10-11-2016 09:36 AM
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  1. chyeo1979's Avatar
    I have been following this board since I had an original note, bought on launch day. Not to sound like I am attacking, but of all the comments, you seem too be the only one who wont acknowledge that there could be a problem. You seem to want to put the blame on everyone, accuse them of manufacturing a story instead of the fact there could be a problem with the device.

    Like many, I returned my original Note 7. It was the first Samsung I had that I liked. I decided my families safety was not worth the risk. I decided not to get a replacement and am glad I opted to go that route.
    I am definitely not trying to defend it. I am just saying it will be really easy to fake such stories. It's a competitive world out there and people do anything for money.

    I'm sure it won't put us in more danger to wait a few days for Samsung to finish investigation. Once it's confirmed and they acknowledge it's still the same issue, we can close the episode and no more guessing..
    From A Buick 8 and jacques200 like this.
    10-10-2016 08:25 AM
  2. dstrauss's Avatar
    I am definitely not trying to defend it. I am just saying it will be really easy to fake such stories. It's a competitive world out there and people do anything for money.

    I'm sure it won't put us in more danger to wait a few days for Samsung to finish investigation. Once it's confirmed and they acknowledge it's still the same issue, we can close the episode and no more guessing..
    I haven't (in fact no one has) seen pictures of every "burned" device, but it would be an incredible conspiracy for folks to ignite their phones in a manner that ALWAYS resulted in a burn pattern on the front screen nearly identical to the battery location as shown in the iFixit teardown.
    10-10-2016 08:31 AM
  3. steveh552's Avatar
    I am definitely not trying to defend it. I am just saying it will be really easy to fake such stories. It's a competitive world out there and people do anything for money.

    I'm sure it won't put us in more danger to wait a few days for Samsung to finish investigation. Once it's confirmed and they acknowledge it's still the same issue, we can close the episode and no more guessing..
    The fact they are "adjusting production" or I assume stopping based on the AC article, that tells me they believe there is a problem,
    10-10-2016 08:33 AM
  4. steveh552's Avatar
    I haven't (in fact no one has) seen pictures of every "burned" device, but it would be an incredible conspiracy for folks to ignite their phones in a manner that ALWAYS resulted in a burn pattern on the front screen nearly identical to the battery location as shown in the iFixit teardown.
    A friend who is a fire investigator explained exactly why they all look the same. The same type of burn typically has the same type of burn pattern. Not to hard to see that.
    10-10-2016 08:35 AM
  5. trucksmoveamerica#AC's Avatar
    I'm no Cramer fan (he is an Apple fanboy and nut job) but whatever his source I think they and Nick are on to something. Many of the reported fires have been with people whose butt cheeks are being heated up. Anecdotally, my local AT&T corporate store said they had one pop and start buring the battery in the back office that was a return from a customer who said they dropped it. Either way the phone is under pressure stress (never have understood the desire to back pocket a $500-1000 device).

    We've always know that dropping/smashing a lithium ion battery is dangerous and a fire risk. For whatever reason, my money is on too much battery in too small of a space that is subject to pressure problems...would explain round two of incidents even if they think the batteries are more reliable.

    This is such a sad outcome - the GN7 was the first (and only) Android device that lured many of us iPhone Plus users to a pen based phablet. It is amazingly thin, light, and easy to handle one-handed for it's screen size, but maybe that is the reason it is having an inordinate number of failures. And please, don't point to other phones that do the same thing - their numbers are far fewer, and supporting bad behavior on one device by pointing to another is merely misdirection, or at worst a strawman argument.
    I agree with you. That's why I started a post asking if the fix to the problem was a smaller battery would you do it. Most answered and said it's to late.

    New phones are coming out, people got to play with the new, now old toy, now they want the new toy coming out and there is a way to do it now. I am waiting for investigation and I will do another recall of needed. If the n7 gets scrapped by Samsung then I will probably just refund and go back to my n5, wait for the n8. Maybe Samsung will put the n8 before the s8 release date. LOL

    I would go to the s7 edge but there are reports of them burning up, over heating and getting hot. My n7 does not get hot ever, the first phone I have ever had that doesn't get hot. I wireless charge and fast charge. I take that back. The only time my n7 got hot, 105°, was when I used Samsung's battery case which I returned.
    10-10-2016 08:35 AM
  6. chyeo1979's Avatar
    I haven't (in fact no one has) seen pictures of every "burned" device, but it would be an incredible conspiracy for folks to ignite their phones in a manner that ALWAYS resulted in a burn pattern on the front screen nearly identical to the battery location as shown in the iFixit teardown.
    Once you can ignite the battery from within, it will almost burn the same way like what you see. Two ways to do it is to ram a hard object into the battery or put the phone under direct heat until the battery ignites. Some of the previous reported cases were already proven to be done so.
    10-10-2016 08:37 AM
  7. fragologist's Avatar
    Hopefully this battery issue will lead better battery technology
    10-10-2016 09:21 AM
  8. tntiger's Avatar
    Well if they are definitely recalling the replacement note7 then i would have 2 note7 too send back lmao. The original recalled note7 and my replacement note7. I'm waiting for that box from verizon to send 1st one back.
    Same here - along with 3 cases, 2 chargers and 2 screen protectors the majority of which can't be returned.
    Joeykool likes this.
    10-10-2016 09:42 AM
  9. LailaAK's Avatar
    I find it curious that people credit the presence or lack of a removable battery as a conspiracy to force obsolescence rather than an action taken in step with the design philosophy. Some people think OEMs want their phones to have a bad experience? How do they get brand retention then?
    I've never heard of iPhone users complaining/whining
    about the lack of removable batteries.

    The story is very different in the Android world. Almost
    every other week, you hear people complaining/whining
    about the lack of removable batteries on phones that
    previous had them.
    Nostromo79 likes this.
    10-10-2016 09:42 AM
  10. LailaAK's Avatar
    Same here - along with 3 cases, 2 chargers and 2 screen protectors the majority of which can't be returned.
    The local Verizon corporate store is allowing customers to exchange
    all Note 7 accessories. If you bring back the recalled Note 7 or the
    "safe" replacement Note 7 back and exchange it for a different phone
    (S7, iPhone, Moto, or whatever), they'll give you credit for *any* Note 7
    accessories that you originally bought from Verizon corporate
    store or VerizonWireless.com
    towards the purchase price of the
    accessories for the new phone. (but only good towards accessories
    sold inside the Verizon corporate store, of if they don't have it in store,
    they'll order it and have it shipped directly to you)

    IMHO, that's more than fair. I'm just mad that Samsung.com doesn't
    allows Note 7 accessories to be returned.

    As much as I dislike Verizon, they certainly do know how to take care
    of customers. That's one reason I still have not switched to T-Mobile
    or AT&T yet. Their corporate stores here are extremely stingy when
    it comes to little things like that.
    10-10-2016 09:49 AM
  11. keepnitreel's Avatar
    The local Verizon corporate store is allowing customers to exchange
    all Note 7 accessories. If you bring back the recalled Note 7 or the
    "safe" replacement Note 7 back and exchange it for a different phone
    (S7, iPhone, Moto, or whatever), they'll give you credit for *any* Note 7
    accessories that you originally bought from Verizon corporate
    store or VerizonWireless.com
    towards the purchase price of the
    accessories for the new phone that you pick out.

    As much as I dislike Verizon, they certainly do know how to take care
    of customers. That's one reason I still have not switched to T-Mobile
    or AT&T yet. Their corporate stores here are extremely stingy when
    it comes to little things like that.
    That's only if you purchased the accessories from Verizon... I purchased my accessories from Amazon and so have others.... We're SOL on recouping cost..
    scottishlassy and Joeykool like this.
    10-10-2016 09:53 AM
  12. chyeo1979's Avatar
    I've never heard of iPhone users complaining/whining
    about the lack of removable batteries.

    The story is very different in the Android world. Almost
    every other week, you hear people complaining/whining
    about the lack of removable batteries on phones that
    previous had them.
    Ya. Yet when LG gave them what they wanted in G4, and with rather good reviews + superb camera, the sales is not even as good as G3. So I came to the conclusion that only a small group of users are repeating this same request over and over lol
    10-10-2016 09:57 AM
  13. spridell's Avatar
    The fact they are "adjusting production" or I assume stopping based on the AC article, that tells me they believe there is a problem,
    Agreed.

    IF Samsung is haulting production this is something that effects ALL note 7's worldwide. THey know something is up
    10-10-2016 09:58 AM
  14. castone001's Avatar
    So what phone are you all going with ? Back to the Note 5? or??
    10-10-2016 09:59 AM
  15. Joeykool's Avatar
    We went to a concert last night. I powered off my phone, placed it in a Pyrex plate and left it on the stove. I don't want to get rid of this phone, but petty crazy when you feel like you need to do this
    scottishlassy and jordans0nly like this.
    10-10-2016 10:00 AM
  16. Ruben Ocasio's Avatar
    Bad News Today it went Global Samsung is shutting down Note 7 for good, so everyone has to return there Note 7, so no OTA updates either.
    10-10-2016 10:00 AM
  17. Joeykool's Avatar
    So what phone are you all going with ? Back to the Note 5? or??
    Thinking a v20?
    10-10-2016 10:00 AM
  18. Joeykool's Avatar
    Bad News Today it went Global Samsung is shutting down Note 7 for good, so everyone has to return there Note 7, so no OTA updates either.
    Seriously? Link please!
    10-10-2016 10:01 AM
  19. Ruben Ocasio's Avatar
    Seriously? Link please!
    http://phandroid.com/2016/08/24/galaxy-note-7-review/
    10-10-2016 10:03 AM
  20. dec3ption's Avatar
    I'd love to get rid of it.. if only I could.... LOOKING AT YOU, BEST BUY!
    Joeykool likes this.
    10-10-2016 10:04 AM
  21. MikeS1971's Avatar
    I've never heard of iPhone users complaining/whining
    about the lack of removable batteries.

    The story is very different in the Android world. Almost
    every other week, you hear people complaining/whining
    about the lack of removable batteries on phones that
    previous had them.
    I'd be one of those people. This is my first phone with a non removable battery and its very inconvenient. Being able to carry two wafer thin batteries in my pocket and swap them in seconds was design genius. I'd gladly pay an increased price to have a version of a phone with swappable batteries thats not water/dust resistant, not as thin and have a plastic back cover.

    During the week it's not a big deal. My phone sits on the wireless charger while I'm at work and at home. But on weekends and vacations is when I need that instant replenishment in power.

    Someone needs to come up with a thin battery backpack that can quick charge while the phone is under heavy use.
    10-10-2016 10:04 AM
  22. supreme8124's Avatar
    Allnicksgone beat me to It! My opinion is people are putting note 7 in back pocket, and phone is getting squished shorting the battery. Phone does not need to be powered up for this to happen. I would pretty much say...take it to the bank!
    10-10-2016 10:05 AM
  23. LailaAK's Avatar
    That's only if you purchased the accessories from Verizon... I purchased my accessories from Amazon and so have others.... We're SOL on recouping cost..
    why not contact Amazon customer service and see what they
    can do to help you out? just explain to them that your had to
    return the Note 7 because it's a fire hazard after Samsung's
    recall. Ask them if you can return the Note 7 accessories.
    In fact, I'll do it when I get home and see if they'll allow me to
    return the Otterbox Defender case for my Note 7,which was
    purchased a couple of months ago.

    in my personal experience, Amazon is very understanding when
    it comes to stuff like this....

    I once got a refund for a $250 Optima Yellow Top car battery
    because it crapped out after 10 months. Optima refused to
    honor their warranty. I chatted with Amazon and they gave me
    $250 back.(actually, as Amazon gift card balance). That was
    before Optima changed its policy... now they do honor the
    warranty for car batteries bought from Amazon.
    keepnitreel likes this.
    10-10-2016 10:06 AM
  24. cikmatic's Avatar
    FeelsBadMan
    10-10-2016 10:07 AM
  25. Joeykool's Avatar
    The global recall was the sept 7th one. That just says they are stopping production.... unless I am missing something?
    10-10-2016 10:08 AM
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