10-11-2016 09:36 AM
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  1. trucksmoveamerica#AC's Avatar
    Bringing this over from the comments of the AC article. I take no credit for finding it. If true, this paints Samsung in a very bad light.

    http://www.wkyt.com/content/news/Nic...396431431.html
    The following is copied out of the report, it's the text he received by mistake. My question is, what exactly was this guy threatening to do and see if he would actually do it.

    "That message read: Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it"
    10-09-2016 09:22 AM
  2. supreme8124's Avatar
    In a earlier post it was mentioned "hope carriers didn't put stickers over recalled units". I wondered the same thing, because why did we have to do an update to get green battery? If the phones were new why didn't samsung do it at the factory when they were made?
    10-09-2016 09:23 AM
  3. raqball's Avatar
    I was on a recent Southwest flight and they went even a step further, or less, depending on how you look at it..

    They didn't say Note 7 they said NO SAMSUNG..

    Now that has to be seriously killing Samsung's name brand...

    I was surprised they didn't say Note 7's and just said Samsung.. After that the attendants were eyeballing everyone using a phone. I heard them ask one guy to turn his off once we were in air. I don't know if he had a Note 7 but he obviously had a Samsung...
    10-09-2016 09:24 AM
  4. ehosey2's Avatar
    What happens to all of our accessories that we bought such as cases? Do we just eat the cost of those or will there be a process of reimbursement from Samsung?
    10-09-2016 09:25 AM
  5. droidman2177's Avatar
    you,re gonna eat. Just like me. It really sucks.
    jimd1050 and jordans0nly like this.
    10-09-2016 09:26 AM
  6. BarfingMonkey's Avatar
    10-09-2016 09:26 AM
  7. edhawk's Avatar
    Coming soon to a back pocket, sofa, desk or plane near you......
    jimd1050 likes this.
    10-09-2016 09:28 AM
  8. olga421's Avatar
    Honestly I don't give @#$& about the accessories, I will go right back to my trustworthy BlackBerry , this has been a total fiasco if and that's a big if all of these Note7s catching fire are legit , so will wait sometime this week to hear what Samsung will do .
    10-09-2016 09:29 AM
  9. trucksmoveamerica#AC's Avatar
    Another what.. Picture not Loading
    10-09-2016 09:30 AM
  10. WalkingHorse's Avatar
    I'm chillin' on the sidelines with Omgitselaine , French and my Note 7 until further notice from Samsung.
    French, scottishlassy and iamdld like this.
    10-09-2016 09:30 AM
  11. trucksmoveamerica#AC's Avatar
    I bought mine thru Verizon, they said they would credit my account for them.
    jordans0nly likes this.
    10-09-2016 09:31 AM
  12. jimd1050's Avatar
    It loads fine... trucksmoveamerica#AC, you are doing something wrong! It's a short animated gif of a Restaurant Worker taking one off a table with Oven Mitts on and carrying it away!
    10-09-2016 09:32 AM
  13. Milt K's Avatar
    In a earlier post it was mentioned "hope carriers didn't put stickers over recalled units". I wondered the same thing, because why did we have to do an update to get green battery? If the phones were new why didn't samsung do it at the factory when they were made?
    The green battery update could've just been a UI revision to plainly mark the phones as "safe." This is corroborated by the fact that Verizon only sent out a 80MB update while the other carriers received ~300MB updates for the green battery updates that included other enhancements that we VZW customers would never get.

    The battery fixes themselves could've just applied to the phones after a certain manufacturing date so those phones wouldn't have had a software update when shipped from Samsung. I'm curious if the more recent replacements come with the green battery updates pre-installed from the factory now. Mine didn't and it was a 9/8 manufacturing date.
    10-09-2016 09:33 AM
  14. French's Avatar
    Seriously, the sense of entitlement that people have coming out of this unfortunate ordeal is pretty sad. I'm not at all a Samsung shill but expecting Samsung to "bribe" people with offers of compensation for staying with their brand is ludicrous. No matter what happens with the Note 7, they're still a diversified (in all facets of electronics manufacturing) multi-billion dollar company in the business to make money, not to appease people who choose to stick with their Note 7 and expect to be rewarded.
    Whoa Nellie...I'm not looking to be compensated for staying with Samsung. I would want to be compensated because I DID stick with Samsung; that is if they end up recalling and discontinuing this device and therefore it will receive no support or updates, and even worse force an update on me that will make my phone unusable. I don't think this is entitlement...I've spent my time, trouble and money. So yeah, simply reimbursing me for the device when I've spent far more than just the purchase price, I shouldn't come out LOSING in the situation. Now if the device stays on the market and they continue to support it in the manner a flagship phone should be supported, then I don't expect compensation for that because they have given me what I paid for...a phone that works and that isn't a danger to me and anyone around me.
    ehosey2, Breuklen and jackash0912 like this.
    10-09-2016 09:34 AM
  15. ThrottleJohnny's Avatar
    That text looks bad, but I hope it's being taken out of context. Who was this rep texting? And why a text rather than an extension? Very bizarre situation.

    I'm curious as to how the S line is doing in the meantime.
    10-09-2016 09:34 AM
  16. trucksmoveamerica#AC's Avatar
    It loads fine... trucksmoveamerica#AC, you are doing something wrong! It's a short animated gif of a Restaurant Worker taking one off a table with Oven Mitts on and carrying it away!
    What an I doing wrong. Every other picture on other posts show up just fine, this one I get this

    jordans0nly likes this.
    10-09-2016 09:34 AM
  17. French's Avatar
    That text looks bad, but I hope it's being taken out of context. Who was this rep texting? And why a text rather than an extension? Very bizarre situation.

    I'm curious as to how the S line is doing in the meantime.
    Probably great since they are replacing Note 7s with the S7 and Edge (or at least that's what they did originally as "loaner" devices). So on paper they probably look to be doing very well.
    10-09-2016 09:36 AM
  18. jimd1050's Avatar
    The OP just added another link - try the 2nd one!
    10-09-2016 09:37 AM
  19. jgraves1107's Avatar
    In a earlier post it was mentioned "hope carriers didn't put stickers over recalled units". I wondered the same thing, because why did we have to do an update to get green battery? If the phones were new why didn't samsung do it at the factory when they were made?
    That is the serious question I made. I find it a bit of a problem that my date is 9/6 and not later. I am also wondering if this heat sink is too close to the battery.
    10-09-2016 09:38 AM
  20. olga421's Avatar
    It could be an iPhone 7 or plus yes???
    debdroid1a likes this.
    10-09-2016 09:39 AM
  21. jvak55's Avatar
    well it will be a sad day for me as I am a spen user for work between architects and myself for corrections and re design aspects.
    Still have my Note 2,4,& 5 till we see what happens.
    It's a sad day in Samsungville.
    Best of luck to all Note 7 buyers / users.
    I was on way to pick one up just as this all started.
    10-09-2016 09:39 AM
  22. trucksmoveamerica#AC's Avatar
    The OP just added another link - try the 2nd one!
    Thanks. The link worked.
    10-09-2016 09:41 AM
  23. Strong_Genetics's Avatar
    No there's a video and it's clearly a Samsung device.........This sucks man lol ...... Definitely gonna recall it
    10-09-2016 09:42 AM
  24. naturecannon's Avatar
    After the accidental text from Samsung, I would most definitely label Samsung as shady. Damage control at best.

    RIP NOTE 7. Thanks for wasting a few months of my time Samsung. I have wasted so much of life's times on this phone. I bet my wife and I have over 8 hours at Best Buy alone now, another few hours at ATT. Now we have to return and replace once again. N7 was a great phone but not great enough to go through all this craziness.

    At the near 1k price point this N7 should have been a solid device. We all just leased a headache. I have had aot of patience with Samsung but those days are over
    10-09-2016 09:42 AM
  25. Milt K's Avatar
    Whoa Nellie...I'm not looking to be compensated for staying with Samsung. I would want to be compensated because I DID stick with Samsung; that is if they end up recalling and discontinuing this device and therefore it will receive no support or updates, and even worse force an update on me that will make my phone unusable. I don't think this is entitlement...I've spent my time, trouble and money. So yeah, simply reimbursing me for the device when I've spent far more than just the purchase price, I shouldn't come out LOSING in the situation. Now if the device stays on the market and they continue to support it in the manner a flagship phone should be supported, then I don't expect compensation for that because they have given me what I paid for...a phone that works and that isn't a danger to me and anyone around me.
    So the fact that people could triple-dip and get all those free toys from the Samsung promotions (which equates to the cost of a new phone BTW) plus $25 bill credits wasn't enough for your troubles? It was definitely worth it to me and if I had to switch to a new phone while still being able to keep those toys all the better. I for one would be sad if they discontinued and dropped support for the phone as I really love it but to expect compensation from Samsung for all the "inconvenience" is simply unrealistic. They've apologized over and over again in public press releases and spent over $1B during this whole ordeal including subsidization for loaners and other stuff for people who would "stick" with them.

    Guess people have different tolerances to do these things and expectations of what their time is really worth...seriously what else would you want? A free upgrade to a S8? A check for the phone plus your refund if you return it back to the carrier? A paid vacation to South Korea to quell any anxiety regarding their QA process? If people are really that frustrated now due to the anxiety on when and if the phone does get recalled and discontinued, just turn the phone in for a refund now and get whatever you want. It's really not that difficult...and the drama here is hilarious!
    10-09-2016 09:43 AM
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