01-03-2017 12:47 PM
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  1. Morty2264's Avatar
    Sorry you are unhappy with Samsung! What kind of phone are you using now?
    10-17-2016 06:27 PM
  2. PortablePete's Avatar
    A moto z force for work and ordered a pixel xl for personal. Now to find a tablet to replace my old note pro.
    10-17-2016 09:24 PM
  3. hasasimo's Avatar
    All understandable, but I think you're depriving yourself a bit by swearing off Samsung for good. Their flagship offerings really are unmatched. Right now it's the S7 Edge. The combination of hardware, features, and OS make it an easy choice over the Pixel IMO, and of course just leaves Apple in the dust. Granted, the latter isn't difficult to do.
    10-17-2016 09:28 PM
  4. KupKrazy's Avatar
    I will say it again, I totally get with it if you leave Samsung due to this and go somewhere else Android, but to jump ecosystems because of this just makes me think that you were never really sold on the Android OS. Yes, the Note7 had things we obviously wanted - but the bottom line is the Android ecosystem and platform that keeps me using Android as my primary phone. (I do have an iPhone 6 which will be upgraded soon.) This isn't an Android problem, it's a Samsung problem - and if I was going to abandon Samsung, I'd be looking at another Android OS phone.

    I think the 8 is going to be special for Samsung... 8 is revered as a very lucky number in China and other Asian countries - and I really think Samsung is going to try to hit it out of the park knowing how lucrative that can be.

    Likewise with Apple, their 10th Anniversary is next year and who knows what they have in store.

    I think next year we're going to see some pretty impressive **** from all sides.
    debdroid1a and mmsean like this.
    10-17-2016 09:36 PM
  5. james702283's Avatar
    Just got back from returning my N7. *tear*. So hard to give up such a great device but the Edge is a nice phone to tie me over and having no contract is nice!
    Bbarbie, Mark8768 and msndrstood like this.
    10-17-2016 09:39 PM
  6. billykac's Avatar
    All understandable, but I think you're depriving yourself a bit by swearing off Samsung for good. Their flagship offerings really are unmatched. Right now it's the S7 Edge. The combination of hardware, features, and OS make it an easy choice over the Pixel IMO, and of course just leaves Apple in the dust. Granted, the latter isn't difficult to do.
    I've got a household full of Samsung stuff, and who knows, I may not swear off Samsung on the phone front for good. I am just not comfortable with the mess we have all been in since early September, and I want to move past this.

    I fully appreciate that the S7 is your easy choice over the Pixel for replacing the N7, but not for me. I am very happy to be moving on from the S7/N7 platform and I look forward to the unique aspects of the Pixel. That said, it's not in my hands yet, so it's just a hope at this point. We'll see at the end of the week.
    10-18-2016 07:00 AM
  7. dsignori's Avatar
    I have been active here and on XDA supporting the Note 7, the Note 5 and the Samsung ecosystem in which I've been immersed, since I purchased my N5 last year. I loved my N5 and was downright crazy about my N7 and I thoroughly enjoyed Samsung's apps, Samsung Pay and my Fit2.

    But, as a customer I am frustrated with Samsung and want to voice that. Here's my unfortunate experience:

    - Note 7 Recall #1: totally disorganized, inefficient, slow and bad communication from Samsung.
    - Note 7 Recall #2: everything Recall #1 was, but worse.
    - Wasted time: the time I spent navigating the recall news, contacting my carrier, contacting Samsung and then returning my N7's twice was considerable.
    - Samsung's integrity: re-releasing the N7 with the exact same problem, the leaked internal text, questions about whether or not Samsung has any idea what the actually defect is, makes me question their integrity as an organization. I am not convinced that Samsung is customer-first.

    Bottom line? I happily have a Pixel XL on order, and I have Samsung's phones, and their ecosystem, in my rear-view mirror.

    Frankly, after all this nonsense, it just feels good to be done with Samsung.

    -bk
    I am moving to the Pixel XL as well, but I will probably be back. I don't blame them for recall issues (#1). It's never happened with smartphones, carriers had not idea what to do, no one had infrastructure in place. this exact scenario (probably worse) would have happened during a recall of any other smartphone at this scale.

    Not making sure they were fixed prior to sending out "fixed" ones was an issue for sure - even though 99% of the folks here were saying the opposite - that they were too slow, ("not until 9/21??", etc).

    I don't know, it was unfortunate. In this scenario, there weren't any good moves. I'll be back. I quite enjoy Samsung products.
    10-18-2016 08:00 AM
  8. jgraves1107's Avatar
    I had read the reviews about the Note 7 and decided to take the plunge and get one. I needed a new tablet and phone and decided to kill two birds with one stone.

    Never again will I do that. Well at least with Samsung.

    I have a Galaxy Note 10.1 2014 edition. It rarely got updates. It should have been my warning. They didn't want to stand behind a product that soon. I hated Apple more though so I stuck with Samsung. I liked the stylus and the Note was my all-in-one solution. Surely things would be different.

    $25 for my trouble. That is what I am worth to Samsung for the hassles of this whole fiasco. $100 if I get another Samsung. Why would I even entertain another one of their phones? None of them have the features that I want, then to top it off I have to look at a phone that will only remind me of a negative experience with a company that doesn't care about us at all.

    If Samsung would even want me to entertain the thought of going back to the Note 8, it would have to have...........

    1) A removable battery. They could have avoided what happened by making the battery removable. Yes the phone would have been thicker but that thickness would have also meant more room for everything else they tried to cram into it.

    2) An aluminum or stainless housing. Plastic looks cheap and glass is too fragile.

    3) Keep the headphone jack. Bluetooth headphones aren't even close to wired headphones sound quality wise.

    4) Make a flat screen version. I hate the curved edges. Screen protectors have a hard time staying on them as well. You could call them the Note 8 and Note 8 Edge.

    I am patiently waiting for the 21st to come so that I can pre-order the LG V20 and put this whole recall thing behind me.
    I have the same tablet and mine needs a battery but other than that it has been great for work and movies. I hate they didn't really update it but at the same time it works fine.
    10-18-2016 08:36 AM
  9. jpprice14's Avatar
    There are options to pick what apps to hide the buttons. Better UI in that regard compared to other non Samsung devices.
    I had a iPhone 3gs and changed to a S2. All I know is Samsung. Starting to dig this phone the more I use it. This hi-fi mode with the headphones included are legit. Yeah there is a hide app option I beleive I seen it in the menu. Nougat seems smooth.
    TomOfTx likes this.
    10-18-2016 08:50 AM
  10. jpprice14's Avatar
    I had a iPhone 3gs and changed to a S2. All I know is Samsung. Starting to dig this phone the more I use it. This hi-fi mode with the headphones included are legit. Yeah there is a hide app option I beleive I seen it in the menu. Nougat seems smooth.
    S2 up to the note 7 I've never left Samsung is what I was getting at. And the screen buttons seem more manageable after I turned them black instead of white.
    TomOfTx likes this.
    10-18-2016 08:52 AM
  11. dejanh's Avatar
    I have been active here and on XDA supporting the Note 7, the Note 5 and the Samsung ecosystem in which I've been immersed, since I purchased my N5 last year. I loved my N5 and was downright crazy about my N7 and I thoroughly enjoyed Samsung's apps, Samsung Pay and my Fit2.

    But, as a customer I am frustrated with Samsung and want to voice that. Here's my unfortunate experience:

    - Note 7 Recall #1: totally disorganized, inefficient, slow and bad communication from Samsung.
    - Note 7 Recall #2: everything Recall #1 was, but worse.
    - Wasted time: the time I spent navigating the recall news, contacting my carrier, contacting Samsung and then returning my N7's twice was considerable.
    - Samsung's integrity: re-releasing the N7 with the exact same problem, the leaked internal text, questions about whether or not Samsung has any idea what the actually defect is, makes me question their integrity as an organization. I am not convinced that Samsung is customer-first.

    Bottom line? I happily have a Pixel XL on order, and I have Samsung's phones, and their ecosystem, in my rear-view mirror.

    Frankly, after all this nonsense, it just feels good to be done with Samsung.

    -bk
    I can kind of mirror your experience. I can also tell you that Samsung is not wanting to replace my Note7 because I got it for free so they assume they don't owe me anything. They just want me to send my device back.
    10-18-2016 12:53 PM
  12. BOSSY TEXAS CHICK's Avatar
    i dunno, Samsung is like heroin to me. I've sworn that dang company off MANY times, their overpriced & often undelivered devices have burned me several times. But that was all between 2010 & 2015... I can honestly say they have so, "stepped up their game" in a really good way, even with their mid range devices, where they once were plastic-y, slow, overpriced and ugly and stuttered & lagged like crazy and tried to milk the flagship "Galaxy" name for all it was worth, even their mid rangers now deliver well designed, lag free, smooth & enjoyable visual experiences with excellent battery life & cameras.....and their flagship S7 is just about at the top of the food chain, except for, er, um, ahhh, you know who.... (rhymes with Boat Heaven : )

    Writing off Samsung now (when they FINALLY "get it") would be the last thing i would do....

    i suggest giving it a little time to let the bad taste in your mouth subside, and give them another shot in 2017....

    BTC
    TomOfTx and Mark8768 like this.
    10-18-2016 07:30 PM
  13. T48's Avatar
    Have to admit, am kind of curious how Samsung will implement their acquisition of Viv Labs? Not thinking 4 months will be enough time to get it in the S8. But maybe the next (to possibly be renamed) Note?

    https://news.samsung.com/global/sams...gence-platform
    10-18-2016 09:50 PM
  14. ThrottleJohnny's Avatar
    Have to admit, am kind of curious how Samsung will implement their acquisition of Viv Labs? Not thinking 4 months will be enough time to get it in the S8. But maybe the next (to possibly be renamed) Note?

    https://news.samsung.com/global/sams...gence-platform
    Oh I have a feeling this will be on the S8, but in testing phase, much like Good Lock on the S7.
    T48 likes this.
    10-18-2016 11:37 PM
  15. Matty's Avatar
    i understand where you are coming from, but you shouldn't give up on a brand because of one phone that went bad. You have owned Samsung products before and all went well.Sometimes a new brand is good because you can compare it to Samsung and maybe, just maybe, in the future switch back?
    10-19-2016 02:44 AM
  16. TomOfTx's Avatar
    S2 up to the note 7 I've never left Samsung is what I was getting at.
    Same here. I started buying Samsung phones with the Galaxy S2 Skyrocket (AT&T LTE version). The bigger screens is what shifted me away from the iPhone 4. I then bought a S3 and first started buying the Note series when the Note 2 came out. I have bought every Note since and they have gotten better and better. I still remember the weird looks I would get when I had the Note 2 due to its size. I started playing around with the iPhone on the side when the 6S Plus and 7 Plus came out. I love these big screen phones!
    jpprice14 likes this.
    10-19-2016 02:58 AM
  17. grob9642's Avatar
    Many here agree with you completely. I still believe they make some decent products but I am majorly disappointed with this Note 7 problem and how it has been handled by Samsung. I honestly don't know what I will do about buying another product from them in the future.
    10-19-2016 04:22 AM
  18. FutureMech's Avatar
    Outside of the recall, Note 7 was an ok phone but for me, it held nothing special over S7E, it had same shortcomings.

    Mate 9 seems to be a great phone tbh, waiting for it to replace mine S7E, i hope sammy has learn the lesson with this fiasco, S8 probably gonna blow the competitors away
    10-19-2016 05:09 AM
  19. JasW's Avatar
    Four years with Samsung here, beginning with the Note 2 (and the Samsung-made Nexus 10, which I still have). I bought my wife an S4, then my own current Note 4 (and the original Gear watch to pair with it), and then the S7 for my wife.

    I normally would have been all over the Note 7 on release day, but since my Note 4 was still humming along fine, I decided to wait and see what the Pixel XL was going to be like.

    Boy, am I so glad I did. I have a Pixel XL 128 GB on preorder. And since my Nexus 10 has been getting increasingly decrepit, I've ordered a Pixel C tablet for good measure, despite it being a year old now.

    Bye bye Samsung. Note that I am still happy with the two TVs of yours we have, and the washer and dryer.

    P.S. Please don't say anything to my wife, who will likely be using the S7 for the next 2 1/2 years, or my daughter, currently the owner of my old Note 2 and soon to be owner of a Note 4. And a Galaxy Gear.
    10-19-2016 05:23 AM
  20. furiousyellow's Avatar
    Been with Samsung for a few years starting with the S4 and now on on Note 4. I also use Note 8 and Tab S tablets. Swappable batteries and microSD cards used to be important features on phones for me but not so much these days and I've replaced the default Samsung apps for mail, calendar, messaging, clock, etc with their Google counterparts. The only Samsung apps I still use are S-Pen, S-Health, and Gear. I will stick with Samsung tablets bu don't know if those apps are enough to keep me buying Samsung phones.
    10-19-2016 10:53 AM
  21. billykac's Avatar
    Returned my N7 last weekend to Sams Club after activating a Pixel XL a few days prior.
    Return took 15 minutes thankfully.
    No issues - full refund, no request to return promos/gift cards.

    After having used the Pixel for a few days, I was not sorry to see the N7 go, at all.
    Way snappier performance across the board with the Pixel, and the camera is crazy good.

    There's always some chance I'd buy a Samsung phone again - just not anytime soon.
    For now, it's great to have moved on.
    monkeypimp likes this.
    11-03-2016 11:06 AM
  22. w7sg's Avatar
    Only a few months left to preorder the Note 8 :-)
    sandra_17 likes this.
    11-03-2016 02:29 PM
  23. billykac's Avatar
    Not a chance in hell.
    11-03-2016 02:42 PM
  24. donm527's Avatar
    Be wary if you have a Samsung washer then...

    Samsung recalls 2.8 million washing machines over risk of impact injuries

    I can only say goodbye to Samsung with the Note 7, we still have a house full of Samsung TV's and appliances.
    TomOfTx likes this.
    11-04-2016 07:24 AM
  25. D13H4RD2L1V3's Avatar
    I reckon Samsung might rebound in a big way next year, which they probably should after this debacle.

    I still really miss my Note 7, but I've been using a Moto Z for the past few days and surprisingly, I kinda like it.

    It's a fast and snappy phone.
    11-04-2016 07:38 AM
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