1. neutron's Avatar
    Exchange Only At AT&T-screenshot_20161009-105404.jpg

    Just saw this on AT&T website. This is different from yesterday. I was just at the corporate store on Friday when news was breaking that the carriers would be accepting replacement N7s. The store employees were clueless on Friday when I expressed interest (and willingness) to exchange.

    Still no official word from AT&T. Frustrating when the employees are the last ones to know what is going on. I love my N7. Took me a very long time to feel comfortable with Samsung. With nothing else in the AT&T inventory interesting to me, I am going to see about getting my Next agreement cancelled. Already have a Pixel XL on pre-order.
    shaleem likes this.
    10-09-2016 10:05 AM
  2. E Padilla's Avatar
    It was always only in store exchange.
    10-09-2016 10:24 AM
  3. jsgiv's Avatar
    Per the att statement page on the Note 7 - they've stopped exchanges as well...


    https://www.att.com/esupport/article...less/KM1122948


    Quotes from the article:

    "However, based on recent reports, AT&T is no longer exchanging customers into new Note7s at this time, pending further investigation of these reports"

    "Is this a stop sell?
    No, this is a stop exchange. We have not been selling Note7s since Samsung and the CPSC instructed us to stop selling Note7 devices purchased before September 15. The new Note7s that arrived in our stores on September 21 have been available for exchanges to customers with recalled Note7s."
    10-09-2016 10:36 AM

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