1. Infamousx14's Avatar
    I switched my carrier from AT&T to Verizon. Only thing I got was the initial taxes I paid. I am waiting for my last bill from AT&T but I will call and demand the credits I DESERVE regardless of the carrier switch.

    I see that a lot of people are getting text messages about a $100 credit for returning the note 7. Aren't we also suppose to get $25 for the first recall, as well as the monthly payments of the phone?
    11-04-2016 10:55 AM
  2. sweetypie31's Avatar
    It's 25 for returning the phone the first time and then 75 for the second time.
    11-04-2016 12:36 PM
  3. trucksmoveamerica#AC's Avatar
    It's 25 for returning the phone the first time and then 75 for the second time.
    That's not the way I understood it or had it explained to me. The second recall was $25 if you returned the phone or swapped for a different phone. If you chose to stay with a Samsung phone you got another $75, total of $100. The first recall was $25 and a seperate credit.
    11-04-2016 05:40 PM
  4. ehosey2's Avatar
    That is how I understood it as well. There were 2 Note7's on my account. Turned them in after recall 1 for 2 "safe" Note7's. After second recall I turned them in for 2 S7 Edge's. I just got the $25.00 for 1 of the 2 Note7's. Still waiting on the other $25.00 and the 2 $75.00 credits. So I am expecting $200.00 in total credits.
    11-04-2016 05:48 PM
  5. trucksmoveamerica#AC's Avatar
    That is how I understood it as well. There were 2 Note7's on my account. Turned them in after recall 1 for 2 "safe" Note7's. After second recall I turned them in for 2 S7 Edge's. I just got the $25.00 for 1 of the 2 Note7's. Still waiting on the other $25.00 and the 2 $75.00 credits. So I am expecting $200.00 in total credits.
    Way I was told by Verizon you should have $250 total. $50 first recall for 2 phones. $200 for second recall for 2 phones if you swapped both with Samsung phones.
    11-04-2016 06:35 PM
  6. sweetypie31's Avatar
    That's not the way I understood it or had it explained to me. The second recall was $25 if you returned the phone or swapped for a different phone. If you chose to stay with a Samsung phone you got another $75, total of $100. The first recall was $25 and a seperate credit.
    I was told something completely different. I never saw a separate 25 for the first recall , but I do have the 100 now. Maybe I didn't get the 25 because I didn't get a loaner phone? I just went back to my note 5 the first recall.
    11-04-2016 06:42 PM
  7. trucksmoveamerica#AC's Avatar
    I was told something completely different. I never saw a separate 25 for the first recall , but I do have the 100 now. Maybe I didn't get the 25 because I didn't get a loaner phone? I just went back to my note 5 the first recall.
    I got the first $25 credit, and they are saying I will get another $100 since I got the S7 edge. This is a screwed up mess, so who knows.
    11-04-2016 06:44 PM
  8. Ca_lvn's Avatar
    3 million Samsung washing machines being recalled , one persons jaw broken.

    $25 credit for the N7 and total of $100 if you stay with Samsung.
    Still have bad advise out there thought we were over that buy now!
    11-04-2016 07:49 PM

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