10-08-2016 10:36 PM
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  1. Remy Newlander's Avatar
    Ordered 2 Notes on 8/29 that I have been waiting on. ATT just cancelled my order. I have a feeling this means they are pulling the Note 7.

    When I call up it says my order is being processed but I just got the email the product I requested is no longer avaliable.

    10-07-2016 01:00 AM
  2. E Padilla's Avatar
    Could be possible. ATT are probably putting the Note 7 on hold again until things are cleared up with the recent Note 7 investigation.
    10-07-2016 01:24 AM
  3. Remy Newlander's Avatar
    The thing is I had a BOGO on these. I understand a delay but a cancelation would effect that. Hope they honor it.
    10-07-2016 01:47 AM
  4. leozone97's Avatar
    The carriers have to protect themselves as well. They're going to most likely pull the phone...indefinitely
    10-07-2016 02:33 AM
  5. Jona005's Avatar
    Hmmm.
    10-07-2016 05:55 AM
  6. donm527's Avatar
    Yeah, we'll have to see what they find with this latest phone that exploded on the plane, if any long delay on that or any more instances come up to raise doubts... you think the carriers want to deal with another recall with holiday season coming up?

    The carriers have to protect themselves as well. They're going to most likely pull the phone...indefinitely
    10-07-2016 07:00 AM
  7. trucksmoveamerica#AC's Avatar
    Go to Verizon, they have phones to sell, money to make, commissions to make
    10-07-2016 07:18 AM
  8. jbcatl's Avatar
    I got my Note 7 through a Samsung BOGO deal with AT&T (wife got an S7). If AT&T is cancelling the recalled phones then they better take mine back or trade it for something else. I left iOS less than two months ago and after all of this hassle and uncertainty would happily go back. I like the Note 7 but tired of this fiasco.
    10-07-2016 08:38 AM
  9. badMojo69's Avatar
    WOW they did pull it from their web site. In store exchange only. They are dumping this phone.
    10-07-2016 08:51 AM
  10. lcal's Avatar
    My mom has a Note 4 and, really, the only thing she absolutely despises about it is that she doesn't get to choose when an OS update comes down because ATT only lets you refuse the update 3 times before it's pushed automatically. I don't mind that, but, she's had iPhones before and loved the fact that she could update the software whenever she wanted.
    10-07-2016 08:52 AM
  11. donm527's Avatar
    I didn't know AT&T was back to selling new Notes anyways. I've been waiting for them to do so and could have sworn it wasn't available on their website last I checked a week ago.

    WOW they did pull it from their web site. In store exchange only. They are dumping this phone.
    10-07-2016 08:57 AM
  12. dan richards3's Avatar
    I didn't know AT&T was back to selling new Notes anyways. I've been waiting for them to do so and could have sworn it wasn't available on their website last I checked a week ago.
    They haven't sold them yet. I've been waiting for ages to buy it. Its been exchange only since this whole thing went down. And it's not looking any better for at&t customers. I had to get a new phone and was hoping to exchange it within the grace period for the note 7 but not counting on it now.
    10-07-2016 09:24 AM
  13. mscjr's Avatar
    They're probably just being prudent waiting for the fiasco to blow over, or the device to be cancelled.

    Fire sale incoming!
    dstrauss likes this.
    10-07-2016 09:34 AM
  14. Tiko7523's Avatar
    WOW they did pull it from their web site. In store exchange only. They are dumping this phone.
    always been like this since the recall.
    10-07-2016 09:42 AM
  15. dstrauss's Avatar
    They're probably just being prudent waiting for the fiasco to blow over, or the device to be cancelled.

    Fire sale incoming!
    Wow, so many puns, so little time...
    Jona005 and libra89 like this.
    10-07-2016 10:07 AM
  16. Blues Fan's Avatar
    If the Note 7 is being killed, I guess the S7 Edge will be the main top phone until the S8 comes out?
    10-07-2016 10:09 AM
  17. anon(782252)'s Avatar
    If the Note 7 is being killed, I guess the S7 Edge will be the main top phone until the S8 comes out?
    As of right now there's nothing official about it being killed. If it was killed, the S7 Edge would be the top phone for Samsung but not the top android phone.
    10-07-2016 10:24 AM
  18. Remy Newlander's Avatar
    Go to Verizon, they have phones to sell, money to make, commissions to make
    I work for ATT, no go...

    I'm going to call up in like an hour and get to the bottom of this.
    10-07-2016 10:28 AM
  19. Jona005's Avatar
    If the Note 7 is being killed, I guess the S7 Edge will be the main top phone until the S8 comes out?
    This seems like a good time for renaming the phones in some way. With there having already been a galaxy note 8.0 tablet, it seems odd that they would make a note 8. If they want to keep the numbers the same I'm curious what they will do.
    10-07-2016 10:29 AM
  20. D13H4RD2L1V3's Avatar
    WOW they did pull it from their web site. In store exchange only. They are dumping this phone.
    They haven't sold it yet, though.

    Sprint, Verizon and T-Mobile are the only ones selling it so far.
    badMojo69 and pmendu like this.
    10-07-2016 10:45 AM
  21. LeoRex's Avatar
    Why not call AT&T and get the reason why it was cancelled rather than making big, speculative leaps?
    rsmin, LegalAmerican and gozirra like this.
    10-07-2016 10:52 AM
  22. nizmoz's Avatar
    WOW they did pull it from their web site. In store exchange only. They are dumping this phone.
    It's been that way on their website since the recall started. They haven't allowed anyone to start selling them yet in AT&T.
    10-07-2016 10:52 AM
  23. LeoRex's Avatar
    It's been that way on their website since the recall started. They haven't allowed anyone to start selling them yet in AT&T.
    Perhaps they still have too many recall units out in customers hands and don't want to start selling new until they get the last few holdouts.
    10-07-2016 10:56 AM
  24. Remy Newlander's Avatar
    Why not call AT&T and get the reason why it was cancelled rather than making big, speculative leaps?
    If you look at my first post I did call and the order says it's still being processed.

    This is not a "big leap." Companies do not just say, "hey we really don't need your money, sorry your order is canceled." Unless they are forced to.

    To be fair it was never for sale on the website or store front. I work in a store I know we haven't sold any replacement devices.
    ejordan likes this.
    10-07-2016 11:08 AM
  25. LeoRex's Avatar
    Well, sure, but it is still speculation. Has AT&T come out and told you the reason for the cancellation?
    10-07-2016 11:11 AM
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