Samsung has a lot of ego. Though I've been with them a long time, I'm tired of their poor customer support. Getting them to listen, and to a long term customer on Android since the beginning, Sammy doesn't give a darn. And frankly, I no longer care about them or their products! If they're not going to get off their soap box full of ego, I will be done with them.
They were forced into the TWO recalls due to poor design or QC. Had they not been FORCED, Sammy would have done nothing.
I've been around business a long time and Sammy is a company that needs to embrace HUMILITY. Unfortunately in their industry and neck of the woods, humility does not come easily. It reflects weakness. And that's what Sammy needs to embrace... they screwed up! Get humble Samsung!
Grow up Sammy!
What do they need to do to be humble?
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