15 PM
  20. rushmore's Avatar
    Considering if Samsung really thought there was a bigger issue, Gear VR use alone would be enough for Samsung, to say, RETAILERS: STOP SELLING THE NOTE 7!!!!

    I think there is a perspective issue here, but perspective usually becomes reality- especially once the mental wonders of the media are involved. Case in point some of the doofus comments being made by the media in regards to the hurricane. Nothing like an art degree reporter (if that) making science comments
    10-06-2016 01:16 PM
  21. Rob.G's Avatar
    I've quickly read over this thread since I started reading it yesterday so I hope I don't repeat anything overly obvious...

    It seems to me that the phone itself isn't the problem; it's the battery. I've read that they're using the same battery as before, but have fixed (supposedly) the defect that was causing the fires. I think they need a better quality battery. Heck, the one thing I wish they'd get from this is that the battery SHOULD BE REMOVABLE. This feature alone could have solved a TON of problems... rather than replacing all those phones, just send out new batteries.

    Like others have said, there is no other Android device out right now that I would want. A Pixel MAYBE but it's still a ways off. So if I end up giving this thing up, I'll end up with an iPhone 7 Plus... and like I've said before, I'm not a fan of iOS.

    Meanwhile, I will continue to use mine and if anybody around me wants to freak out about it, I'll politely suggest they self-fornicate.
    shaleem likes this.
    10-06-2016 01:41 PM
  22. LeoRex's Avatar
    If they're permanently banned on airplanes, that would be it for me - I routinely travel for work :-(
    If they do that, based on this one case, Samsung sues and either forces the FAA to lift the ban, or force the ban on all phones, regardless of make.
    10-06-2016 01:46 PM
  23. Bbarbie's Avatar
    As i use my phone and write this message i have again started to worry about the explosion. I hate not having peace of mind but i don't like any other phone out there either.
    2ndHalfCor likes this.
    10-06-2016 01:48 PM
  24. rimz808's Avatar
    You want a Guarantee.
    Is that what you are asking for.
    Do you like your S7 edge? How is the battery life? I have a note7 and I am not pleased with battery life - drains about 10% each hour, so I am only getting about 10 hours of battery life. Way shorter than I was getting with my iphone 6 s plus. I am thinking about exchanging it for the S7 edge. Plus, with the note7 recall battery explosion still a possiblity.. makes me really consider switching.

    How has your s7 edge battery life been?
    10-06-2016 01:59 PM
  25. edubb256's Avatar
    I just want someone to tell me what to do
    ...Then ya shoulda bought an iphone!
    billykac and debdroid1a like this.
    10-06-2016 02:01 PM
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