11-01-2016 08:10 PM
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  1. onthehunt's Avatar
    One of our replacement Note 7s had a couple of glitches, so we took it to Sprint for repair yesterday. The Sprint tech couldn't fix the glitch and called Samsung tech support. After the conversation with Samsung, the Sprint tech still had trouble getting the phone to work. He found out Samsung disabled gmail access on the phone so it wouldn't work anymore. Then we found out today that Samsung plans to do this to all Note 7s in 2-3 weeks. Just a heads up in case you aren't aware of this so that you can be prepared.
    10-19-2016 06:41 PM
  2. TwitchyPuppy's Avatar
    Why would they disable only Gmail though?!
    Is that what caused those fires? I doubt it.
    kevinpleasants and sean_4d8 like this.
    10-19-2016 07:58 PM
  3. soldier45's Avatar
    Never use Gmail or Yahoo or any other free email services. Turning in my Note 7 next week when the LG V20 releases. Best Buy is offering $200 gift card with it...


    LG V20 Offer
    10-19-2016 08:41 PM
  4. Teamjones's Avatar
    I think they...your carrier, just wanted you to turn your phone in.
    10-19-2016 09:50 PM
  5. The Phone Company's Avatar
    On that Note, considering G-Mail, isn't it surprising, TouchWiz isn't called G-Wiz?
    buzzy3970 and jimd1050 like this.
    10-19-2016 10:23 PM
  6. kevinpleasants's Avatar
    I don't believe this post. People should stop speculating, trying to use scare tactics to get others to get another phone . The lies from those hired or whatever to knockout the Note 7 was accomplished. Like the SW plane incident. Totally false. The carpet wasnt burnt, also notice he said the phone was turned off?.That was the last straw for Samsung which caused the complete ban rather than the no charging And power down ban. So conveniently this man said his phone was turned off. I believe it was manipulated to smoke. .And in an emergency evacuation what airline let someone go back in the plane to get a left piece of luggage. Notice no more reports since Samsung announced they were stopping oroduction. Just leave people alone. And people don't believe all the speculation and unsubstantiated reports.
    10-19-2016 11:19 PM
  7. Mdm23's Avatar
    I don't believe this post. People should stop speculating, trying to use scare tactics to get others to get another phone . The lies from those hired or whatever to knockout the Note 7 was accomplished. Like the SW plane incident. Totally false. The carpet wasnt burnt, also notice he said the phone was turned off?.That was the last straw for Samsung which caused the complete ban rather than the no charging And power down ban. So conveniently this man said his phone was turned off. I believe it was manipulated to smoke. .And in an emergency evacuation what airline let someone go back in the plane to get a left piece of luggage. Notice no more reports since Samsung announced they were stopping oroduction. Just leave people alone. And people don't believe all the speculation and unsubstantiated reports.
    Exactly. And these daily posts about phone disabling are totally unnecessary. Those of us still using the phone DO NOT CARE! I'm using mine until it's bricked, a deadline is announced, or the S8 is out.
    10-19-2016 11:35 PM
  8. hou33guy's Avatar
    Is there a way to disable updates and change the imei so if they decide to stop the note 7 imei on the networks i wont be affected
    10-20-2016 08:16 AM
  9. Jaycemiskel's Avatar
    Is there a way to disable updates and change the imei so if they decide to stop the note 7 imei on the networks i wont be affected
    Can't change your imei, but you can disable software updates. I've done so. Use an app like package disabler pro to disable all the update services. Don't need them updating my phone until I send it back in.
    From A Buick 8 likes this.
    10-20-2016 08:19 AM
  10. NotAnAppleGuy's Avatar
    Why would they disable only Gmail though?!
    Is that what caused those fires? I doubt it.
    Lmao!! Of all the things they could disable, they limit it to Gmail. ๐Ÿ˜‚๐Ÿ˜…๐Ÿ˜‚
    jimd1050, athenatp and keepnitreel like this.
    10-20-2016 09:25 AM
  11. jgraves1107's Avatar
    I said it before. There could very well be an app just like Gmail that could have caused thermal runaway. More than likely it was just someone wanted an iPhone 7 and couldn't get it because they were past the return window on the N7 so they destroyed it.
    10-20-2016 09:29 AM
  12. The Phone Company's Avatar
    I said it before. There could very well be an app just like Gmail that could have caused thermal runaway. More than likely it was just someone wanted an iPhone 7 and couldn't get it because they were past the return window on the N7 so they destroyed it.
    And why wouldn't someone want an iPhone 7 though, I mean Phones that randomly spontaneously, just, well, you know, explode? Putting public lives in danger and all that jazz. Apparently these Phones are all the rage right now!
    I'll just leave this here:
    https://au.news.yahoo.com/a/32960624...vehicle/#page1
    10-20-2016 09:45 AM
  13. Laura Knotek's Avatar
    One of our replacement Note 7s had a couple of glitches, so we took it to Sprint for repair yesterday. The Sprint tech couldn't fix the glitch and called Samsung tech support. After the conversation with Samsung, the Sprint tech still had trouble getting the phone to work. He found out Samsung disabled gmail access on the phone so it wouldn't work anymore. Then we found out today that Samsung plans to do this to all Note 7s in 2-3 weeks. Just a heads up in case you aren't aware of this so that you can be prepared.
    What did Sprint say about returning the device? Are they sending fireproof boxes so that you will be able to send the phones back?
    Laura Crusader likes this.
    10-20-2016 09:57 AM
  14. jackash0912's Avatar
    One of our replacement Note 7s had a couple of glitches, so we took it to Sprint for repair yesterday. The Sprint tech couldn't fix the glitch and called Samsung tech support. After the conversation with Samsung, the Sprint tech still had trouble getting the phone to work. He found out Samsung disabled gmail access on the phone so it wouldn't work anymore. Then we found out today that Samsung plans to do this to all Note 7s in 2-3 weeks. Just a heads up in case you aren't aware of this so that you can be prepared.
    Weird my Gmail works just fine.
    10-20-2016 10:20 AM
  15. Mooncatt's Avatar
    I heard through the grapevine (which is why I searched and ran across this thread) that this was happening too. Apparently a Verizon rep said Samsung is looking to push an update that you can't refuse and will essentially brick the phone. I don't have any other real details, but wouldn't surprise me if this happened.
    10-20-2016 01:49 PM
  16. Makad's Avatar
    The end is near. I finally shut mine off late yesterday after i activated a S7 bought of eBay. I'll go with the S7 until a new note comes out
    10-20-2016 02:07 PM
  17. blackhawk77#WN's Avatar
    I don't pay attention to anything Reps say, I'll believe it when Samsung announces it. The Verizon rep I talked to this week had no idea that all the note7 are supposed to be returned, he just though they were going to sell it anymore.
    10-20-2016 02:09 PM
  18. cnotes63's Avatar
    I just left the Verizon store playing with the pixel phone an the rep there told me that his wife had a note 7 an Verizon told him he has until the 19 th of next month to have the phone off the account he said he think the are sending out something on the 19th of next month to kill the phone so he told me to try an give the phone back by than my pixel don't ship until the 28th they only had the 32 gig models in the store
    10-20-2016 02:23 PM
  19. Jerry Hildenbrand's Avatar
    One of our replacement Note 7s had a couple of glitches, so we took it to Sprint for repair yesterday. The Sprint tech couldn't fix the glitch and called Samsung tech support. After the conversation with Samsung, the Sprint tech still had trouble getting the phone to work. He found out Samsung disabled gmail access on the phone so it wouldn't work anymore. Then we found out today that Samsung plans to do this to all Note 7s in 2-3 weeks. Just a heads up in case you aren't aware of this so that you can be prepared.
    Disabling access to Gmail on just the phone is only possible through a full OTA update that has a signature both the bootloader and Knox accept. That didn't happen and the Sprint rep lied to you or Samsung lied to him/her. I'll say lied, because there is nothing that could have been said that is even remotely close to that :P

    Samsung is not going to disable any phones. There is a huge liability issue there. They will let the carriers blacklist them instead.
    10-20-2016 05:25 PM
  20. Fit24's Avatar
    I don't believe this post. People should stop speculating, trying to use scare tactics to get others to get another phone . The lies from those hired or whatever to knockout the Note 7 was accomplished. Like the SW plane incident. Totally false. The carpet wasnt burnt, also notice he said the phone was turned off?.That was the last straw for Samsung which caused the complete ban rather than the no charging And power down ban. So conveniently this man said his phone was turned off. I believe it was manipulated to smoke. .And in an emergency evacuation what airline let someone go back in the plane to get a left piece of luggage. Notice no more reports since Samsung announced they were stopping oroduction. Just leave people alone. And people don't believe all the speculation and unsubstantiated reports.
    Until I see proof I won't believe this story either.
    10-20-2016 09:41 PM
  21. LeoRex's Avatar
    Until I see proof I won't believe this story either.
    This issue.. I'll give you... it was most likely someone at the store not wanting to deal with the phone because it's been abandoned...

    But the rest? Official investigation leading to a full recall, transportation bans, Samsung shutting down production permanently, etc... what more substantiation do you require?
    jerrykur likes this.
    10-21-2016 08:29 AM
  22. jgraves1107's Avatar
    Problem is that they have yet to prove the safe N7 actually has an issue. If they actually believed that to be the case they would have pushed the update to throttle the charging already.
    kevinpleasants likes this.
    10-21-2016 09:29 AM
  23. Mooncatt's Avatar
    Problem is that they have yet to prove the safe N7 actually has an issue. If they actually believed that to be the case they would have pushed the update to throttle the charging already.
    That's assuming throttling the charging actually helped anything in the first place.
    jgraves1107 likes this.
    10-21-2016 10:06 AM
  24. jgraves1107's Avatar
    That's assuming throttling the charging actually helped anything in the first place.
    That is true. Even though I said before that the cpu being too close to the battery may be the cause I have since started looking at cables and chargers. I have found that not all cables are pinned the same way. This issue in itself may very well be the downfall of the N7. The pins for charging are different in several aftermarket cables. Some actually send power to points where data go. That will kill the phone and cause any number of things to happen including failure in the cpu and charging circuits. Samsung would be wise to change back to the micro usb and see if that doesn't fix the issue permanently.
    10-21-2016 10:23 AM
  25. LeoRex's Avatar
    Problem is that they have yet to prove the safe N7 actually has an issue. If they actually believed that to be the case they would have pushed the update to throttle the charging already.
    CPSC reported that they had investigated 23 reports of 'safe' Note 7 failing prior to issuing the final (second) recall.

    (edited... CPSC doesn't deal with anecdotal evidence)
    10-21-2016 10:34 AM
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