11-12-2016 01:43 PM
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  1. jmnesq's Avatar
    Exactly
    Agree 100%
    We should at least get s7 edge loaners until the S8 arrives
    And keep our upgrade eligibility, so we can use it on the s8

    If they do that, I'll return it immediately

    Try bricking (black-listing) these phones in The United States
    And you will have a legal battle in your hands, samsung
    Based on what?

    Samsung is giving you the money you paid back for the phones. There is a genuine safety concern, and Samsung will march witnesses out to testify to same.

    There are no damages if the Notes are all bricked.

    They can...and probably, sadly, will, do so here.
    11-04-2016 02:58 PM
  2. LegalAmerican's Avatar
    Why am I concerned? Because I am enjoying using the phone.
    We all did. None of us wanted to give it up. But we don't need to post new threads each day about how we're worried that some day the phone won't work anymore. That's already pretty much a guarantee. Accept it and either trade it in, or get used to the idea. ALL of us loved the device and enjoyed it. It's not like those who are keeping theirs are the only ones. I've hated using my Note 4 lately, but I knew it was pointless to try to drag it out with the Note 7. It's like keeping a dead pet in the house and refusing to bury it because you refuse to accept it's gone.
    11-04-2016 03:37 PM
  3. donm527's Avatar
    11-04-2016 04:16 PM
  4. dejanh's Avatar
    Who said they weren't offering anything? Sounds like you're assuming things .
    Do you know something that we don't because every notice posted in Canada offers exactly what I have listed above, which is basically nothing. Genuine question.
    11-04-2016 04:26 PM
  5. Aquila's Avatar
    Random entities don't get to enforce safety. This is completely nonsensical. They have no legal obligation to do this, no liability. I see this as a matter of protecting access to basic services. This is on top of the fact that the whole argument of "protecting safety" is pretty tired, seeing as we are constantly getting our rights and freedoms taken away in the name of safety, and everyone is either ignorant of it or complicit in it. Anyway, once again let's just agree to disagree as we are not going to see eye-to-eye on this. I strongly believe that this is wrong behavior, and that it sets a precedent.
    Their lawyers are the ones being trusted to make this call. Navigating international civil and regulatory law is not intuitive and almost nothing that Samsung can do can violate your rights.
    11-04-2016 04:26 PM
  6. Aquila's Avatar
    There are apparently approximately 50,000 Note 7s still in the wild in the US.
    11-04-2016 04:40 PM
  7. keepnitreel's Avatar
    I'm surprised T-Mobile is the first to push out the 60% battery update.
    11-04-2016 04:50 PM
  8. twinsfan1313's Avatar
    I'm in the same boat... Already moved on to the LG v20. Done with Samsung, locked into LG for the next two years....oh by the way... been three weeks since i was supposed to receive my fire proof box....so dumb.
    11-04-2016 06:06 PM
  9. iOS Gravity's Avatar
    Those who don't give it up are being very risky and stupid. You just don't know what will happen and when. It's a phone for crying out loud! It's been recalled because there is a problem. Turn it in.
    It's almost a given, they can't risk any more people being burned...
    I'd just wish they'd give all Note 7 customers a Jump the Line request or non-Verizon carrier equivalent because my Pixel XL 128GB order was delayed until 12/2. I had to settle for a 32GB XL in store just to get rid of the Note 7. They can't be telling people to return their phones and then push back shipping dates by a month. Its the same issue regardless of what phone you are trying to switch to online: Samsung, Apple, or Google. The V20 seems to be well stocked.
    11-05-2016 12:55 AM
  10. Rukbat's Avatar
    Random entities don't get to enforce safety.
    This isn't a random entity, it's the entity that designed a phone that overheats the battery in almost all cases, which causes the battery to become a danger to human limb and life. If a Samsung phone took MY leg off (and the damage to your hip CAN be that serious), I'd want more than a replacement phone - or $1 million tax free in cash. This isn't "a few of our phones may be dangerous", it's "a few of our phones may NOT be dangerous". In the US, it's reckless disregard for human safety, possibly for human life - and criminally actionable. (Not totally recalling every Note 7 ever made would be gross negligence on Samsung's part.)

    And until this mess all started, I was going to wait until about the beginning of November before deciding whether to get a new Note, even though it didn't have a removable battery, or wait to see what came out next. I guess Samsung's "corner-cutting" made that decision for me. Anyone who designs a phone so that the battery becomes part of the heat sinking (that's the engineering rumors I've been hearing) loses my business as long as the current management still has anything to do with the company. I'll put up with an inferior phone before I put up with a prosthesis instead of a leg.
    11-05-2016 01:14 AM
  11. TomOfTx's Avatar
    At least turning in a Note 7 will fetch a full refund of the price paid, unlike owners of the 2.8 million washing machines being recalled by Samsung. I bought one of their now recalled washing machines that was Consumer Reports most recommended model back in May. I have a choice to have an in home repair done or get a rebate towards a new washing machine. Samsung is only offering $793 dollars for a washing machine I bought for $1099 plus tax just 5 months ago! After all the BS with the 2 recalls of the Note 7 and now with a washing machine, I will not consider Samsung my first choice for most items I buy in the future.......though I did just pre-order a Samsung Gear S3 Frontier yesterday! If that sucker ends up having problems then I may say goodbye to Samsung permanently!
    11-05-2016 01:50 AM
  12. Fit24's Avatar
    Just curious; have there been any recent reports of Note 7 phones catching fire or exploding?
    11-05-2016 05:21 PM
  13. Fit24's Avatar
    Samsung to cripple its Galaxy Note 7 phone with forced update | afr.com

    Here's some proof of same.

    I'm obviously concerned that this is going to hit the US phones.
    Yes, IMO it's just a matter of time before this happens in the US.
    11-05-2016 05:24 PM
  14. Almeuit's Avatar
    Just curious; have there been any recent reports of Note 7 phones catching fire or exploding?
    Yes -- sites just aren't reporting them anymore since the issue is done. Samsung has said to shut down and return and has pushed the message a ton along with carriers that it is well known. The phone has been canceled/recalled.
    Fit24 likes this.
    11-05-2016 09:05 PM
  15. kevinpleasants's Avatar
    Yes -- sites just aren't reporting them anymore since the issue is done. Samsung has said to shut down and return and has pushed the message a ton along with carriers that it is well known. The phone has been canceled/recalled.
    Show some links to prove what you say about more fires that the media isn't reporting please.
    11-06-2016 06:34 PM
  16. kevinpleasants's Avatar
    Just curious; have there been any recent reports of Note 7 phones catching fire or exploding?
    No recent reports.
    Fit24 likes this.
    11-06-2016 06:34 PM
  17. Almeuit's Avatar
    Show some links to prove what you say about more fires that the media isn't reporting please.
    No reason to link a bunch here. Follow the RSS feeds from other countries and you'll see .
    11-06-2016 06:41 PM
  18. Aquila's Avatar
    Moderator Note Said, this in another thread but seems to be applicable here too. We seem to have a lot of activity that is detracting from the ability for those seeking help to return their devices without wading through mountains of the completely unrelated stuff. If you are here with legitimate questions about how to navigate through the recall process or if you're helping people to do so, that's awesome. If you're not, then please take care to ensure that we're not getting in the way - so that those trying to get this situation properly resolved can quickly find correct answers about how to deal with their circumstances.

    As a reminder, the Note 7 has been recalled and cancelled due to a safety issue. More information can be found here: Samsung Galaxy Note 7 fires, recall and cancellation: Everything you need to know | Android Central
    11-06-2016 06:47 PM
  19. jmnesq's Avatar
    Yes -- sites just aren't reporting them anymore since the issue is done. Samsung has said to shut down and return and has pushed the message a ton along with carriers that it is well known. The phone has been canceled/recalled.

    Okay - so the phones are still exploding -- and you know this...how? Since they're not being reported? I'm well aware of what Samsung has done and is forcing it's carriers to do. That doesn't stop the fact that there are some significant questions as to whether this truly is a production failure or an attack on Samsung by a competitor.
    11-06-2016 07:44 PM
  20. jmnesq's Avatar
    No reason to link a bunch here. Follow the RSS feeds from other countries and you'll see .
    Right - those are incredibly reliable. Any US reliable reports?
    11-06-2016 07:46 PM
  21. Almeuit's Avatar
    Okay - so the phones are still exploding -- and you know this...how? Since they're not being reported? I'm well aware of what Samsung has done and is forcing it's carriers to do. That doesn't stop the fact that there are some significant questions as to whether this truly is a production failure or an attack on Samsung by a competitor.
    Jerry said it awhile back. They stopped reporting due to the phone being canceled. Stuff still happens via RSS feeds.
    11-06-2016 07:55 PM
  22. Aquila's Avatar
    That doesn't stop the fact that there are some significant questions as to whether this truly is a production failure or an attack on Samsung by a competitor.
    The existence of questions doesn't give any weight to the validity of those questions. There have been zero credible suggestions of foul play by anyone, let alone any sort of industrial sabotage, etc.

    As an extreme example: we could ask why the government or the body of academia hasn't disproved the Ancient Alien theory - but we could also just fall back to garbage in/garbage out and recognize that the question has no basis in reality and therefore cannot uncover any revelations that can have any bearing on our understanding of reality.
    11-06-2016 08:00 PM
  23. jmnesq's Avatar
    The existence of questions doesn't give any weight to the validity of those questions. There have been zero credible suggestions of foul play by anyone, let alone any sort of industrial sabotage, etc.

    As an extreme example: we could ask why the government or the body of academia hasn't disproved the Ancient Alien theory - but we could also just fall back to garbage in/garbage out and recognize that the question has no basis in reality and therefore cannot uncover any revelations that can have any bearing on our understanding of reality.
    Just as there have been zero credible suggestions of foul play, there has been no reasonable findings made by the smartest engineers in the world of cell phones as to why the phone blows up. There is nothing pointing to the fact that the phones are blowing up without a 3rd party influence (damage/off brand charger/fraud).

    What I do know is what I see: my phone is as pristine as it was when I received it as a replacement for the first one, which was pristine when I turned it in.
    11-06-2016 09:54 PM
  24. jsgiv's Avatar
    Just as there have been zero credible suggestions of foul play, there has been no reasonable findings made by the smartest engineers in the world of cell phones as to why the phone blows up. There is nothing pointing to the fact that the phones are blowing up without a 3rd party influence (damage/off brand charger/fraud).

    What I do know is what I see: my phone is as pristine as it was when I received it as a replacement for the first one, which was pristine when I turned it in.
    You're looking for information that most likely will never be revealed to the world (at least entirely). Add to this - it's irrelevant ...

    As noted - the phone has been recalled - there were enough "findings" by those same smart engineers at that time to recommend and justify a recall totaling *billions* in impact to Samsung. What more proof do you need?

    Any findings as to the root cause will most likely only be shared with CPSC and other agencies to allow Samsung the ability to release the S8 - and possibly/eventually the N8...

    I'm not sure some truly see the bigger picture here...

    Samsung is in a very precarious position and will need to now *prove* that they've truly found and successfully remediated this issue before another phone made by them is ever allowed back on US soil.

    The recent recall of the exploding batteries in their washers only exacerbates the situation, which is probably a driving reason to now push these updates to effectively (nicely) force those few remaining users holding to return them. It's not in Samsung's best interest to allow these devices to remain in the market.
    11-06-2016 10:35 PM
  25. jmnesq's Avatar
    You're looking for information that most likely will never be revealed to the world (at least entirely). Add to this - it's irrelevant ...

    As noted - the phone has been recalled - there were enough "findings" by those same smart engineers at that time to recommend and justify a recall totaling *billions* in impact to Samsung. What more proof do you need?
    Can you state any of these findings? No. Absolutely not. No one can, obviously. Is it more plausable that, since the media was hyping these alleged explosions, and the Samsung gurus could not ascertain the cause of said explosions, that it made sense from a public relation and litigation standpoint to pull the plug on the Note 8 product and deal with the repercussions that may follow rather than deal with hundreds, if not thousands, of lawsuits?

    This is clearly a situation of wagging the dog. Samsung couldn't ascertain why they were exploding, but rather than spend months in heavy research, they decided to give into the media and end it.

    There is still no proof, as far as myself and many others are concerned, that the Note 7 is a flawed product. Why are they apologizing? Because from a public relations standpoint, they have to. They can't recall the product and say "this is completely safe, BUT, we recalled it". They need to accept, from a PR and litigation standpoint, that the product is flawed and that consumers MUST turn it in.


    Any findings as to the root cause will most likely only be shared with CPSC and other agencies to allow Samsung the ability to release the S8 - and possibly/eventually the N8...
    If said root cause even exists.
    I'm not sure some truly see the bigger picture here...

    Samsung is in a very precarious position and will need to now *prove* that they've truly found and successfully remediated this issue before another phone made by them is ever allowed back on US soil.
    Which is why they're saying it's flawed and that it needs to be recalled.
    The recent recall of the exploding batteries in their washers only exacerbates the situation, which is probably a driving reason to now push these updates to effectively (nicely) force those few remaining users holding to return them. It's not in Samsung's best interest to allow these devices to remain in the market.
    Exploding batteries in their washers? More media hype, I assume. From Samsung's website: "The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers."

    The washers have NOTHING to do with batteries, and nothing to do with the phones. They are completely separate entities, with the ONLY similarity of being marketed under the Samsung umbrella of products.
    cynth.hgn likes this.
    11-06-2016 11:46 PM
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