10-18-2016 09:51 PM
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  1. edhawk's Avatar
    $100 is going to work out to be about $5 an hour for all the time I have spent dealing with this. Still don't have my T-mobile bill straightened out yet, they charged me full price for my Note 7 when I turned it back, the first one. I'm on JOD, so it should've just terminated the lease. $1150 bill sitting out there, should be adjusted in 2 weeks or so, blah blah blah, know that will mean at least 1 more 30-45 min call back....
    10-13-2016 07:02 AM
  2. 5280's Avatar
    I wonder how long the $100 deal is. What if we want to hold off and see what the S8 series is like? Will they still give us the money then or do we have to swap now?
    10-13-2016 07:03 AM
  3. wkemp21's Avatar
    I'm waiting to see if the Blue Coral makes it to reality as well. Allows me to use my 7 for a little while longer, sincerely going to miss this phone.
    Viscomi4444 likes this.
    10-13-2016 07:08 AM
  4. amyf27's Avatar
    The info is on the samsung.com site as well as with their 800 hotline for Note 7 returns those people know what they're talking about and can help you
    10-13-2016 07:09 AM
  5. Aquila's Avatar
    Official recall on all Note 7 CPSC issues second Galaxy Note 7 recall — 23 new fires involving replacement Notes http://www.androidcentral.com/cpsc-i...lacement-notes
    10-13-2016 07:11 AM
  6. credo's Avatar
    Samsung is a little late with this deal. I already changed brands and turned my Note7 in yesterday. I might have got another Samsung with this credit because I would've been $100 closer to upgrading to the Note8 , S8 , etc.
    10-13-2016 07:16 AM
  7. Dracolan's Avatar
    It's a bill credit so you won't actually see any money. Just a cheaper phone bill.
    amyf27 and keepnitreel like this.
    10-13-2016 07:19 AM
  8. amyf27's Avatar
    It's a bill credit so you won't actually see any money. Just a cheaper phone bill.
    That works for me
    10-13-2016 07:37 AM
  9. ZOMMBIE1's Avatar
    This I great! Between the two 256 gb sd cards all the Samsung pay promotions and the bill credit for the first recall I've made almost 500$ for using 2 N7's for two months and not paying a dime. Also got all my cases and screen protectors refunded back to me from Amazon. Still losing a great device though. Oh well until the S8 the S7 edge will do just fine.
    amyf27 likes this.
    10-13-2016 07:40 AM
  10. k.scott's Avatar
    This I great! Between the two 256 gb sd cards all the Samsung pay promotions and the bill credit for the first recall I've made almost 500$ for using 2 N7's for two months and not paying a dime. Also got all my cases and screen protectors refunded back to me from Amazon. Still losing a great device though. Oh well until the S8 the S7 edge will do just fine.
    What did you have to do to get your Amazon N7 accessories refunded?
    I also read on the Samsung site and called the Note 7 recall hotline and spoke to a representative they said to call into your local carrier which I did. My carrier T-Mobile said that they will credit automatically $100 to my account within one to two billing Cycles
    10-13-2016 07:50 AM
  11. lanenubia's Avatar
    Samsung is a little late with this deal. I already changed brands and turned my Note7 in yesterday. I might have got another Samsung with this credit because I would've been $100 closer to upgrading to the Note8 , S8 , etc.
    You are still within your return window if you really want to take advantage of the $100
    amyf27 likes this.
    10-13-2016 07:51 AM
  12. amyf27's Avatar
    What did you have to do to get your Amazon N7 accessories refunded?
    I ordered mine from amazon and they just refunded me, mentioned I didn't even need to return the cases. Then again my cases were in the $10-20 range.
    k.scott likes this.
    10-13-2016 07:54 AM
  13. jlczl's Avatar
    I ordered mine from amazon and they just refunded me, mentioned I didn't even need to return the cases. Then again my cases were in the $10-20 range.
    Are you within the return period?
    10-13-2016 07:56 AM
  14. Kilroy672's Avatar
    I ordered my Spiegen case right before the first N7 was released am I entitled to get a refund from Amazon?
    10-13-2016 08:03 AM
  15. amyf27's Avatar
    Are you within the return period?
    I don't know the return period time frame. I remember I hadn't had the phone for more than maybe a week (?) The *first time recall* and I contacted Amazon-they provided a credit and said no need to return the cases. I kept those cases and used on the replacement phone. Still have the cases .
    10-13-2016 08:06 AM
  16. keepnitreel's Avatar
    You are still within your return window if you really want to take advantage of the $100
    I'd assume a restocking fee would apply at this point because the exchange has already been done..... Hopefully I'm wrong about this
    10-13-2016 08:26 AM
  17. jgraves1107's Avatar
    The article says that carriers will have a process for people that already exchanged.

    Samsung offers $100 credit to swap your Note 7 for another Galaxy phone http://www.androidcentral.com/samsun...r-galaxy-phone
    Might need to pay me more! And thats if they really want it back!! I have had it with these stories now. Rumor has it the N7 plane guys device was damaged causing the whole thing. I'm going and getting my N7 otterbox symmetry case back and firing it back up! Let it burn if it's gonna burn. Sits on a glass top when charging anyway. They can keep the money just leave mine alone. I'm gonna call Samsung and work my way up the chain til someone gives me what I want. Files to unlock and keep it from updating. Since if I keep it I have to pay Verizon the full amount I say fair trade. Maybe they will wake up and swap for a smaller battery if we all call and complain! Sorry but this phone is too good to let go of. If they can't duplicate it then this may have been more than we all thought.
    10-13-2016 08:44 AM
  18. jgraves1107's Avatar
    I can stomach a S7edge at $692 but no way would I do it for full price at $792.... This is something for me to think about.... It would leave about $400 to pay off next year on a payment plan. That'll leave me with a much better backup phone to fall back on in the future.
    It's as close to the N7 as u will get. Video capabilities r the same. It's worth it if u need a spare. I got it but now I just can't stand not using my n7. So I will use it as a back up and for vr.
    10-13-2016 08:46 AM
  19. Kilroy672's Avatar
    Now are they going to credit our bill $100 or take $100 a Samsung Galaxy phone of our choice? There is a difference. I'd rather take $100 off the phone. Still a tough choice.
    keepnitreel likes this.
    10-13-2016 08:46 AM
  20. budven's Avatar
    The Samsung web site states...

    What if I want to exchange my Galaxy Note7 for another Samsung smartphone?
    As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received.

    Less any incentive credits already received. What does that mean? It appears that the $25 bill credit will be subtracted meaning it is really a $75 credit.
    10-13-2016 08:48 AM
  21. keepnitreel's Avatar
    It's as close to the N7 as u will get. Video capabilities r the same. It's worth it if u need a spare. I got it but now I just can't stand not using my n7. So I will use it as a back up and for vr.
    Yeah, I know. Had a silver S7edge as a loaner. It's close to the N7 but at the same time it's not even close to a N7, if that makes any since...
    lizardchest and Harlemknight like this.
    10-13-2016 08:52 AM
  22. Carraser23's Avatar
    I'm sure everyone has already seen the apology video. They prioritized "beating" the iPhone over people's safety and will be tarnished for years to come.
    10-13-2016 08:54 AM
  23. Aquila's Avatar
    What video?
    skatergirl likes this.
    10-13-2016 08:58 AM
  24. skatergirl's Avatar
    Not sure this post has any relevance to the current situation.
    keepnitreel likes this.
    10-13-2016 09:03 AM
  25. dadsterflip's Avatar
    Note 7 is done but anybody else hear anymore fire? Seems it got quite after Samsung said they are canceling the note 7.
    10-13-2016 09:08 AM
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