10-12-2016 09:27 AM
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  1. mikechaudron's Avatar
    Agree. I'm trying to get my replacement Note 7 replaced. However Best Buy isn't honoring Sprint's offer to replace them for any other Sprint phone and I went to three Sprint stores Friday to no avail. I spent much of yesterday interacting with Sprint care.

    I complained to Sprint's CEO on Twitter and things are starting to happen. Apparently a Sprint technician is going to call me today. We'll see what happens.

    I really hate this because I really like the N7, but I value my family's safety more it is time to move on.
    RobertP1 likes this.
    10-09-2016 08:08 AM
  2. BlackZeppelin's Avatar
    Why does everyone think the S8 will have no issues? It doesn't seem that Samsung has figured out the battery issue yet if this is still happening.
    I'm sure the development of the S8 is on hold pending this investigation of these issues. The worst thing Samsung could do right now is release another phone with issues.
    The Note 7 is unprecedented for Samsung. I'm sure they will learn their lesson and really clamp down on quality control. They have still have months to do an analysis and get their batteries right again. Remember, this mass recall was a one off.

    The attempted fix on the Note 7 was done on the fly. That's the difference.
    10-09-2016 08:08 AM
  3. imartez's Avatar
    After this fiasco, I feel bad for anyone traveling with a Note 7. I cannot see any airline allowing this phone on their planes. I do a lot of traveling for work and that is the main reason I returned my Note 7. For a $900 phone, I should be able to use it anywhere and not be limited.

    If the Note 7 is recalled again, I don't see Samsung keeping this device around. It may be discontinued.
    10-09-2016 08:21 AM
  4. donm527's Avatar
    Of course not... but if they produced a phone with issues... they'll have to prove themselves with future issues.

    Samsung latest release has been the Note 7 and it's gonna be fresh on peoples minds... they will have to show and convince people with the S8.

    So if a company makes a particular phone model with issues, then all their models will have issues in the future and never be good? Well I guess Samsung phones are doomed forever with that logic.
    10-09-2016 08:28 AM
  5. anthonium's Avatar
    I'm glad I came across this thread. The V20 will replace the note 7. I respect LG for still doing removable battery.
    10-09-2016 08:36 AM
  6. rdcrds's Avatar
    I'm glad I came across this thread. The V20 will replace the note 7. I respect LG for still doing removable battery.
    But the phone can't compare to the note 7 in every way
    10-09-2016 08:38 AM
  7. jeslevine's Avatar
    In my view, whether fair or not, the Note 7 has been branded as a flawed device, and if nothing else, its resale value will be affected by that.

    If not for the potential safety issues, for the resale issue, if I owned a Note 7, I would take opportunity to return it, since the major providers are given customers the option to do so.

    As to what I would replace it with, I would wait until I see how the Pixel and V20 fare when they are released.

    The advantage the Pixel phones have is running the latest and greatest from Android, as long as you buy the phone directly from the Google store.

    I have a Nexus 6P, and as far as I am concerned it is great. If I didn't have the 6P I would definitely be looking at the Pixel.

    The removable battery and memory I really like in the V20, but would need to see its performance when it is released
    10-09-2016 08:46 AM
  8. Milt K's Avatar
    This is 2nd time in 2 days for me that mines gotten up to 105° earlier it was 108° while charging so I turned it off.I'm starting to get concerned and I'm wondering at what point is too hot when things start catching on fire? https://uploads.tapatalk-cdn.com/2016...701d02d1fb.jpg
    Mine gets that hot when I'm using the Samsung Fast Charge car charger and listening to a Podcast at the same time. Once I take it off the charger, the temperatures drop quick. Also, during simultaneous download processes it can get that hot.

    Under normal use it never gets that hot. Did you take that snapshot during fast charging or while downloads were happening??
    10-09-2016 09:04 AM
  9. nizmoz's Avatar
    I'm done. I decided to send my Note 7 back. Packed it up to take to AT&T shortly once they open. Sadly I only have a Microsoft Lumnia 640 go phone I can use for the time being...which sucks!
    RobertP1 likes this.
    10-09-2016 09:06 AM
  10. rushmore's Avatar
    I'm glad I came across this thread. The V20 will replace the note 7. I respect LG for still doing removable battery.
    I was looking at it, but one of reasons I moved from the MXPE was battery life. Based on current reviews battery life is worse than the MXPE. No need to lug a battery with Note 7, since 40% more battery life. 80% more for video playback and streaming. The V20 display is a battery drainer on roids.
    10-09-2016 09:10 AM
  11. stmax's Avatar
    On a side note I called Bell Mobility up here and they hadn't even heard that there might be an issue with the replaced model. Looks like we have to wait for an official notice from ss first.
    10-09-2016 09:21 AM
  12. DestinedtoGame's Avatar
    Neither. Note 7 wins.

    Better display than both

    40% better battery life than V20 in QHD and more then Pixel in FHD.

    FHD still looks better

    Better form factor

    Better low light pics

    Integrated pen

    No navigation bar taking 15% space with a lot of apps.

    The list is tripled compared with iPhone
    You are not helping. We don't want to buy bombs
    Wiley_11, Amele and libra89 like this.
    10-09-2016 09:49 AM
  13. billykac's Avatar
    I was hoping that what I wrote in the OP might make things clear...

    As of this morning, I am finding myself in the position of considering returning my N7. I love the phone features, design and build, but there are so many issues surfacing, rational ones actually, like future software updates, carrier support, future value and many others, that have me thinking. With all four major carriers offering immediate return/refund and/or exchange policies, it points to the importance of the "perceptions" surrounding this phone.

    I love the N7 - and I think most of us here would agree that it's far out front of everything on the market. And, the new phones will not best the N7 on every front, for sure. But, some of us may be moving on, depending on how Samsung responds. Waiting for that response is clearly a pivotal decision point for me.
    Joeykool likes this.
    10-09-2016 10:02 AM
  14. jerrycau123's Avatar
    I tried the v10 and I hated that phone!
    Google Pixel.
    10-09-2016 10:32 AM
  15. nocaldawg's Avatar
    Would be interested in everyone's thoughts on this.
    10-09-2016 10:39 AM
  16. ThrottleJohnny's Avatar
    The irony is I'd probably take an iPhone 7 plus over either the LG or Google phone . Luckily my S7 Edge is still the best phone out right now besides the N7 imo, so I'll be keeping it until the big phone showdowns of the next March/April.

    Not trusting the Pixel until it's been out awhile, and it seems like LG doesn't want my money. So if I were upgrading, it would be Apple, although there stagnant designs don't really wow me either.

    The irony is it's Samsung that was firing on all cylinders until this Note mess. They were truly leading everyone.
    10-09-2016 10:50 AM
  17. tclarson1's Avatar
    I guess I am going to to just pre-order the the pixel XL from Verizon and see how this mess plays out when it is delivered on the 20th.
    jordans0nly likes this.
    10-09-2016 10:58 AM
  18. E Padilla's Avatar
    I'm keeping my Note 7 and just upgrade next year into the Note 8. I also have a fully paid off Note 5 so I can always swap if a replacement happens on the Note 7. I'm 100% sure I wouldn't be able to sell the Note 7 for a good price so I'm not paying it off lol.

    I'm not happy with either the LG V20 or the Pixel phone. It would have been great if there were other phones with stylus capability.
    10-09-2016 10:58 AM
  19. jamesrick80's Avatar
    Going to the LG V20... no choice and that's the only phone with at least some decent features...and the s7 edge seems ancient now ...
    10-09-2016 11:03 AM
  20. neutron's Avatar
    I'm in the same boat. I do not like the S7. I'm looking forward to the Pixel XL (on pre-order). The only concern is the lack of HD Voice and WiFi calling I get to enjoy with the N7.
    10-09-2016 11:05 AM
  21. Kilroy672's Avatar
    Would be interested in everyone's thoughts on this.
    Nice avatar btw. One of my favorite college teams outside Ohio St. I would chose the S7Edge. Awsome phone had that before I got the N7 and used it again as loaner. Highly recommended.
    10-09-2016 11:05 AM
  22. jbcatl's Avatar
    I had an S7 Edge in Act I of the Note fiasco, and am considering getting another to maintain our BOGO deal. If I lose the BOGO I'll just go back to iOS with a 7 Plus. This entire experience has been frustrating and enlightening.
    10-09-2016 11:09 AM
  23. amyf27's Avatar
    I think I'm going to turn in my replacement Note 7. Thoughts on S7 Edge vs Note 5. I called my local Tmobile stores and they were fully aware of the issue and offering refunds on turning in the replacement Note 7s. I don't have to get another phone there I can get a used one cheaper and just return this for credit but debating.
    French likes this.
    10-09-2016 11:34 AM
  24. jfenton's Avatar
    Try and find a Note 5. Completely discontinued and unavailable for Sprint unless you buy a used device elsewhere.
    Fobbers likes this.
    10-09-2016 11:39 AM
  25. French's Avatar
    I'm still waiting to see what transpires but I am pretty much between these two devices as well should it come down to that. Verizon still has the Note 5 on their website, though with this fiasco who knows for how long.
    10-09-2016 11:41 AM
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